The future of B2B customer collaboration is moving from email to new-age platforms like Slack, Teams, Zoom, text, and more. We've seen companies 4x their sales cycles and increase NRR by 50% when collaborating with prospects & customers using these platforms instead of email. Unfortunately, these new tools don't scale well. That's where we come in. You can learn more at usepylon.com.
Employees: 1-10
Investors 3
| Date | Name | Website |
| 14.02.2023 | Y Combinat... | ycombinato... |
| - | HorizonVC | horizon.vc |
| 08.11.2025 | avra | avracap.co... |
Mentions in press and media 5
| Date | Title | Description |
| 30.08.2024 | Pylon Raises $17M in Series A Funding | Pylon, a San Francisco, CA-based provider of a support platform for B2B companies, raised $17M in Series A funding. The round, which brought the total amount to $20M, was led by Andreessen Horowitz, with participation from General Catalyst,... |
| 11.07.2023 | Pylon wants to make it easier to manage B2B conversations in Slack | As email becomes an increasingly clogged communication mechanism, businesses looking for more direct ways to communicate with their customers in a B2B context have been turning to Slack, Microsoft Teams, Discord and other channels. But trac... |
| - | Pylon | “Support platform built for B2B companies. One tool for your ticketing, chat widget, knowledge base, AI support, customer portal, and more.” |
| - | Pylon | “Scale support on Slack, Email, Teams, In-App Chat, Forms, Communities, and more--all-in-one tool.” |
| - | Pylon | “Use Slack to scale support to hundreds of channels.” |