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supportlogic.com
http://supportlogic.com/Last activity: 25.02.2025
Active - Reference to SupportLogic
Employees: 11-50
Total raised: $50M
Investors 1
| Date | Name | Website |
| 13.12.2022 | CIBC Innov... | innovation... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 12.10.2021 | Series B | $50M | - |
Mentions in press and media 11
| Date | Title | Description |
| 25.02.2025 | SupportLogic Unveils Cognitive AI Cloud to Power the Next Generation of Enterprise AI Agents | New AI-Native Platform Delivers the Foundation of Agentic AI, Enabling Autonomous, Context-Aware AI Agents to Transform Customer Support Operations SupportLogic, the world’s first AI-native support experience (SX) platform, today announced ... |
| 11.10.2024 | SupportLogic Launches Account Health Insights | SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, today announced the launch of Expand, a new module offering actionable Account Health Insights designed to enable B2B teams to retain customers an... |
| 05.08.2024 | SupportLogic acquires xFind, merging precision-guided RAG with customer support | SupportLogic acquires xFind, merging precision-guided RAG with customer support SupportLogic, a leader in Support Experience (SX) management and post-sales CX observability, is announcing its recent acquisition of xFind, the precision-guide... |
| 25.07.2023 | SupportLogic Introduces First Set of Generative AI-Powered Features to Elevate the Agent Experience | SupportLogic’s Response Assist and Translation Assist boost agent productivity, improve operational efficiency, and increase customer revenue retention in a secure, enterprise-grade platform SupportLogic, the world’s first Support Experienc... |
| 17.07.2023 | Announcing VB Transform’s Innovation Showcase winners | Head over to our on-demand library to view sessions from VB Transform 2023. Register Here The Innovation Showcase at VentureBeat Transform 2023 featured 10 companies offering cutting-edge products in the generative AI, machine learning (ML)... |
| 14.06.2023 | SupportLogic announces focus on generative AI with its 2023 product direction roadmap | SupportLogic announces focus on generative AI with its 2023 product direction roadmap SupportLogic, the world's first Support Experience (SX) management platform, announced its 2023 product direction roadmap, beginning to roll out generativ... |
| 10.05.2023 | SupportLogic Announces Integration with Gainsight to Power Customer Success through Actionable, AI-Driven Support Signals | SupportLogic, the world’s first Support Experience (SX) management platform, announced an integration with Gainsight, the industry’s leading customer success management platform. The joint solution empowers customer success managers to proa... |
| 04.04.2023 | nCloud Integrators Joins SupportLogic as Implementation Partner | UNITED STATES, April 4, 2023/EINPresswire.com/ -- SupportLogic, the world’s first Support Experience (SX™) management platform, and nCloud Integrators, a leading Customer Experience software implementation and data integration consulting fi... |
| 27.01.2023 | SupportLogic Acquires Emtropy Labs | SupportLogic, a San Jose, CA-based provider of a Support Experience (SX) management platform, acquired Emtropy Labs, a San Jose, CA-based provider of technology that automates quality assurance (QA) for enterprise support centers. The amoun... |
| 12.10.2021 | SupportLogic: Seed to $50M Series B | Support Experience Management platform redefines how to take care of your customers in the Subscription Decade Tim Guleri, Managing Partner of Sierra Ventures, led the Seed Round in 2018. Today is an exciting day for Sierra Ventures’ 2018 S... |
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