Vanilla provides a one-stop-shop solution that combines the power of customer community, Q&A, knowledge base, and ideation to help brands improve CX and brand loyalty while reducing costs.
Location: Canada, Montreal (06), Montreal
Employees: 51-200
Phone: (866) 845-0815
Founded date: 2009
Investors 3
| Date | Name | Website |
| - | eonCapital | eoncapital... |
| - | Techstars | techstars.... |
| - | Real Ventu... | realventur... |
Mentions in press and media 13
| Date | Title | Description |
| 11.03.2026 | Community-Led Growth Technology: Online Community Platforms, Member Engagement Analytics, and Brand Advocacy Ecosystems | Share Share Share Share Email Community-led growth has emerged as a transformative go-to-market strategy that leverages engaged user communities to drive product adoption, customer retention, and organic revenue expansion. Unlike traditiona... |
| 04.09.2025 | Qualified Launches Piper AI SDR Superagent for HubSpot Marketing Hub | With Piper for HubSpot, marketers no longer need to rely on the traditional and inefficient process of having human sales development rep (SDRs) work inbound leads. Now they can harness the power of agentic marketing and Piper the AI SDR Ag... |
| 25.07.2024 | The Future of Customer Engagement: Bridging Communities and Support with AI** ** | ** In a world where customer expectations soar higher than ever, companies are racing to keep pace. The latest innovations in customer support and marketing are not just about keeping up; they’re about leaping ahead. Two recent announcement... |
| 19.07.2024 | Higher Logic Vanilla Announces Expanded Integrations with Zendesk | Higher Logic, the leading community engagement company, announced enhanced integrations between Higher Logic Vanilla (Vanilla) and Zendesk, Inc. to deliver a more responsive and customer-centric support experience. With these advanced integ... |
| 26.04.2024 | Higher Logic Vanilla announces integration with SlapFive | Higher Logic, the industry-leading community engagement company, announced a new integration within its Higher Logic Vanilla platform with SlapFive, the leading customer marketing and advocacy platform. Higher Logic Vanilla customers can no... |
| 17.11.2021 | HubSpot : The Ultimate Guide to Community Management | In today's highly digital and connected society, it's funny to think people can still feel disconnected from others. With so many people who communicate online, behind screens, this connected world can actually feel rather lonely at times. ... |
| 04.05.2021 | Higher Logic Acquires Vanilla to Expand Its Engagement Solutions for Customers | Together the two will serve the global Association and Corporate markets with unmatched community solutions. |
| 19.03.2020 | Vanilla Forums Receives Investment From Level Equity | Vanilla Forums, a Montreal, Canada-based enterprise online customer community solution, received an investment from Level Equity. The amount of the deal was not disclosed. The company intends to use the funds to support growth and accelerat... |
| 06.04.2017 | Canadian SaaS startups, you don’t need U.S. funding | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! Time and time again, SaaS startups contemplate wh... |
| 06.04.2017 | Canadian SaaS startups, you don’t need U.S. funding | Time and time again, SaaS startups contemplate who they should approach for investment. There’s a general sense in our community that it’s difficult to raise money in Canada. Software startups have this misconception before they do their ow... |
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