| Date | Title | Description |
| 24.03.2026 | 99% of Organizations Were Hit by a SaaS or AI Ecosystem Security Incident in 2025, Despite Widespread Claims of Comprehensive Protection | Vorlon, the Agentic Ecosystem Security Platform, released The Agentic Ecosystem Security Gap: 2026 CISO Report, a survey of 500 U.S. security leaders that surfaces a troubling contradiction at the heart of enterprise security. Organizations... |
| 10.03.2026 | Customer Success Technology: Health Scoring, Predictive Analytics, and Revenue Expansion Platforms | Share
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A B2B SaaS company providing supply chain management software to mid-market manufacturers with annual contract values averaging $84,000 discovers through a retention analysis that 34 percent of customer churn o... |
| 10.03.2026 | Customer Retention Technology: Platforms, Strategies and the Economics of Loyalty | Share
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A subscription fitness app notices that members who complete fewer than three workouts in their first two weeks have an 82 percent probability of cancelling before the third month. Armed with that insight from ... |
| 18.01.2026 | Why Better API Security Could Have Prevented the Gainsight Breach | Created by
Carl Williams
Published: Jan 18 2026, 21:40 PM EST
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| 14.12.2025 | Opine: $5 Million Raised To Expand Unified AI Workspace For Technical Sales Teams | Opine, a Raleigh, North Carolina-based startup building an AI-native workspace for complex B2B technical sales, has raised $5 million in financing, including $3 million in new funding led by S3 Ventures. The company said the round also incl... |
| 27.11.2025 | How Mitel Is Applying AI to Modernize Customer Experience | Image generated by Google’s Nano Banana
AI agents are getting faster, smarter, and more capable… and customers are starting to trust them as much as humans.
Mitel’s latest platform update shows just how quickly the contact center landscape ... |
| 25.11.2025 | Cyberattack Hits Major Banks Via Vendor SitusAMC | A cyberattack on SitusAMC, a vendor for major Wall Street banks, has exposed sensitive customer and mortgage data. Banks like JPMorgan Chase, Citi, and Morgan Stanley are affected. The breach raises concerns about third-party security and t... |
| 24.11.2025 | Major Banks Hit by Vendor Cyber-attack | Major Wall Street banks have been caught up in a cyber-attack targeting a third-party tech vendor, potentially exposing sensitive customer and mortgage data from the likes of JPMorgan Chase, Citi, and Morgan Stanley.
SitusAMC, a New York-ba... |
| 24.11.2025 | Turning Voice of Customer Into Roadmaps With a Customer Insights Platform | Share
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Organizations must realize the importance of listening to customers. By recording feedback, they have a better understanding of expectations, pain points, and needs. These are not just mere opinions. These are ... |
| 21.11.2025 | Salesforce Confirms New Breach Linked to Gainsight Apps | Image: Markus Spiske/Unsplash
Another day, another third-party scare in the Salesforce ecosystem.
Salesforce confirmed that it is investigating “unusual activity involving Gainsight-published applications connected to Salesforce,” according... |
| 04.11.2025 | Why henQ chooses the roads less travelled: Inside the Dutch VC’s new €67.6 million fund for the “odd ones out” | Venture capital investor henQ out of Amsterdam has successfully launched its fifth fund, having raised €67.57 million out of their €90 million target – with the intention of investing in 8-12 B2B software teams across Europe, with initial c... |
| 15.10.2025 | Extra help without the headcount: Why an AI assistant is your new best friend | If you own a small or midsize business (SMB), chances are, you and your team wear a lot of hats. Time and resources are luxuries you don’t always have, making it hard to feel productive some days. Meet Zoom AI Companion, our generative AI a... |
| 24.09.2025 | Markup AI Secures $27.5M to Champion AI Content Governance | Markup AI secured $27.5 million in funding. This investment propels its Content Guardian Agents. These AI-powered solutions offer critical oversight for enterprise content. They ensure brand trust, regulatory compliance, and consistent mess... |
| 22.09.2025 | Markup AI: $27.5 Million Raised For Advancing Content Guardian Agents | Markup AI has recently secured $27.5 million in funding. This financial boost was led by Genui Partners and EMH Partners, with additional support from Capital Factory and several angel investors, including notable names like Brad Feld, Scot... |
| 18.09.2025 | Markup AI Raises $27.5M in Funding | Markup AI, a NYC-based content guardian agents company, raised $27.5M in funding.
The round was led by Genui Partners and EMH Partners and included Capital Factory and angel investors Brad Feld, Scott Dorsey, David Fox, Jake Heller, David K... |
| 18.09.2025 | Markup AI Raises $27.5M to Launch First Content Guardian AgentsSM | AI-native platform delivers guardrails for scaling AI-generated content—introducing Scan, Score, and Rewrite capabilities, deterministic trust scores, and a developer-first API and MCP architecture
Markup AI today announced $27.5 million fi... |
| 15.07.2025 | Gainsight Expands Global Reach with New EU Datacenter | Gainsight, the retention engine powering the world’s most customer-centric companies, today announced the opening of its new European Union (EU) datacenter in Germany to support the global growth and adoption of Staircase AI by Gainsight, p... |
| 10.07.2025 | Clari Reaffirms Open Ecosystem to Boost Enterprise Revenue AI | Clari today unveiled a set of new integrations with the industry’s top data, intelligence, and engagement companies to bolster its AI strategy. These integrations enrich Clari’s Revenue Context™ — the foundation that informs AI assistants a... |
| 10.06.2025 | The Future of Customer Experience: A New Era of Integration and Intelligence | In the bustling world of business, customer experience (CX) is the golden key. Companies are realizing that to thrive, they must not only attract customers but also keep them engaged and satisfied. Recent research from Information Services ... |
| 09.06.2025 | Software Suites, AI Reshaping Customer Experience, ISG Says | The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers, according to new research from global AI-cente... |
| 29.05.2025 | Bito's Bold Leap: Revolutionizing Code Review with AI | In the fast-paced world of software development, the pressure to deliver quality code is relentless. Enter Bito, a San Francisco-based startup that is reshaping the landscape of code review with its innovative AI platform. Recently, Bito se... |
| 29.05.2025 | Bito: $5.7 Million Seed Extension Raised For Expanding AI Code Review Platform | Bito, an AI-based developer platform that transforms how developers review and improve code by deeply understanding their codebase, announced a $5.7 million seed extension round, led by Vela Partners, with participation from NextView Ventur... |
| 27.05.2025 | Bito Raises $5.7 Million Seed Extension to Expand AI Code Review Platform with Codebase Awareness | Bito, an AI developer platform transforming how developers review and improve code by deeply understanding their codebase, today announced a $5.7 million seed extension round, led by Vela Partners, with participation from NextView Ventures,... |
| 07.05.2025 | Korl and Qt Group: Pioneering the Future of Communication and Development | In the fast-paced world of technology, two companies are making waves: Korl and Qt Group. Each is carving a niche that addresses the growing complexities of communication and software development. Their innovations promise to reshape how bu... |
| 06.05.2025 | Startup Korl unveils multimodal, multi-agent tool for custom communication across disparate systems | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
It’s a conundrum: Customer teams have more data than they can ever begin to use—from Salesforce notes, Jira ticke... |
| 02.04.2025 | Gainsight Acquires Skilljar, Enabling Learning Everywhere | Acquisition Paves the Way for Agentic Education, Delivering Personalized Learning at Scale
SAN FRANCISCO, April 02, 2025 (GLOBE NEWSWIRE) -- Gainsight, a world-leading Customer Success platform, today acquired Skilljar, a leading Learning M... |
| 07.03.2025 | Splash Launches Event-Led Growth Masterclass & Certification | Splash, a Cvent-owned event marketing technology company, announced the launch of their Event-Led Growth (ELG) Masterclass & Certification. The product agnostic course is designed to teach marketers and event professionals how to build ... |
| 21.02.2025 | Bridging the Gap: The Future of Customer Insights and Team Dynamics | In a world where information flows like a river, companies are constantly seeking ways to harness its power. Gainsight has taken a bold step forward by launching an AI agent for Slack, a move that could redefine how organizations interact w... |
| 21.02.2025 | Gainsight Launches AI Agent for Slack | Gainsight, the world’s leading Customer Success platform, announced the launch of the first customer agent for Slack, one of only 20 AI applications debuting on the Slack Marketplace. Designed to bring the power of Gainsight CS directly int... |
| 21.11.2024 | The Digital Frontier: How Software Companies and Automakers are Shaping Tomorrow | In the fast-paced world of technology, software companies and automakers are at the forefront of innovation. They are not just adapting; they are transforming. The Software Report recently unveiled its Top 100 Software Companies of 2024, sh... |
| 21.11.2024 | Bonterra Appoints Kellie Capote as Chief Customer Officer, Advancing Customer Experience Leadership in Social Good Technology | Official logo for Bonterra.
Bonterra, a leader in social good technology, has announced the appointment of Kellie Capote as its first Chief Customer Officer (CCO).
AUSTIN, Texas, Nov. 21, 2024 /PRNewswire-PRWeb/ -- Bonterra, a leader in soc... |
| 20.11.2024 | The Software Report Announces The Top 100 Software Companies of 2024 | We are pleased to announce The Software Report's fifth annual Top 100 Software Companies.
NEW YORK, Nov. 20, 2024 /PRNewswire-PRWeb/ -- We are pleased to announce The Software Report's fifth annual Top 100 Software Companies. As one of the ... |
| 08.11.2024 | The Surge of AI in Enterprise Applications: A New Era of Growth | The landscape of enterprise applications is undergoing a seismic shift. Artificial Intelligence (AI) is the catalyst, propelling the market to new heights. According to Futurum Intelligence, the enterprise software market is set to exceed $... |
| 06.11.2024 | Gainsight Named a Leader in 2024 Gartner® Magic Quadrant™ for CSP | Gainsight, the world’s leading Customer Success platform, today announced it has been named by Gartner as a Leader in the first-ever Magic Quadrant for Customer Success Management Platforms (CSP), positioned highest on the Ability to Execut... |
| 18.10.2024 | The Partnership Paradigm: Shaping the Future of Marketing | In the fast-paced world of marketing, partnerships are no longer just a luxury. They are essential. The landscape is shifting. Businesses are realizing that collaboration can unlock new avenues for growth. As we move into 2024, the signific... |
| 16.10.2024 | Value of Partnerships for Modern Marketing: Navigating Trends and Maximizing Returns | Partnerships have undergone a remarkable evolution, transcending their traditional role as a mere “nice to have” to becoming integral drivers of growth. Against the backdrop of evolving marketing trends, the significance of partnerships has... |
| 11.10.2024 | SupportLogic Launches Account Health Insights | SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, today announced the launch of Expand, a new module offering actionable Account Health Insights designed to enable B2B teams to retain customers an... |
| 26.09.2024 | Navigating the Future of Retail: Strategic Partnerships in a Competitive Landscape | In the ever-evolving world of retail, partnerships are the lifeblood of innovation. Two recent collaborations illustrate this trend: Loop Neighborhood Market's alliance with Engage3 and Gainsight's partnership with SAP. Both partnerships ai... |
| 26.09.2024 | Gainsight and SAP Form Strategic Partnership | Gainsight, the world’s leading customer success platform, today announced a strategic partnership with SAP, delivering a powerful integration between Gainsight CS and SAP Sales Cloud. The integration will help businesses transform how they ... |
| 17.09.2024 | Upflex and Gainsight Partner to Enhance Workplace Flexibility and Boost Employee Connection | Upflex helps Gainsight cut office costs while increasing the company's access to high-quality, safe, connected flex workspace by 88%.
With Upflex, Gainsight’s Workplace team has more than doubled employees' access to flexible coworking and ... |
| 09.09.2024 | Forum Ventures: How This VC Firm Makes The B2B SaaS Journey Easier For Companies | Forum Ventures is the leading early-stage fund, accelerator, and venture studio for B2B SaaS startups. Founded in 2014 and based in New York and Toronto, we’re on a mission to make the B2B SaaS journey easier, more accessible, and successfu... |
| 22.08.2024 | Anyword Announces Gen-AI Performance Platform | Anyword, the leader in performance-driven AI solutions for marketers, announced the launch of Gen-AI Performance Platform, the first model-agnostic, cross-platform solution built for enterprise marketing teams.
With many businesses integrat... |
| 12.08.2024 | Gainsight's Bold Move: Acquiring Staircase AI to Redefine Customer Success | In the fast-paced world of technology, companies must evolve or risk becoming obsolete. Gainsight, a titan in the Customer Success arena, has taken a bold step forward by acquiring Staircase AI. This strategic move aims to enhance its artif... |
| 12.08.2024 | Indian SaaS Market Will Skyrocket to $50B by 2030: Report This surge is largely driven by advancements in Artificial Intelligence (AI) and its integration into SaaS solutions | Indian startups are reaching new heights every day, setting new milestones in both local and global markets. Currently, India is the world's most populated country with 1.42 billion people, of which 700 million use smartphones (growing very... |
| 09.08.2024 | Gainsight announced Strategic Acquisition of Staircase AI | Gainsight, the world’s leading Customer Success platform, announced that it has signed a definitive agreement to acquire Staircase AI, a privately held company based in Los Angeles, CA and Tel Aviv, Israel. With this acquisition, Staircase ... |
| 26.07.2024 | Chainguard's $140 Million Surge: A Fortress for Open Source Security | In the fast-paced world of technology, security is paramount. Chainguard, a rising star in the cybersecurity landscape, has just raised $140 million in a Series C funding round. This infusion of capital catapults the company’s valuation to ... |
| 25.07.2024 | Chainguard Raises $140Million to Enhance AI Workload Security | Chainguard triples valuation to $1.12 billion in less than one year, as its secure-by-design, minimalist approach to container images becomes a de facto technology for locking down open source software in the modern software supply chain
Ch... |
| 10.04.2024 | GTM Buddy raises $8 Mn Series A to Fix “Leaky” B2B Sales Funnels | GTM Buddy, the company tackling B2B sales conversion challenges with AI, announces $8 million in Series A funding led by Archerman Capital and Leo Capital, with participation from Neon Fund and existing investor Stellaris Venture Partners.
... |
| 28.02.2024 | Totango and Catalyst are merging to build a customer success powerhouse | There’s a lot of focus from B2B companies on acquiring customers and collecting their information using a CRM or customer data platform. But there’s perhaps less emphasis placed on keeping existing customers happy and continuing to sell to ... |
| 04.10.2023 | ServiceNow doubles down on customer experience with Catalyst investment | VentureBeat presents: AI Unleashed - An exclusive executive event for enterprise data leaders. Network and learn with industry peers. Learn More
New York-based Catalyst, a startup providing enterprises with an intelligence layer for custome... |
| 11.07.2023 | Gainsight Acquires Leading Customer Education Platform Northpass | Latest Acquisition Expands Gainsight’s Product Portfolio and Cements Its Position As the Leader in Digital Customer Success SAN FRANCISCO, CALIFORNIA, USA, July 11, 2023/EINPresswire.com/ -- Gainsight, the world’s leading Customer Success p... |
| 25.05.2023 | Databricks invests in Catalyst, targeting the elusive customer intelligence category | Join top executives in San Francisco on July 11-12, to hear how leaders are integrating and optimizing AI investments for success. Learn More
New York-based Catalyst, a company mobilizing customer data for enterprise growth, today announced... |
| 10.05.2023 | Media Alert: Intelligage Predict to be unveiled at Gainsight's Pulse Event | Intelligage, a leading provider of AI-powered sales and customer success solutions, is thrilled to announce its Silver sponsorship of Gainsight's Pulse event.
SAN FRANCISCO, CA, UNITED STATES, May 10, 2023/EINPresswire.com/ -- Intelligage, ... |
| 03.05.2023 | Five Ways To Get Customer Success On Track | If you’ve ever had the good fortune to travel on the Japanese bullet train or France’s TGV high-speed train, you know what an extraordinary experience it is: one defined by comfort, efficiency, and value — not just movement between two loca... |
| 02.05.2023 | Growth Molecules Announces Gainsight Strategic Optimization Services | Growth Molecules Gainsight Services
Growth Molecules Expands Technology Services Division, Nurturing Gainsight Customers With People, Process, And Systems Optimization Programs SANTA ROSA, CA, USA, May 2, 2023/EINPresswire.com/ -- Growth Mo... |
| 02.05.2023 | Gainsight Promotes Robin Merritt to Chief People & Operations Officer | Former CPO Carol Mahoney to lead Gainsight’s Human-First Institute SAN FRANCISCO, CALIFORNIA, USA, May 2, 2023/EINPresswire.com/ -- Gainsight, the world’s leading customer success platform, announces the appointment of Robin Merritt to Chie... |
| 30.03.2023 | Customer Cross Company announces research and partnership to drive momentum in the customer success category | Results KPI Research
Customer Cross Company announces research and partnership to drive momentum in the customer success category. Belgian company signs partner deal with Gainsight
One remarkable conclusion is that CSAT scores once consider... |
| 22.02.2023 | 🚀Entering Tech #20: How to become a customer success manager
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Success! | PiggyVest’s Chiamaka Ewa shares her growth from intern to executive!
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| 21.02.2023 | GUIDEcx Founder/CEO Peter Ord and Gainsight CEO Nick Mehta to Share Tips on Preparing for Economic Headwinds | When faced with economic headwinds, learning how to do more with less is vital. Maximizing efficiency, especially in onboarding processes, enables teams to push against those headwinds, gain positive momentum, and ultimately reap growth and... |
| 30.01.2023 | 32 Executives Recognized By APPEALIE with Software Leadership Award - 2022 SaaS Leader Awards Announced | “Beyond specific achievements - whether increases in gross retention rates or setting record SQLs - ‘human-first’ and ‘authentic’ leadership were common themes cited in our winners’ peer nominations,” commented Arabella Solaybar, Executive ... |
| 24.01.2023 | Gainsight and Productboard Partnership Puts Customers at the Center of All Product Decisions | Productboard and Gainsight Partnership Puts Customers at the Center of All Product Decisions
New bi-directional integration provides feedback loop between customer success and product teams, makes it easier to collaborate and improve custom... |
| 18.01.2023 | Gainsight Release Showcases Simplicity and Digital Customer Success | Gainsight release showcases simplicity and digital customer success
At Evolve, its quarterly product event, Gainsight unveiled platform enhancements that help companies streamline work and digitally scale customer engagement SAN FRANCISCO, ... |
| 11.01.2023 | Gainsight Earns #1 Spot on Glassdoor’s Best Places to Work List for 2023 | Gainsight Earns Top Spot on Glassdoor's Best Place to Work List for 2023 SAN FRANCISCO, CALIFORNIA, USA, January 11, 2023 /EINPresswire.com/ -- Gainsight, the platform for Durable Growth™, has placed first overall on the Glassdoor Best Plac... |
| 15.12.2022 | Gainsight Continues Strong Momentum in Q3 Amid Market Uncertainty | Gainsight Continues Strong Momentum in Q3 Amid Market Uncertainty
B2B companies looking to drive durable growth in a bumpy economy are rapidly adopting customer, product, and community-focused solutions from Gainsight SAN FRANCISCO, CALIFOR... |
| 08.12.2022 | Gainsight to Help Zoom Drive High-Value Customer Interactions at Scale | Gainsight to Help Zoom Drive High-Value Customer Interactions at Scale SAN FRANCISCO, CALIFORNIA, USA, December 8, 2022 /EINPresswire.com/ -- Gainsight announced today that Zoom Video Communications, Inc. has selected Gainsight to help the ... |
| 06.12.2022 | Use customer health data to grow and forecast NRR | Kellie Capote Contributor
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Kellie Capote is chief customer officer at Gainsight, where she leads the entire post-sales organization, including customer success management, support, professional services and the CS Ops & ... |
| 05.12.2022 | HBR Analytics Services Report in Association With Gainsight, Finds Product Experience Drives Durable Business Growth | 93% of Survey Respondents Believe Product Teams Should Have Some Responsibility for Revenue Growth SAN FRANCISCO, CALIFORNIA, USA, December 5, 2022 /EINPresswire.com/ -- Today, Harvard Business Review Analytics Services released a new repor... |
| 05.12.2022 | Report: 81% agree that positive digital product experience impacts business growth | Check out the on-demand sessions from the Low-Code/No-Code Summit to learn how to successfully innovate and achieve efficiency by upskilling and scaling citizen developers. Watch now.
The correlation between digital products and company gro... |
| 17.11.2022 | Skilljar celebrates milestone product release and industry recognition at its annual Customer Education conference, Connect 2022 | Skilljar Connect 2022 in San Diego, CA from Nov. 14-16, 2022.
SAN DIEGO (PRWEB) November 17, 2022
Skilljar, the leading learning management system for external training, today closed out its annual user conference, Skilljar Connect 2022, wi... |
| 15.11.2022 | Altares Dun & Bradstreet, Insider, Intelliflo, ReviewPro, and Typeform Win Gainsight Pulse Europe GameChanger Awards | Altares Dun & Bradstreet, Insider, Intelliflo, ReviewPro, and Typeform Win Gainsight Pulse Europe GameChanger Awards
The event drew over 1000 attendees as B2B companies prioritise technology that builds durable growth LONDON, ENGLAND, N... |
| 10.10.2022 | Great Place to Work® Names Gainsight One of the Fortune Best Workplaces for Women™ in 2022 | Great Place to Work® Names Gainsight One of the Fortune Best Workplaces for Women™ in 2022 SAN FRANCISCO, CALIFORNIA, USA, October 10, 2022 /EINPresswire.com/ -- Great Place to Work® and Fortune magazine have honored Gainsight as one of the... |
| 06.10.2022 | Gainsight’s New Innovations Enable B2B SaaS Companies to Drive Durable Growth | Gainsight's New Innovations Enable B2B SaaS Companies to Drive Durable Growth
At Evolve, the company’s quarterly product launch event, it announced enhancements to its Customer Success, Product Experience, and Community solutions SAN FRANCI... |
| 22.09.2022 | Gainsight Gained Ground in Q2 2023 With Focus on Durable Growth Through Customer, Product, and Community-led Strategies | Gainsight Gained Ground in Its Q2 2023 Fiscal Quarter With a Sharpened Focus on Durable Growth
Highlights include new customers across product lines, a series of product updates, key management appointments, multiple office openings, and co... |
| 19.08.2022 | ADP, Dealerware, Druva, Inovalon, Okta, Seismic, and Zapier Win Gainsight’s 2022 GameChanger Awards | GameChanger Award Winners SAN FRANCISCO, CALIFORNIA, USA, August 19, 2022 /EINPresswire.com/ -- Gainsight announced the winners of its 2022 GameChanger awards at Pulse, the company’s annual customer conference in San Francisco. Seven compan... |
| 18.08.2022 | Gainsight launches platform updates to boost customer success | Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here.
It’s no secret that prioritizing customer success ties directly to business value. A recent study by customer success s... |
| 18.08.2022 | Gainsight Announces New Capabilities That Enable Businesses To Build Efficient, Durable Growth | New tools enable digital-led customer collaboration, customer-centric product innovation, and AI-optimized customer management
More than ever, businesses need to listen to their customers and engage them thoughtfully. The new capabilities c... |
| 02.08.2022 | Taking A Lifecyle Approach To Customer Value Management | Aligning Product, Marketing, Sales, and Success to Expand Revenues and Margins |
| 05.07.2022 | Gainsight Closes Q1 With Record Growth and Acceleration of Its New Community Solution | Community platform and Gainsight SMB sales break records as customer success, product experience, and community drive durable growth despite market headwinds SAN FRANCISCO, CALIFORNIA, USA, July 5, 2022 /EINPresswire.com/ -- Gainsight annou... |
| 29.06.2022 | Gainsight’s Pulse, the World’s Largest Gathering of Customer Success, Product, and Community, Returns to San Francisco | The Pulse community achieves great things when we come together, and we’re incredibly excited to see our customers, partners, and friends in-person again!”
— Monika Saha, CMO of GainsightSAN FRANCISCO, CALIFORNIA, USA, June 29, 2022 /EINPre... |
| 17.05.2022 | Report: 91% of SaaS companies plan to increase their PLG investment | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
According to a new report by Gainsight and RevOps... |
| 12.05.2022 | How AI can improve services revenue and customer success | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
The revenue and margin leaks that services busine... |
| 31.03.2022 | Report: 95% of businesses have a customer success function | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - August 3. Join AI and data leaders for insightful talks and exciting networking opportunities. Learn more about Transform 2022
Gainsight, in partnership w... |
| 31.03.2022 | Report: 95% of businesses have a customer success function | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Gainsight, in partnership with benchmarking resea... |
| 30.03.2022 | The Rise of The Digital Worker to Scale Process and Systems at Will | The magnitude of the global business problems we face today requires solutions at scale. Imagine in today’s world trying to solve a problem with a data set that fits on a 5 GB USB thumb drive. The number of customers, volume of data, and ge... |
| 09.03.2022 | Growth Molecules and Gainsight Announce Strategic Partnership | Essentials is a solution that’s easier to implement and the addition of strategy makes any implementation even more turnkey. Growth Molecules’ team is made of leaders from global tech companies, meaning they understand common needs, challen... |
| 25.10.2021 | Learn what happens after you sell your startup at TC Sessions: SaaS on Wednesday | Seems like the goal of every startup is to exit via IPO, and if you can’t do that, by way of acquisition. In many cases, a sale gives a founder the opportunity to pay back investors and reward long-time employees, but what happens after the... |
| 15.10.2021 | People.AI – The Unicorn of Account and Opportunities Management | People.AI became a unicorn by securing another USD 100M in Series D. People.AI’s SmartData platform analyzes the activities of sales teams and helps increase their efficiency by up to 40%. The new investment will help the company to continu... |
| 12.10.2021 | Выгоды для клиента от SaaS — и как сделать работу с клиентами успешной | Успешный опыт работы с клиентами (Customer Success) в SaaS быстро становится главной линией атаки для повышения конверсии, улучшения уровня удовлетворенности клиентов и снижения оттока. С каждым днем эффективная стратегия успешного опыта ра... |
| 09.06.2021 | Gainsight : Kicks-Off 9th Annual Pulse Conference with the Launch of Pulse Impact which has Helped Usher In $2.5m in Corporate Commitments to Expand Equal Access to Education and Career Opportunities ... | Gainsight, the Customer Success company, kicked off it's 9th annual Pulse Conference today, welcoming more than 15,000 Customer Success and Product professionals from around the world for three days of virtual education and networking. The ... |
| 12.05.2021 | Succeeding with SaaS: 3 strategic shifts required to leave the licensing model behind | Image: Ollyy/Shutterstock More about Innovation
NVIDIA moves to front of the AI pack with software, hardware, app advances
Brain Computer Interfaces may be the future, but will they be secure?
AI investments soared in 2021, but big problems... |
| 27.04.2021 | Case Study: How Scaled Education and Apprenticeships Can Solve Tech’s Diversity Problem | One year into COVID and arguably the most pivotal moments for racial equality in the last 40 years, we are reflecting on how we’ve been driving more diversity in Sales and Customer Success (CS) as functions. In 2020, Insight’s Sales and Cus... |
| 20.04.2021 | Growth Molecules Launches Collaboration with Gainsight to Simplify Customer Success | SAN FRANCISCO (PRWEB) April 20, 2021
Growth Molecules and Gainsight are bringing Customer Success thought leadership to the market through a series of live shows launched earlier this month. The collaboration is focused on reimagining Custo... |
| 11.03.2021 | Gainsight Delivers Record-Breaking Year, Surpassing $100 Million ARR as Momentum for Customer Success Movement Accelerates Worldwide | SAN FRANCISCO--(BUSINESS WIRE)--Mar 11, 2021--
Gainsight, the Customer Success Company, today announced highlights from a record-breaking fiscal year. The company’s momentum comes on the heels of a majority investment from Vista Equity Part... |
| 18.02.2021 | Reprise Raises $17 Million Series A From Bain Capital Ventures | Reprise
BOSTON (PRWEB) February 18, 2021
Reprise, the software demo platform for enterprise sales and marketing teams, today announced that it has raised $17 million in Series A funding led by Bain Capital Ventures, with participation from ... |
| 08.02.2021 | The New Shift From Experiences To Outcomes | Director of Market Strategy at Salesforce, HBR author of "The Context Marketing Revolution," and five-time award-winning podcast host. |
| 04.02.2021 | 3 Ways to Lead Through Crisis at a Distance | February 4, 2021 7 min read
Opinions expressed by Entrepreneur contributors are their own.
Startup CEOs are constantly navigating through uncertainty. But this past year has tested their leadership abilities like never before. In addition t... |
| 22.12.2020 | Don’t Wait To Implement Customer Success: Why It Should Start Now | If your focus is on the customer, then make sure they experience success.getty |
| 30.11.2020 | Vista acquires Gainsight for $1.1B, adding to its growing enterprise arsenal | Vista Equity Partners hasn’t been shy about scooping up enterprise companies over the years, and today it added to a growing portfolio with its purchase of Gainsight. The company’s software helps clients with customer success, meaning it he... |
| 25.11.2020 | Capacity Planning for Customer Success | Why plan for CS capacity?
Capacity planning is a strategic undertaking to realistically determine what resources to hire or acquire to efficiently scale growth. For Customer Success the imperative is to ensure there’s no leaky bucket: by s... |
| 10.11.2020 | Accelerating Time to Value Using Lean Methodology: How Gainsight Decreased TTV by 66% | COVID-19 has impacted businesses in innumerable ways. As company expectations rise, there are expectations on improving time to value to optimize for top line and bottom line expectations.
In this webinar, Pablo Dominguez, Operating Partne... |
