The Leader in Contact Center Automation.
Location: United States, California, San Francisco
Employees: 51-200
Total raised: $112M
Founded date: 2017
Investors 5
| Date | Name | Website |
| - | Atomic Lab... | atomic.vc |
| - | Costanoa V... | costanoa.v... |
| 04.11.2023 | Omega Vent... | omegavp.co... |
| - | Norwest Ve... | nvp.com |
| - | Costanoa V... | costanoavc... |
Funding Rounds 3
| Date | Series | Amount | Investors |
| 27.04.2022 | Series B | $78M | - |
| 11.09.2020 | Series A | $27M | - |
| 24.07.2019 | Seed | $7M | - |
Mentions in press and media 21
| Date | Title | Description |
| 07.04.2026 | Acclaim Unleashes Compliant AI in U.S. Market | Acclaim enters the U.S. market with its voice-first AI platform. It targets highly regulated industries. This includes banking, insurance, and healthcare. The company offers advanced AI agents for customer experience. A $34 million Series A... |
| 01.04.2026 | Acclaim: $34 Million Raised For Voice-First AI Customer Experience Platform U.S. Expansion | Acclaim, an AI-powered customer experience platform built for regulated industries, announced its formal entry into the U.S. market, backed by a previously disclosed $34 million Series A funding round. The company, formerly known as Aiphori... |
| 08.09.2025 | AI shakes up the call center industry, but some tasks are still better left to the humans | By KEN SWEET NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and the notes he had to phy... |
| 08.11.2022 | Startups Should Forget Aspiring To Be Unicorns—Be Camels Instead | Gadi Shamia is the CEO and cofounder of Replicant. |
| 05.09.2022 | Report: Automation in contact centers increases to 95% | Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here. According to a new study by Replicant and Demand Metric, 95% of contact center leaders have either already adopted, are... |
| 30.08.2022 | AI Startup Replicant Is Transforming Customer Service Centers By Making Them More Automated—And More Accessible | Replicant uses AI and ML tech to improve call centers for workers and customers. Google Images |
| 24.08.2022 | Three Ways To Guide Your Business Through A Tumultuous Economy | Gadi Shamia is the CEO and cofounder of Replicant. |
| 14.06.2022 | Proving that contact center tech remains desirable, Invoca raises $83M | Invoca, a platform that uses AI to analyze calls for marketing, sales and customer agent training purposes, today closed an $83 million funding round that values the company at $1.1 billion post-money. Invoca has raised $184 million to date... |
| 27.04.2022 | Replicant Raises $78M in Series B Funding | Replicant, a San Francisco, CA-based Contact Center Automation company, raised $78M in Series B funding. The round was led by Stripes with participation from Salesforce Ventures, IronGrey, Omega Venture Partners, Norwest and Atomic. The com... |
| 26.04.2022 | Call center automation software vendor Replicant raises $78M | Contact centers were never a walk in the park for employees, but they became much harsher work environments during the pandemic. According to one survey, only 10% of contact center agents reach proficiency in fewer than two months. Meanwhil... |
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