Satisfi Labs is an AI-powered Knowledge Management Platform that makes conversation with places possible. Its proprietary Answer Engine enables search for physical locations through conversational AI, allowing places to directly answer customer questions on-demand. The platform takes in structured and unstructured data and makes it AI-ready, allowing the Answer Engine to create expert virtual assistants on the web, mobile, SMS, and voice channels.
Leading the development of conversational AI for the sports, tourism, and entertainment industries, the platform helps businesses discover new customer insights, increase sales, and improve customer experience. Satisfi Labs is backed by major investors including Google, MLB, Red Light Management, and TechStars.
Leading the development of conversational AI for the sports, tourism, and entertainment industries, the platform helps businesses discover new customer insights, increase sales, and improve customer experience. Satisfi Labs is backed by major investors including Google, MLB, Red Light Management, and TechStars.
Location: United States, New York
Employees: 11-50
Founded date: 2014
Investors 5
| Date | Name | Website |
| - | Techstars | techstars.... |
| - | Bigfoot Ca... | bigfootcap... |
| - | Florida Fu... | floridafun... |
| - | Collective... | ccventures... |
| - | Mindspring... | mindspring... |
Mentions in press and media 13
| Date | Title | Description |
| 30.05.2025 | The Rise of Conversational AI: Satisfi Labs' Bold Move | In the fast-paced world of technology, change is the only constant. Satisfi Labs, a leader in conversational experience platforms, is making waves with its latest announcement. The company has hired Dima Galat as its new Head of AI. This st... |
| 30.05.2025 | The Rise of AI and Women’s Sports: A New Era of Innovation and Inclusion | In the world of technology and sports, two stories emerge that highlight a transformative wave. One is about artificial intelligence, a realm where machines learn and adapt. The other is about women’s sports, a field bursting with potential... |
| 29.05.2025 | Satisfi Labs Expands Roster of AI & Voice Talent with Adding New AI Head | Satisfi Labs, the premier conversational experience platform designed to transform customer engagement for destinations and experiences, today announced the expansion of its artificial intelligence team with the hiring of a new Head of AI, ... |
| 29.01.2025 | Satisfi Labs: A New Era in Conversational Experience Platforms | Satisfi Labs is on the rise. This Tampa-based company has just secured a significant growth funding round, led by Level Structured Capital. The infusion of capital is set to propel Satisfi Labs into a new phase of expansion and innovation. ... |
| 27.01.2025 | Satisfi Labs: Growth Funding Raised For Expanding Conversational Experience Platform Capabilities | Satisfi Labs, a premier conversational experience platform designed to transform customer engagement for destinations and experiences, announced the securing of new growth financing. And Level Structured Capital, an affiliate of Level Equit... |
| 27.01.2025 | Satisfi Labs Secures Growth Funding | Satisfi Labs, a Tampa, FL-based provider of a conversational experience platform designed to transform customer engagement, raised an undisclosed amount in Growth funding. The round was led by Level Structured Capital. The company intends t... |
| 27.01.2025 | Satisfi Labs Secures Growth Funding | Satisfi Labs, the premier conversational experience platform designed to transform customer engagement for destinations and experiences, announced the securing of new growth financing. Level Structured Capital, an affiliate of Level Equity,... |
| 24.09.2024 | 11 Travel Tech Acquisitions in 3 Months — See the List | There have been dozens of travel tech acquisitions so far this year: That includes at least 11 deals over the past three months, which followed at least 15 earlier this year. It’s all part of what industry leaders said would be an active ti... |
| 23.08.2024 | Satisfi Labs Expands DMO Client-Base with Integrated Experiences | Satisfi Labs, an AI-powered Conversational Experience Platform for destinations and experiences, has grown its client base of Destination Marketing Organizations (DMO) with the additions of Travel Nevada, Visit Los Cabos, Visit Jamaica, VIS... |
| 18.06.2024 | Satisfi Labs Acquires Omnichannel Marketing Automation Platform Factoreal | Together they will o**** a new Conversational Experience platform and partner ecosystem to destinations and experiences Satisfi Labs, an AI-powered Conversational Experience Platform for destinations and experiences, has acquired Factoreal,... |
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