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Pypestream

http://pypestream.com/

Last activity: 27.03.2025

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Categories: Artificial IntelligenceAutomationBrandBusinessCenterLifeMessangerPlatformProductService

Founded in 2015, Pypestream created the Customer Engagement Center (CEC), a next-gen conversational AI solution that rapidly transforms any business into a fully automated digital brand. Its core product, the Customer Engagement Center (CEC), is an all-in-one, cloud-based suite of 12 components that rapidly transform any business into a fully automated digital brand. Having developed seven ground-breaking automation patents in channel-based communications, Pypestream has quickly become the leader in the fast-growing enterprise AI space.

With its headquarters in New York, Pypestream is expanding globally and has a customer base of Fortune 500 companies, including Shell, Chase, Procter & Gamble, Google, Sling, and HBO Max. Pypestream is continually innovating customer engagement in several key industries, including Streaming and Wireless, Insurance, Healthcare, Travel, eCommerce, and Financial Services.

Dedicated to ushering companies into the digital era, Pypestream strives to make every customer a customer for life.

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Location: United States, New York

Employees: 51-200

Total raised: $32M

Founded date: 2015

Investors 4

Date	Name	Website
-	SouthWinst...	southwinst...
-	Plug and P...	plugandpla...
-	TomorrowVe...	tomorrowvc...
27.03.2025	Riverside ...	riverside....

Funding Rounds 3

Date	Series	Amount	Investors
13.12.2018	-	$15M	-
28.02.2017	-	$15M	-
07.10.2015	Seed	$2M	-

Mentions in press and media 31

Date	Title	Description
04.03.2021	Pypestream Appoints Bart Swanson and Amitabh Sharma to Board	NEW YORK--(BUSINESS WIRE)--Mar 4, 2021-- Pypestream, a company that automates customer engagement with conversational artificial intelligence (AI), has appointed two new board members: Bart Swanson and Amitabh Sharma. Swanson is a technolog...
04.03.2021	Pypestream ‘Customer Engagement Center’ on AWS Automates All Customer Interactions, Reduces Significant Volume to Call Centers and Escalates to Amazon Connect, Among Others	NEW YORK--(BUSINESS WIRE)--Mar 4, 2021-- Consumers have gone “all-digital” at an accelerated pace. They communicate through text, buy products in apps, and manage their accounts online. Entire industries are transforming how they engage wit...
30.11.2020	How Mark Kelly used conversational AI to help win a Senate seat	Conversational artificial intelligence has rapidly smartened and scaled since chatbots first entered mainstream social media in 2016. The first few iterations of chatbots on Facebook Messenger were simple, enabling restaurant reservations, ...
30.11.2020	How Mark Kelly used conversational AI to help win a Senate seat	Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more. Conversational artificial intelligence has rapidly smartened and scaled since chatbots first entered mainstream social media in 2016. T...
04.09.2020	Brands that hyper-personalize will win the next decade	Evan Kohn Contributor Share on Twitter A digital marketing and customer experience leader, Evan Kohn is chief business officer at Pypestream, where he created PypePro, an AI onboarding methodology used by Fortune 500 firms. More posts by th...
07.08.2020	Conversational analytics are about to change customer experiences forever	Evan Kohn Contributor Share on Twitter A digital marketing and customer experience leader, Evan Kohn is chief business officer at Pypestream, where he created PypePro, an AI onboarding methodology used by Fortune 500 firms. More posts by th...
25.05.2019	AI doesn’t always need to be more human	We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! There’s no shortage of ethical, moral, and even l...
25.05.2019	AI doesn’t always need to be more human	There’s no shortage of ethical, moral, and even legal debates raging right now over artificial intelligence’s mimicry of humanity. As technology advances, companies continue to push the boundaries with virtual assistants and conversational ...
14.04.2019	5 requirements for building a strong data culture	We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today! With virtually all enterprises investing more hea...
14.04.2019	5 requirements for building a strong data culture	With virtually all enterprises investing more heavily in data analytics, big data, and AI projects these days, company executives overwhelmingly report that they are trying to shift their organizations to a data-driven culture. However, onl...
14.12.2018	Daily funding roundup - December 14th, 2018	NuID raised $2.5M; Aiera raised $3.5M; Block Renovations raised $4.5M; Propel raised $12.8M NuID: NuID is a blockchain cyber security and digital identity startup. NuID has raised $2.5 million in seed funding at a $20 million pre-money valu...
14.12.2018	Term Sheet — Friday, December 14	THE RISE OF THE FAMILY OFFICE While no one was looking, family offices have transformed into financial titans. Paid Content You can't secure what you can't see From ExtraHop Family offices control $4 trillion of assets, which is more than h...
13.12.2018	Pypestream raises $15 million for conversational enterprise AI	Conversational artificial intelligence (AI) is all the rage. Case in point? In a recent survey, 15 percent of U.S. adults said they’d used a chatbot to interact with a company this year. Be that as it may, such systems can be difficult to d...
13.12.2018	Pypestream raises $15 million for conversational enterprise AI	Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more. Conversational artificial intelligence (AI) is all the rage. Case in point? In a recent survey, 15 percent of U.S. adults said they’d u...
20.02.2018	Chatbots aren’t dead, but I wish they were	Around two years ago, the term chatbot shot into our vocabulary and onto the agendas of CIOs and CMOs everywhere. The idea that a customer could simply “chat” with a robot anytime, anywhere made so much sense — or did it? Any technology sol...
20.09.2017	Pypestream Secures Additional Capital Through Strategic Investment from W. R. Berkley Corporation	Pypestream, the leading business-to-consumer messaging platform, today announced it has secured significant additional capital through a strategic investment by W. R. Berkley Corporation, a top US Insurance holding company with over 50 oper...
29.08.2017	Top startups shaping the future of chatbots	Many startups are creating bots to be our personal assistants When most people think of chatbots, they likely think of the major platforms and big companies making waves in the space, such as Facebook Messenger, Slack, Line, Amazon and Goog...
27.07.2017	Insurtech Is The Way To Keep The Insurance Sector Relevant – by Matteo Carbone	In the age of the fourth industrial revolution, risks are changing. The advent of technology has made digital assets more valuable than physical ones. In this scenario, the insurance sector has been increasingly left to deal with technologi...
01.03.2017	Pypestream Raises $15M in Funding	Pypestream, a New York, NY-based developer of an enterprise smart messaging app, raised $15M in funding. The round was led by Rick Braddock, former Chairman and CEO of Priceline and former President and COO of Citibank; The Chatterjee Group...
01.03.2017	Term Sheet — Wednesday, March 1	EXITING THE EXIT Good morning, Term Sheet readers. Laura Entis here, filling in for Erin while she’s on vacation. (Please continue to email me any deal listings: laura.entis@fortune.com) Paid Content Securing the enterprise without boundari...
28.02.2017	Pypestream raises $15M for its customer messaging platform	Pypestream is announcing that it has raised $15 million in Series A funding. When the startup launched more than a year ago, founder and CEO Richard Smullen was pitching text messaging as the best way for customers to communicate with busin...
28.02.2017	Pypestream Raises $15M	New York City-based Pypestream, a provider of customer engagement solutions for businesses, has secured $15 million in funding, according to a blog post on its site. The lead investors were Rick Braddock, former chairman and CEO of Pricelin...
06.10.2016	'Chatbot-first' hype hits SA	Discovery Health, Absa and Mercedes Benz SA have all claimed chatbot firsts in their respective industries. Although making some inroads into the South African market, chatbot technology is still in its infancy as a customer communication c...
29.07.2016	Chat startup Pypestream to advise major insurance companies	Messaging platform and chatbot maker Pypestream has established a partnership with the Insurance Thought Leadership Thursday. The company will advise Insurance Thought Leadership members on how mobile messaging and chatbots can make custome...
22.02.2016	Pypestream’s CEO Talks Messaging Between Businesses and Consumers	Share Share on Facebook Share on Twitter LinkedIn Email Reprints It is pretty much a given that more and more people choose messaging apps as their primary means to talk to each other these days. But so far, companies have been sluggish in ...
12.11.2015	Pypestream — мессенджер для общения компаний с клиентами Статьи редакции	Сегодня в «Идеях для бизнеса» — мессенджер Pypestream, который помогает компаниям общаться со своими клиентами и наоборот. Идея мессенджера Pypestream состоит в том, чтобы обеспечить пользователей более удобным каналом коммуникаций с бизнес...
11.11.2015	Pypestream Offers Consumers A New Way To Chat With Businesses	A few weeks ago I wrote about Pypestream, a startup promising to be an alternative to the often frustrating customer service experience. At the time, founder and CEO Richard Smullen was being a little coy about what the company was actually...
04.11.2015	Pypestream Raises $2m in Seed Funding	Pypestream, a NYC-based real-time messaging app for B2C communication, raised $2m in seed funding. Backers included Trevor Harris, international business professor at Columbia University, Scott Henderson, former CFO of The Financial Times, ...
09.10.2015	Pypestream Closes $2M Seed Funding	Pypestream, a NYC-based provider of proprietary technology that securely connects brands with their customers using mobile messaging, closed a $2m seed funding round. Backers included Rick Sirvatis, Pypestream CRO, Trevor Harris, and Scott ...
08.10.2015	Daily funding roundup - October 8, 2015	Oxford Photovoltaics hauled $19M; Hubba secured $11M; Reflektive raised $3.6M Reflektive, a real time employee engagement and performance platform announced on Thursday that it has raised a $3.6 million seed funding round led by Andreessen ...
07.10.2015	Pypestream Raises $2M To Help Businesses Talk To Their Customers	Pypestream, a new startup from AdGenesis/Genesis Media co-founder Richard Smullen, is announcing that it has raised $2 million in seed funding. The round was led by Jonah Goodhart, co-founder of Moat and of early-stage investment firm WGI G...

Pypestream

Investors 4

Funding Rounds 3

Mentions in press and media 31

Reviews 0