Ultimate.ai is a multilingual automation platform.
Our AI automates your repetitive customer service cases and guides your agents with answer recommendations through complex tasks.
Scale your team and improve CX with 24/7 multilingual customer support.
Our AI automates your repetitive customer service cases and guides your agents with answer recommendations through complex tasks.
Scale your team and improve CX with 24/7 multilingual customer support.
Location: Germany, Berlin
Employees: 51-200
Total raised: $27.8M
Founded date: 2017
Investors 5
| Date | Name | Website |
| - | Techstars | techstars.... |
| 23.07.2021 | Felicis Ve... | felicis.co... |
| - | SAP.iO Fou... | sap.io |
| - | HV Venture... | hvventures... |
| 05.11.2023 | Tesi | tesi.fi |
Funding Rounds 3
| Date | Series | Amount | Investors |
| 08.12.2020 | Series A | $20M | OMERS Vent... |
| 04.11.2019 | - | $6.5M | - |
| 18.09.2018 | - | $1.3M | - |
Mentions in press and media 25
| Date | Title | Description |
| 12.11.2024 | Maki.vc Ignites Innovation with €100 Million Fund | In the heart of Helsinki, a financial spark has ignited. Maki.vc, a venture capital firm, has launched its third fund, a robust €100 million, aimed at fueling the engines of pre-seed and seed-stage startups across the Nordics and Northern E... |
| 12.11.2024 | Maki.vc launches €100M Fund for Pre-Seed and Seed-stage startups | Helsinki-based venture capital firm Maki.vc has launched its third fund of €100 million to invest in Pre-Seed and Seed-stage startups across the Nordics and Northern Europe. Maki.vc’s first and second funds have helped propel a number of hi... |
| 12.11.2024 | Helsinki-based Maki.vc launches a €100 million fund for deep tech and brand-driven startups | Maki.vc, a venture capital firm based in Helsinki, has launched its third fund of €100 million to support pre-seed and seed-stage startups in the Nordics and Northern Europe. This latest fund aims to invest in deep tech and brand-driven com... |
| 04.11.2024 | Berlin-based Cloudsquid secures over €900K to address document processing challenges in Europe | Cloudsquid, a Berlin-based platform specializing in AI-powered data extraction and integration, secured a close to €1 million pre-seed funding round led by High-Tech Gründerfonds and Backbone Ventures, with additional support from angel inv... |
| 15.03.2024 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-sy... |
| 14.03.2024 | NeoTaste sammelt 15,1 Millionen ein – Mindfuel erhält 3,75 Millionen – Zendesk kauft ultimate | Im #DealMonitor für den 14. März werfen wir einen Blick auf die wichtigsten, spannendsten und interessantesten Investments und Exits des Tages in der DACH-Region. Alle Deals der Vortage gibt es im großen und übersichtlichen #DealMonitor-Arc... |
| 14.03.2024 | Zendesk to Acquire Ultimate | Leading CX innovator to deliver industry’s most advanced AI agents and only complete CX platform for the AI-first era Zendesk announced it will acquire Ultimate, an industry-leading provider of service automation, to deliver the most comple... |
| 14.03.2024 | Zendesk to acquire Berlin's Ultimate for AI customer support | This week, US company Zendesk announced its plans to hire Berlin service automation company Ultimate to deliver a complete AI offering to help brands transform customer experience (CX) into a competitive advantage. With Ultimate, Zendesk wi... |
| 27.03.2023 | Large Language Models & AI In Healthcare | Over the past few weeks, we have seen an ever-increasing number of companies that integrate generative artificial intelligence (AI) into their products. ChatGPT or other Large Language models are being added to features from Notion, Salesfo... |
| 14.10.2022 | Что пользователи ожидают от клиентского сервиса и как его грамотно выстраивать? Исследование | Забота дороже денег За последние пару лет пользователи провели переоценку важности клиентского обслуживания: например, исследование Mastercard за 2021 год показало, что 74% пользователей готовы больше покупать у брендов, которые позаботилис... |
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