| Date | Title | Description |
| 26.03.2026 | RingCentral Spotlights Voice Intelligence as the Foundational Enterprise Layer for Agentic AI | Created by
Carl Williams
Published: Mar 26 2026, 00:45 AM EDT
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| 25.03.2026 | Findem Named to Fast Company's List of the World's Most Innovative Companies of 2026 | For the second consecutive year, Findem joins the ranks of Google, NVIDIA, Walmart and other bold innovators
REDWOOD CITY, Calif., March 25, 2026 /PRNewswire-PRWeb/ -- Findem, the AI platform for talent outcomes, has been named to Fast Comp... |
| 24.03.2026 | Keynodex Files Patent for Personal AI Representative System, Advancing Emerging AI Representative Category | The AI Representative category is emerging as a distinct segment within artificial intelligence, defining a new class of systems designed to represent people and organizations in real-time interactions. Unlike general-purpose AI agents buil... |
| 24.03.2026 | Pulse Partners with Titanium and Approved Contact, to Launch Unified Communication and Payment Platform for Contact Centers | Pulse, Titanium Payments, and Approved Contact have announced a strategic partnership to launch a unified communication and payment platform for contact centers. The joint solution combines voice, SMS, AI automation, and secure payment proc... |
| 20.03.2026 | Findem to Buy Glider AI | Findem, a Redwood City, Calif.-based provider of an AI platform for talent outcomes, is to acquire Glider AI, a Cupertino, California-based provider of a skills validation platform.
The amount of the deal was not disclosed.
Together, the co... |
| 13.03.2026 | Healthcare's Digital Lifeline: AI Battles Financial Strain and Revolutionizes Care | Healthcare confronts a severe financial crisis. Innovative AI, particularly agentic platforms, provides vital solutions. Translucent secured $27M to revolutionize hospital finance, offering real-time insights to combat margin leakage and pr... |
| 11.03.2026 | Findem AI Hiring Platform Now Available in AWS Marketplace | Organizations can purchase and deploy Findem through their AWS accounts, accelerating adoption of AI-powered hiring while simplifying enterprise procurement
REDWOOD CITY, Calif., March 11, 2026 /PRNewswire-PRWeb/ -- Findem, the AI platform ... |
| 11.03.2026 | HIMSS26 Wednesday Wrap-Up: Scaling Agentic AI, Securing the Enterprise, and Fixing Hospital Finance | Wednesday at HIMSS26 brought a necessary, pragmatic reality check to the AI fervor. As the initial hype of massive product launches settles, Day 3 conversations pivoted heavily toward the hard logistics of making these advanced systems actu... |
| 05.03.2026 | Findem Wins 2026 Lighthouse Tech Award for Advancing Practical AI in Hiring | Findem's AI-powered talent platform recognized for turning AI innovation into faster hiring cycles and stronger business results
REDWOOD CITY, Calif., March 5, 2026 /PRNewswire-PRWeb/ -- Findem, the AI platform for talent outcomes, has been... |
| 27.02.2026 | Letter AI Secures $40 Million to Revolutionize Revenue Enablement with AI | Letter AI, a Chicago-based innovator, successfully raised $40 million in Series B funding. Battery Ventures championed the round. This significant capital influx will propel the company's AI-native revenue enablement platform. The platform ... |
| 26.02.2026 | RingCentral: Agentic AI is happening now and it’s adding value
AI agents have arrived
Customer sentiment for AI is high today
AI can remove day-to-day tedium
Execution challenges remain
Voice rises as... | Over the past year there have been plenty of media reports discussing artificial intelligence failures and highlighting the negative aspects of it. I’m of the belief that AI will eventually be infused into every aspect of our lives and chan... |
| 25.02.2026 | Findem Recognized on The Agentic List 2026 for Advancing Agentic AI in Talent | Honor highlights Findem's role in bringing agentic AI to real-world talent and workforce transformation
REDWOOD CITY, Calif., Feb. 25, 2026 /PRNewswire-PRWeb/ -- Findem, the AI platform for talent outcomes, has been named to The Agentic Lis... |
| 24.02.2026 | Letter AI Raises $40M in Series B Funding | Letter AI, a Chicago, IL -based AI-native revenue enablement platform for go-to-market teams, raised $40m in Series B funding.
The round was led by Battery Ventures, with participation from Y Combinator, Lightbank, Northwestern Mutual Futur... |
| 24.02.2026 | Letter AI: $40 Million Series B Raised For AI-Native Revenue Enablement Platform | Letter AI, an AI-native revenue enablement platform for enterprise go-to-market teams, has raised $40 million in a Series B funding round led by Battery Ventures, with participation from Y Combinator, Lightbank, Northwestern Mutual Future V... |
| 23.02.2026 | Beyond technology: How leadership drives contact centre performance | - |
| 20.02.2026 | Beaten-down software stocks RingCentral and Five9 rally as earnings quell some AI concerns | RingCentral and Five9 rallied on the back of strong fourth-quarter results, bucking the recent downtrend in software stocks.
Both customer service software firms said AI has helped their businesses and boosted bookings and revenues.
Fears t... |
| 20.02.2026 | RingCentral taps OpenAI to power live AI voice calls | - |
| 10.02.2026 | CloudEagle.ai Recognized in Gartner® Market Guide for Software Asset Management Tools for SaaS | an AI-powered SaaS Security, Management, and Identity Governance platform, announced its inclusion in the Gartner
Market Guide for Software Asset Management (SAM) Tools for SaaS.
As enterprises increasingly rely on hundreds of SaaS and AI a... |
| 13.01.2026 | Nutshell's AI Agent Marketplace is here to save you time and keep moving deals forward | Nutshell's purpose-built AI agents handle notes, research, outreach, reporting, and more—reducing busywork so sales and marketing teams can work smarter and close deals faster.
ANN ARBOR, Mich., Jan. 13, 2026 /PRNewswire-PRWeb/ -- Nutshell,... |
| 08.01.2026 | VOSS adds AI, security & DEM to workplace platform | - |
| 06.01.2026 | Findem Named a Built In 2026 Best Places to Work Winner | Award underscores Findem's commitment to meaningful work and employee growth
REDWOOD CITY, Calif., Jan. 6, 2026 /PRNewswire-PRWeb/ -- Findem, the AI platform for talent decisions, today announced it has been recognized by Built In as one of... |
| 22.12.2025 | Enterprise Connect 2026 Adds AWS, Zoom, RingCentral to Keynotes | Enterprise Connect, the leading conference and exhibition for enterprise communications and collaboration, today announced new additions to its 2026 keynote lineup, featuring senior leaders from Amazon Web Services, Zoom and RingCentral on ... |
| 17.12.2025 | Findem Wins Gold in Brandon Hall Group's Excellence in Technology Awards | Honor underscores Findem's leadership in talent innovation and its role in shaping how companies build the workforces of tomorrow
REDWOOD CITY, Calif., Dec. 17, 2025 /PRNewswire-PRWeb/ -- Findem, the AI platform for talent decisions, has wo... |
| 03.12.2025 | WestBridge Capital leads $40 mn bet on AI communication platform Yoodli | Homegrown private equity firm WestBridge Capital has led a $40 million (Rs 360 crore) Series B funding round in AI-powered communication platform Yoodli.
Menlo Park-based early-stage investor Neotribe Ventures and Seattle-based venture capi... |
| 03.12.2025 | AI-driven learning platform Yoodli raises $40M in Series B round led by WestBridge Capital | AI-powered learning platform Yoodli has raised $40 million in a Series B round led by WestBridge Capital, with participation from Neotribe and Madrona.
The Seattle-based startup provides an AI-driven platform that offers communication pra... |
| 02.12.2025 | Learning platform Yoodli raises $40 million in round led by WestBridge Capital | Synopsis
Existing backers Neotribe Ventures and Madrona also participated in the funding round. To date, the platform that offers roleplay-based simulations to help users practice real conversations has raised $60 million. The fresh funds w... |
| 12.11.2025 | Findem Ranks No. 4 Fastest-Growing Company in the Bay Area by San Francisco Business Times | 896% revenue growth fuels Findem's rise as one of the most innovative AI companies
REDWOOD CITY, Calif., Nov. 12, 2025 /PRNewswire-PRWeb/ -- Findem, the only AI talent acquisition and management solution powered by 3D data, has been named t... |
| 05.11.2025 | NYSE Content Advisory: Pre-Market Update + BETA Technologies Ends First Day of Trading Higher | NEW YORK, Nov. 5, 2025 /PRNewswire/ -- The New York Stock Exchange (NYSE) provides a daily pre-market update directly from the NYSE Trading Floor. Access today's NYSE Pre-market update for market insights before trading begins.
Ashley Mastr... |
| 04.11.2025 | ARG Delivers Client Advantage Through Strategic Leadership on Technology Provider Advisory Boards | ARG strengthens client advantage through active roles on leading technology provider advisory boards, shaping future innovations and ensuring early access to transformative solutions.
MCLEAN, Va., Nov. 4, 2025 /PRNewswire-PRWeb/ -- ARG, Inc... |
| 03.11.2025 | Zoom Breakout Rooms: 2025 Guide for Hosts, Trainers & IT Teams | Breakout rooms are one of Zoom’s most useful collaboration tools, allowing hosts to divide participants into smaller groups for focused discussions, workshops, or training sessions. For IT professionals, understanding how to configure, laun... |
| 30.10.2025 | Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers | Key takeaways
Intelligent call routing uses customer relationship management (CRM) context, agent state, and AI-driven intent to connect callers to the best agent, reducing transfers and callbacks.
Measurable wins include higher first-conta... |
| 21.10.2025 | Findem Raises $51M in Funding | Findem, a San Francisco, CA-based AI talent acquisition and management solution powered by 3D data, raised $51m in funding.
The raise included a Series C led by SLW, with participation from Wing Ventures, Harmony Capital and Four Rivers Gro... |
| 17.10.2025 | 6 Best Online Fax Services for Fast & Secure Sharing | Key takeaways
Online fax services differ in their strengths: some focus on advanced admin controls, others on AI-enabled workflows, and a few stand out for their affordability.
The best online fax service depends on striking a balance betwe... |
| 16.10.2025 | Top 5 AI Tools for Business IT Leaders to Boost Productivity in 2025 | Artificial intelligence has rapidly become a key element of modern IT strategy. In 2024, organizations began adopting AI to optimize their business functions. As we move into 2025, the main concern for business IT leaders isn’t whether to a... |
| 02.10.2025 | 5 Best Cloud Phone Systems for Businesses in 2025 | As more organizations rely on internet-based communications, cloud phone systems have become the go-to alternative to traditional PBX hardware and on-premise VoIP. By eliminating costly servers and the need for constant upkeep, cloud system... |
| 12.09.2025 | RingCentral to bring AI workforce management tools to RingCX | - |
| 10.09.2025 | Nat (Rajesh) Natarajan Named Chief Operating Officer of G-P | BOSTON, Sept. 10, 2025 /PRNewswire/ -- G-P (Globalization Partners), recognized as the undisputed leader in global employment by industry analysts, today announced its chief product and strategy officer Nat Natarajan has expanded his role a... |
| 08.09.2025 | The Top 5 Nextiva Alternatives for 2025 | When we are talking about unified communication providers, Nextiva is consistently ranked highly on the list. But there are some reasons why you might consider other platforms. For example, while Nextiva stands out for its contact center su... |
| 03.09.2025 | How AI Voice Analytics Enhances Contact Center Performance | Gone are the days when contact center managers or supervisors had to listen in on calls to identify trends and issues. To gain deeper and more actionable insights into agent performance and customer sentiment, contact centers have started l... |
| 21.08.2025 | Checkin.com Group Quarterly Report Q2 2025 | Checkin.com Group Quarterly Report Q2 2025
Thu, Aug 21, 2025 07:30 CET Report this content
Checkin.com Group (STO:CHECK) reports that cost focus strengthens EBITDA while growth remains elusive.
The report in brief:
Q2 2025 (vs Q2 2024):
Net... |
| 13.08.2025 | Findem Named to Inc. 5000 for Second Consecutive Year, Ranking Among America's Fastest-Growing Companies | Findem Named to Inc. 5000
Findem continues to innovate the future of hiring and redefine talent technology
SAN FRANCISCO, Aug. 13, 2025 /PRNewswire-PRWeb/ -- Findem, the only AI talent acquisition and management solution powered by unique 3... |
| 09.08.2025 | RingCentral, NiCE extend partnership to boost enterprise CX | - |
| 06.08.2025 | RingCentral Takes AIR Everywhere | RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced new, industry-leading capabilities for its AI Receptionist™ (AIR), an AI phone agent that handles and routes customer calls, as well as a ... |
| 05.08.2025 | AT&T Expands Office@Hand Business Comms Portfolio with RingCental | RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, and AT&T (NYSE:T) today unveiled new additions to the AT&T Office@Hand portfolio. Introducing Office@Hand Contact Center, powered by RingCX™, RingC... |
| 30.07.2025 | Talent Data Cloud from Findem Now Available on SAP® Store | Automate Sourcing Across All Channels
By integrating with SAP SuccessFactors, Talent Data Cloud from Findem enables talent teams to dramatically speed up hiring and improve candidate quality using AI-driven workflows
SAN FRANCISCO, July 30,... |
| 28.07.2025 | RingCentral vs Zoom: Business Communication Comparison 2025 | Despite the close ratings, Zoom stands out above RingCentral, thanks to its affordable plans and a robust suite of business integrations that cater to diverse needs.
RingCentral vs. Zoom presents a tough comparison, as both providers offer ... |
| 01.07.2025 | RingCentral Announces General Availability of AI Receptionist (AIR) | RingCentral, Inc., a global leader in AI-powered business communications, announced the general availability of its AI Receptionist™ (AIR), an AI phone agent that uses generative AI to automatically answer customer questions and transfer ca... |
| 11.06.2025 | RingCentral debuts customer journey analytics for Australian users | - |
| 11.06.2025 | RingCentral Launches New Customer Journey Analytics at CCW Las Vegas ‘25 | RingCentral, Inc., a global leader in AI-powered business communications, launched new Customer Journey Analytics at CCW Las Vegas ‘25, providing a complete view of the entire customer call journey across both Unified Communications as a Se... |
| 10.06.2025 | Cognigy Shines at CCW Vegas 2025 with Agentic AI and Growth | Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center conference in the world, with a packed line up of hig... |
| 30.05.2025 | CallRail Announces Integration With RingCentral for Small Businesses | CallRail, the lead engagement platform, today announced a new integration with RingCentral, a global leader in AI-powered business communications, that empowers SMBs with enterprise-grade communication intelligence. Leveraging both companie... |
| 27.05.2025 | ASC Earns Frost & Sullivan's 2025 Global Competitive Strategy Leadership Award for Revolutionizing Enterprise Compliance with Cutting-Edge, Omnichannel Recording and AI-Powered Analytics | ASC's groundbreaking Recording Insights solution bridges the compliance gap across communication channels, offering deep business insights and seamless integration for regulated industries.
SAN ANTONIO, Texas, May 27, 2025 /PRNewswire/ -- F... |
| 21.05.2025 | Findem Introduces Next-Gen Talent CRM to Help Talent Teams Go from Reactive to Ready | Findem Talent CRM
New capabilities make it easier for recruiters to build stronger candidate relationships, hire faster and reduce reliance on external sourcing
SAN FRANCISCO, May 21, 2025 /PRNewswire-PRWeb/ -- Findem, the only AI talent ac... |
| 13.05.2025 | 4-Line Phone Systems: Who Needs Them & Why They Still Matter in 2025 | In this age, where most communications occur via the internet, four-line phone systems remain a reliable business phone solution for handling calls simultaneously. They allow up to four separate phone lines within a single device, making th... |
| 08.05.2025 | Checkin.com Group Quarterly Report Q1 2025 | Checkin.com Group Quarterly Report Q1 2025
Thu, May 08, 2025 07:30 CET Report this content
Checkin.com Group (STO:CHECK) reports 10% revenue growth compared to the previous quarter, with continued focus on growth and cost control.
The repor... |
| 29.04.2025 | HCLSoftware BigFix and CloudEagle.ai Partner to Deliver Comprehensive Software Governance | New solution will deliver the highest visibility, deeper savings, and unparalleled control of the Saas stack.
NOIDA, India, April 29, 2025 /PRNewswire/ -- HCLSoftware, a global leader in enterprise software solutions, announced today a part... |
| 24.04.2025 | The Future of Hiring and AI Infrastructure: A New Era in Talent Acquisition and Data Management | In the bustling world of technology, two companies are making waves: Findem and Lenovo. Each is redefining its domain, one in talent acquisition and the other in AI infrastructure. Their innovations are not just incremental changes; they ar... |
| 23.04.2025 | Findem Wins 2025 HR Tech Award for Innovating in Talent Acquisition | Findem Wins HR Tech Award from Lighthouse Research & Advisory
Lighthouse Research & Advisory recognizes Findem's Talent Data Cloud as a breakthrough solution shaping the future of hiring
SAN FRANCISCO, April 23, 2025 /PRNewswire-PRW... |
| 18.03.2025 | Fast Company Names Findem One of World's Most Innovative Companies for 2025 | Fast Company Names Findem One of World’s Most Innovative Companies for 2025
Findem secures No. 3 spot in HR category for its pioneering approach to talent acquisition
SAN FRANCISCO, March 18, 2025 /PRNewswire-PRWeb/ -- Fast Company has reco... |
| 18.03.2025 | RingCentral Highlights AI Momentum and Innovation that Transforms CX | RingCentral, Inc., a global leader in AI-powered trusted business communications, kicked off its showcase at Enterprise Connect 2025 in Orlando, highlighting AI momentum and innovation that transforms customer experiences.
“At RingCentral, ... |
| 05.03.2025 | Wildix Expands Executive Team to Drive AI-Powered UCaaS Innovation and Accelerate Global Growth | Wildix, the only 100% channel-driven provider of AI-powered Unified Communications as a Service (UCaaS), today announced key leadership appointments to fuel its next phase of global expansion and technological innovation.
Also Read: How the... |
| 04.03.2025 | Cox Business Launches New Unified Communications Solutions | RingCentral, Inc., a leading global provider of AI-powered trusted communications, and Cox Business, a leading provider of advanced cloud, managed IT and fiber-based network solutions, announced a new partnership to bring advanced communica... |
| 28.02.2025 | The Rise of Auditoria.AI: Transforming Corporate Finance with Agentic AI | In the bustling tech landscape of Silicon Valley, innovation is the lifeblood of progress. Among the myriad of startups, Auditoria.AI stands out like a lighthouse in a storm. This San Jose-based company has just secured $38 million in Serie... |
| 27.02.2025 | New Study: Diversity and Ineffective Use of Tech Are Top Challenges for Talent Teams in 2025 | Biggest Hiring Challenges
Future of Talent Acquisition Study from Findem and Recruiter.com also shows CRM moving up priority list as low-quality inbound skyrockets
SAN FRANCISCO, Feb. 27, 2025 /PRNewswire-PRWeb/ -- The biggest hiring challe... |
| 25.02.2025 | Auditoria.AI Raises $38M in Series B Funding | Auditoria.AI, a San Jose, CA-based company which specializes in agentic AI for the Office of the Chief Financial Officer (CFO), raised $38M in Series B funding.
The round was led by Innovius Capital with participation from Dell Technologies... |
| 13.02.2025 | Checkin.com Group Year-end report 2024 | Checkin.com Group Year-end report 2024
Thu, Feb 13, 2025 07:30 CET Report this content
Checkin.com Group (STO:CHECK) reports negative growth during Q4, but a turning point around the year-end.
The report in brief:
FY 2024 (vs FY 2023):
Net ... |
| 11.02.2025 | Findem Accelerates into 2025 with Unstoppable Momentum: Record Growth, Deep Innovation and Strategic Success | Findem
Continues to strengthen its impact on talent acquisition with 3X revenue, a growing 10,000+ candidate attribute dataset, vertical expansion and strategic partnerships
SAN FRANCISCO, Feb. 11, 2025 /PRNewswire-PRWeb/ -- Findem, the onl... |
| 05.02.2025 | ElevenLabs: AI Audio Company Raises $180 Million (Series C) At $3.3 Billion Valuation | ElevenLabs announced it has raised $180 million in Series C funding to make speech the new standard for digital interaction. This funding round was co-led by a16z and ICONIQ Growth, with additional new investors NEA, World Innovation Lab (W... |
| 03.02.2025 | ElevenLabs Raises $180M in Series C Funding | ElevenLabs, a Warsaw, Poland, London, UK and NYC-based research company which specializes in text to speech and AI voice generator, raised $180M in Series C funding.
The round was led by a16z and ICONIQ Growth, with additional new investors... |
| 03.02.2025 | RingCentral launches Studio for virtual event enhancement | - |
| 31.01.2025 | The New Frontier of Events and Copyright: Navigating AI's Impact on Business and Creativity | In the rapidly evolving landscape of technology, two significant developments have emerged: the rise of AI-enhanced event platforms and the clarification of copyright laws regarding AI-generated content. These changes are reshaping how busi... |
| 30.01.2025 | RingCentral Events Expands with Studio & AI-Enhanced Experiences | Events platform wins new Fortune 500 customers
Studio enables organizers to effortlessly produce professional and branded event streams that amaze audiences
New AI Clips capability auto-generates highlights from event recordings, saving cus... |
| 30.01.2025 | ElevenLabs triples valuation to $3.3bn, after confirming $180m funding round | An AI startup founded by two Polish entrepreneurs has seen its valuation triple to $3.3bn, after confirming it had raised $180m. ElevenLabs leverages AI to convert text into speech which sounds like it’s being read by human voices.
It says ... |
| 30.01.2025 | Polish ElevenLabs Enters 2025 With Blasting Series C and 25+ Open Positions | Poland ~
Company:
AI voice technology leader ElevenLabs has raised $180 million in a Series C funding round, reinforcing its position as the industry’s foremost innovator in AI-powered voice and audio solutions.
This latest round, co-led by... |
| 22.01.2025 | The Future of Enterprise Communication: Insights from Enterprise Connect 2025 | The landscape of enterprise communication is evolving. The upcoming Enterprise Connect 2025 conference, scheduled for March 17-20 in Orlando, Florida, promises to be a pivotal event for industry leaders and innovators. With keynotes from gi... |
| 22.01.2025 | Navigating the Future of Enterprise Communication: Insights from Enterprise Connect 2025 | The landscape of enterprise communication is evolving. As technology races forward, conferences like Enterprise Connect 2025 become essential waypoints. This year, the event will unfold from March 17-20 at the Gaylord Palms in Orlando, Flor... |
| 21.01.2025 | Enterprise Connect 2025 Announces Keynotes from Microsoft & AWS Leaders | Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), announces keynote presentations from Microsoft and AWS. Over three days of an expo and four days of the conference program... |
| 07.01.2025 | Is a Multi Level Auto Attendant Worth Upgrading For? | If you’ve ever called a company and been greeted by a friendly automated voice offering you a menu of options, you’ve encountered an auto attendant. Without a live agent, this automated system directs you to the right department or person b... |
| 01.01.2025 | The Digital Bridge: How RingCentral and VTiger CRM Transform Business Communication | In today’s fast-paced digital world, communication is the lifeblood of any business. It’s the bridge that connects teams, clients, and ideas. As companies increasingly shift online, the need for robust communication tools has never been mor... |
| 01.01.2025 | VoIP Fax Might Work, But There Are More Reliable Options | While it’s possible to send a fax using Voice over Internet Protocol (VoIP), it’s not a good idea. VoIP fax is not reliable, at all, and there is no IT person in the world who would recommend that you send a fax with VoIP.
Faxing is built o... |
| 31.12.2024 | RingCentral and VTiger Integration | Share
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Virtually every company does at least some of its business online nowadays, and if yours is among them, then you need a communications solution made for the digital age.
The best way to streamline your communic... |
| 20.12.2024 | How to Set Up a Virtual Call Center the Right (& Easy) Way | Setting up a virtual call center is easier and faster than you might think.
A lot of people waste too much time trying to plan every detail to perfection. But the best approach is to jump in and learn by doing.
This guide explains how to se... |
| 20.12.2024 | How to Decide Between a Power Dialer vs Predictive Dialer | When it comes to streamlining the efficiency and effectiveness of your call team, an auto dialer is one of the most impactful tools.
Power dialers and predictive dialers are two of the most common types of dialers used in call centers, but ... |
| 18.12.2024 | The Future of Hiring: Innovations in Candidate Experience and Talent Acquisition | In the fast-paced world of recruitment, the stakes are high. Companies are racing to find the best talent while navigating a sea of applications. The landscape is evolving, and technology is leading the charge. Two recent award-winning solu... |
| 17.12.2024 | Findem Takes Gold in Brandon Hall Group's Excellence in Technology Awards | Findem Wins Gold in Brandon Hall Group's Excellence in Technology Awards
Findem's Talent Data Cloud lauded as an innovative and unique talent acquisition technology
SAN FRANCISCO, Dec. 17, 2024 /PRNewswire-PRWeb/ -- Findem, the only AI tale... |
| 15.12.2024 | Navigating the VoIP Landscape: A Guide to Quality Testing and Speed Assessment | In the digital age, communication is the lifeblood of any organization. Voice over Internet Protocol (VoIP) systems have revolutionized how we connect. But like a ship in turbulent waters, a VoIP system needs a sturdy foundation to sail smo... |
| 13.12.2024 | How to Run a VoIP Speed Test for Free (3 Ways) | A VoIP speed test measures the performance of an internet connection to see if it can handle internet-based communications.
These tests simulate data transmissions of a VoIP call from your network, typically measuring latency, jitter, uploa... |
| 13.12.2024 | How To Run a VoIP Quality Test and Improve Your MOS | A VoIP quality test measures the performance of your network connection. The test simulates a set number of calls on your network and uses key metrics to determine how calls would sound in different situations.
It can help you understand wh... |
| 11.12.2024 | Aragon Research Celebrates the 14th Annual Transform Event | Aragon Research Celebrates 14th Annual Transform Event
Aragon Research today hosted its 14th annual Transform event, a groundbreaking hybrid experience bringing together top executives, technology leaders, and industry analysts.
PALO ALTO, ... |
| 06.12.2024 | Navigating the Call Center Software Landscape: Costs, Features, and Strategies | In the world of customer service, call centers are the backbone. They connect businesses with their customers, solving problems and building relationships. But behind the scenes, the choice of call center software can feel like navigating a... |
| 05.12.2024 | Aragon Research Releases the 2025 Globe™ Report on AI Agent Platforms in the Intelligent Contact Center | Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center (ICC), 2025
The rise of AI Agent Platforms marks a significant shift in the contact center landscape.
PALO ALTO, Calif., Dec. 5, 2024 /PRNewswire-PRWeb/ -- Arag... |
| 05.12.2024 | Highland Council Undergoes Digital Telecoms Cloud Upgrade | The Highland Council, the UK’s largest local authority by area, has seen a major communications transformation thanks to Daisy, part of the Wavenet Group.
The major infrastructure upgrade modernised 5,000 lines across schools, businesses, a... |
| 04.12.2024 | $2B secondary funding gives Veeam $15B valuation on path to IPO
What the funding will enable
Focus on ARR growth — and the enterprise
The importance of data resilience
BaaS is a major growth area
Your... | Veeam Software Group GmbH, the market share leader in data resilience, today announced a new $2 billion investment from several top investment firms.
The Seattle-based company said its valuation now stands at $15 billion, which is about the... |
| 03.12.2024 | How to Write a Call Center Business Plan in 7 Steps | Writing a call center business plan helps you stay organized and forces you to think through your business model, financials, and company structure.
You’ll find boilerplate business plan templates and information just about anywhere. Fit Sm... |
| 03.12.2024 | Freshworks appoints Srinivasan Raghavan as Chief Product Officer | Freshworks has appointed Srinivasan Raghavan as its new Chief Product Officer, a role in which he will lead and scale the company's product strategy and vision.
Srinivasan Raghavan, known as Srini, joins Freshworks with over twenty years of... |
| 02.12.2024 | Call Center Software Pricing: How to Accurately Calculate Cost | Whether you’re getting call center software for the first time or you’re looking to compare prices for alternative options, there are a lot of factors that go into call center software pricing.
This guide covers everything to keep in mind s... |
| 22.11.2024 | Enterprise Connect 2025 Adds Keynote by Google | Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announces Duncan Lennox, VP and GM of Applied AI of Google Cloud will deliver a keynote presentation. Over three day... |
| 20.11.2024 | The Rise of Queue Callbacks: A Game Changer for Customer Service | In the world of customer service, time is money. Customers hate waiting. They’d rather get a root canal than listen to hold music. Enter queue callbacks, a modern solution that’s transforming the way businesses handle customer interactions.... |
| 19.11.2024 | Elevating Customer Experience in Contact Centers: Strategies for Success | In the fast-paced world of customer service, contact centers are the frontline warriors. They battle daily to meet customer expectations and enhance satisfaction. Yet, many centers struggle with inefficiencies and high attrition rates. The ... |
| 19.11.2024 | When Customers Adore Queue Callbacks (+3 Times They Don’t) | A queue callback offers callers the option to request a return call from an agent instead of waiting on hold. This saves customers time and helps you make your call center operations smoother and more efficient.
I love it when companies off... |
