| Date | Title | Description |
| 01.04.2026 | Lyro: 28% of Shoppers Have Left a Brand Over AI, Yet Rate AI Customer Service as Highly | Resolution rates
The trust gap
What is agentic commerce worth?
New research draws the line between AI customer service that builds loyalty and AI deployment that drives churn — with resolution data to prove it.
Resolution rate is the eye-ca... |
| 24.03.2026 | Lyro Research Finds AI Influences Half of Purchase Decisions but Receives Credit for Less Than 1% of Web Traffic | Read the executive summary, download the report for more.
Page 2 of 3.
Page 3 of 3.
New report documents the "dark AI" attribution gap concealing AI's role in an emerging demand channel, and maps the infrastructure being built aro... |
| 10.03.2026 | Conversational Marketing Technology: Chatbots, AI Assistants and Live Chat Strategy | Share
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A potential customer lands on a software company’s pricing page at 11:47 PM, scrolling between the professional and enterprise tiers for the third time this week. A chatbot detects the hesitation pattern, surfa... |
| 09.03.2026 | Chatbot and Conversational Marketing Technology: How AI-Driven Dialogue Is Transforming Customer Engagement | Share
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The conversational marketing technology market reached a valuation of $2.4 billion in 2025, a testament to the growing importance of AI-powered dialogue systems in modern business operations. Companies across s... |
| 28.02.2026 | Выбор готового ИИ чат-бота: почему мы в результате написали своего гибридного агента | Небольшая история о том, как мы искали чат-бота на рынке, но не нашли и построили гибридную систему (правила + ИИ), которая обходится в ~5 000 руб. в месяц.Какой подход подойдет вам?
Краткий итог нашего изучения рынка и создания собственног... |
| 14.10.2025 | Tidio Earns SOC 2 Type 2 Certification, Strengthening Trust in Its AI-Powered Customer Service Platform | GDPR, CCPA, EU-US DPF, AI Pact, and now SOC 2 Type 2 strengthen Tidio’s reputation as a privacy- and compliance-committed AI customer support software suite.
Tidio automates an ever-growing share of support tickets with fast, helpful, and t... |
| 13.08.2025 | 12 Best AI Answering Services to Save Time and Automate Support | Share
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Here’s How AI Fixes Missed Calls and Missed Deals
One of our team’s clients, a midsize B2B company, recently had what looked like a promising lead go dark. The prospect had called late Friday afternoon with a f... |
| 07.04.2025 | Tidio’s AI Agent Lyro Achieves Industry-Leading Customer Support Resolution Rates, Outperforming Intercom | Tidio logo
Tidio achieves top resolution rates with its AI agent Lyro - averaging 64% and peaking at 90% in AI customer support automation.
Tidio blends human interaction and AI, excelling in customer service with features like AI product r... |
| 19.02.2025 | From Co-Pilot to Co-Worker: Where the AI Assistant Journey is Headed to Next A new breed of autonomous AI is set to take 2025 by storm. | Given the current prevalence of artificial intelligence (AI), it's easy to forget that the technology has only recently moved from the research lab to real-world business applications. Despite the decades of development that have laid the g... |
| 24.01.2025 | Wie dir KI hilft, ein E-Commerce-Startup aufzubauen | Die digitale Transformation hat die Geschäftswelt längst revolutioniert. Und jetzt macht sich Künstliche Intelligenz (KI) auf, ein immer wichtigeres Schlüsselelement zu werden. Für E-Commerce-Startups eröffnet sich durch den Einsatz von KI ... |
| 02.01.2025 | The Rise of No-Code Platforms: Empowering Businesses Without Coding Skills | In the fast-paced world of technology, simplicity is the new sophistication. No-code platforms are emerging as the lifebuoy for businesses drowning in complexity. They allow users to create applications without writing a single line of code... |
| 02.01.2025 | 40 лучших ИИ-инструментов 2025 году (проверенные и протестированные) | 40 лучших ИИ-инструментов 2025 году (проверенные и протестированные)
Вам надоели шаблонные списки ИИ инструментов, которые читаются так, будто их написала нейросеть? Мне тоже. Поэтому я с головой окунулся в мир ИИ, и нашел настоящие жемчужи... |
| 19.11.2024 | Tidio Expands Lyro AI to Email, Delivering Market-Leading Automation for Support Teams | Available through Tidio's all-in-one help desk platform, Lyro AI achieves a nearly 90% resolution rate, providing unmatched support automation
SAN FRANCISCO, Nov. 19, 2024 /PRNewswire-PRWeb/ -- Tidio, a leading AI-powered customer service p... |
| 05.08.2024 | Report reveals extensive use of AI in product research | A joint report by Survicate and Amplitude reveals significant use of artificial intelligence (AI) in product research, with a strong inclination towards faster processes despite concerns over data quality.
Survicate, a customer feedback pla... |
| 04.08.2024 | The Future of Industry: AI and Hybrid Intelligence in Action | In the fast-paced world of industry, data is the new oil. But just like oil, it needs refining. Enter the partnership between Radix and Cognite. This collaboration is set to transform how industries manage and utilize their data. With a foc... |
| 02.08.2024 | How Your Online Business Can Use AI to Improve Sales Online sales are skyrocketing, with a staggering $5.8 trillion spent in 2023 alone. Here's how AI can help your business capitalize on online sales... | While this presents a golden opportunity for startups, the competition is fierce. To thrive in this dynamic environment, embracing innovative technologies is paramount.
AI offers a strategic advantage for ecommerce startups. By harnessing A... |
| 04.06.2024 | 12 лучших ботов на основе нейросетей для вашего сайта | Ищете лучший чат-бот с использованием нейросети и ИИ для вашего сайта? Хотите упростить работу с клиентами и повысить продажи?
В этой статье мы собрали для вас 12 лучших чат-ботов на основе нейросетей для любого сайта (даже русскоязычных), ... |
| 16.05.2024 | Город засыпает, просыпаются продажи: как перестать сливать лидов и продавать свои услуги даже ночью | Если вы давно задумывались об автоматизации бизнеса, то статья для вас. Рассказали, как Smartbot поможет вам сохранить деньги и нервы сотрудникам.
Аргумент №9. Бот сам соберет всю статистику по своей работе
Вы можете отслеживать результаты ... |
| 26.02.2024 | Tidio | Home - Virtual Assistant with AI - Tidio
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| 29.12.2023 | Топ-3 тренда, которым должно соответствовать резюме в 2024 году | Делайте акцент на мягких навыках
Хотя работодатели, похоже, стремятся инвестировать в повышение квалификации и переподготовку кадров, чтобы восполнить пробелы в технических навыках, они обратят внимание на кандидатов, которые смогут привнес... |
| 20.12.2023 | Artificial intelligence is accelerating the recruitment process — but tech leaders warn of bias and other risks | Tech Artificial intelligence is accelerating the recruitment process — but tech leaders warn of bias and other risks
Nicholas Fearn
2023-12-20T18:50:31Z
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| 08.12.2023 | Top 4 Sprout Social Alternatives based on 27,000+ Reviews | The nature of customer service is evolving. Customers are getting more comfortable with social customer service options (see figure below).
Source: HubSpot and Brandwatch.1
Sprout Social is one of the social customer service software provid... |
| 08.12.2023 | 11 Must-have Contact Center Software Features | Communication channels, such as phone and digital, have become increasingly important in managing interactions with customers since 40% of U.S. consumers positioned “multiple options for communicating” as the most significant aspect of a co... |
| 03.12.2023 | Эти 10 бесплатных ИИ-инструментов и сервисов облегчат вашу жизнь | В стремительно развивающуюся эпоху искусственного интеллекта появилось множество невероятных инструментов ИИ, а в будущем появится еще больше новинок. В этой статье я расскажу вам о 10 бесплатных ИИ-инструментах, которые, несомненно, облегч... |
| 01.12.2023 | 7 ИИ-инструментов, которые помогут сэкономить ваше время и заработать в 2024 году | 25 комментариев
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В сфере искусственного интеллекта вы либо успеваете на поезд, либо наблюдаете, как он проносится мимо. В этой сфере существует множество новых инструментов, каждый из которых претендует на то, чтоб... |
| 20.11.2023 |
Revamp your real estate game with AI tools | Artificial intelligence (AI) has marked a new era for real estate agents and brokers. From streamlining operations and enhancing customer relations to providing accurate property valuations and insightful market analysis, AI tools equip rea... |
| 30.10.2023 | Should You Fear AI? See How Brands are Using it to Spread Horror this Halloween | Carl Williams, Tech Times 30 October 2023, 12:10 pm
(Photo : Six Flags Fright Fest)
In recent years, artificial intelligence has demonstrated capabilities that would be astounding to people 10 to 20 years ago. AI is now able to do things th... |
| 12.07.2023 | Tidio launches Lyro: The first conversational AI chatbot for SMBs | Lyro by Tidio: Interaction with customer
Lyro is a powerful NLP AI chatbot created with SMBs in mind. Scalable, independent, secure, and ethical - it's taking customer service to a new level.
Lyro has been a real game-changer for us. Our fi... |
| 11.05.2023 | Mapping Poland’s Vibrant Startup Landscape: Trends, Challenges, and Success Stories | Poland ~
With a growing number of startups, a supportive infrastructure, and significant funding, Poland is emerging as a leading hub for innovation and entrepreneurship in the CEE region and beyond. In this article, The Recursive will begi... |
| 13.03.2023 | How Deep Tech Is Transforming The Hiring Value Chain | Founder and CEO of Valuematrix.ai. A Nasscom Deeptech and CII Mentor who's associated with many startups in the AI and SaaS space. |
| 02.01.2023 | How Independent Retailers Can Close Out The Year And Plan Ahead | CEO, National Retail Solutions (NRS). NRS POS, NRS DIGITAL MEDIA, NRS PAY, NRS FUNDING and NRS PETRO: Helping independent retailers succeed. |
| 25.08.2022 | This Polish VC Launched Its Third Fund at €100M for CEE Startups | Warsaw, Poland ~
• Polish Inovo VC announced its third fund worth €100M and over 50 percent of capital already committed
• The third fund will provide early-stage funding, with first ticket ranging from €500K up €4M
• Inovo looks to invest ... |
| 24.08.2022 | Poland-based Inovo VC launches €100M third fund; to back 20 to 30 startups in the CEE region | Warsaw, Poland-based Inovo VC, a firm that backs early-stage and post-traction startups, announced on Wednesday the launch of its third fund with a target capitalisation of €100M to support CEE-based tech companies with global potential.
Th... |
| 30.07.2022 | Five ways AI can influence and transform your business processes | Technology is constantly changing the way we work, and automation is something business owners will be keeping an eye on in the future. This is definitely the case with artificial intelligence, with the global market for AI predicted to rea... |
| 16.05.2022 | Is Elon Musk beating Wall Street at its own game? | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox.
A takeover is not unlike a game of chess. One side makes a move, and the other must react, and so... |
| 15.05.2022 | How can AI transform the way we collaborate and connect? | The global artificial intelligence (AI) market is predicted to reach $267 billion by 2027. But concerns have been raised about whether these advancements could replace humans in jobs as technology is being used to simulate human intelligenc... |
| 13.05.2022 | Tidio, a Polish customer service automation startup, raises $25M in Series B | Tidio, a Polish customer service automation startup, raises $25M in Series B
13 May, 2022, 21:17
Rostyslav Sobachynskyi --> --> --> -->--> --> --> --> --> --> --> --> -->
Poland’s Tidio has raised $... |
| 13.05.2022 | Tidio rakes in $25 million to enable small businesses unlock sales potential | For small businesses, time and money can be tight. They can’t compete with large firms with their teams of customer service agents, nor can they easily build their own tools to meet increasing demand from today’s discerning online shoppers.... |
| 21.04.2022 | Revolutionizing CX with chatbots | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Valuing a customer’s time and making them feel ac... |
| 10.03.2022 | How Harry Rosen used chatbots to help its 11-person customer service team | During the retailer’s early days of operation, founder Harry Rosen’s personal rolodex served as a database where customers’ birthdays, kids’ names and anniversaries were then used in personalized interactions with customers, Maciel noted. N... |
| 29.10.2021 | Who wants to be a cyborg? Quite a lot of people it seems | Would you be willing to have technology implanted in your body? A survey by marketing and communication tool Tidio reveals the extend to which people are open to 'biohacking'.
More than 75 percent of respondents say they are willing to impl... |
| 17.09.2021 | More than 40% of us want to sleep with sex robots – with men more keen than women | TechMore than 40% of us want to sleep with sex robots – with men more keen than women
Men were more likely to be up for a romp with a robot, with 48% saying they would. The survey also revealed anxieties about job losses to AI, with cashier... |
| 31.05.2021 | How To Battle Boredom And Help People Love Their Jobs Again | Have you noticed a growing level of workplace boredom and restlessness as the pandemic has rumbled on? |
| 16.04.2020 | An Overview of the Features and Benefits of B2B Commerce Solutions | Eric Hamilton, Tech Times 16 April 2020, 06:04 pm
(Photo : Bigstock) Remote Support online. Remotely access and control desktop of computers or laptop via web internet connection. System administrator helps of customers, employees fix issue... |
| 20.11.2019 | Polish live chat app Tidio raises €930K from Inovo Venture Partners | Part of Tidio team / Photo: Tidio's Facebook page
Tidio, a Polish startup that develops live chat supported by chatbots, has acquired over PLN 4 million (almost one million euros) from the Inovo Venture Partners fund, thus reaching a market... |
| - | Как умные камеры и виртуальные продавцы меняют рынок ритейла | В 2024 г. мировой рынок искусственного интеллекта в ритейле достигнет $9,6 млрд, подсчитали в агентстве Mordor Intelligence. Через пять лет, согласно его прогнозу, он увеличится до $38,92 млрд. Более 40% ритейлеров используют нейросети для ... |
| - | 7 способів, у які ШІ дозволяє покращити роботу відділу продажів і колцентру | 7 способів, у які ШІ дозволяє покращити роботу відділу продажів і колцентру
31 травня, 2023, 15:21
AIN.UA
Поки Ілон Маск і ряд інших експертів закликали взяти паузу у розвитку ШІ, бізнес і не думає зупинятися в цьому напрямку. За даними Sta... |
| - | Tidio rakes in $25 million to enable small businesses unlock sales potential | For small businesses, time and money can be tight. They can’t compete with large firms with their teams of customer service agents, nor can they easily build their own tools to meet increasing demand from today’s discerning online shoppers.... |
