parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 500+ brands worldwide, including IKEA, Bose, Puma, Farfetch and Nespresso.
With offices in Munich, London, Paris and New York, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.
It’s all in a day’s work for us:
– Monitoring over three million shipments per day
– Actively managing operations experiences in 153 countries across the globe
– Sending around seven million pro-active, personalized, event-driven emails
– Tracking shipping data from more than 150+ carriers worldwide, including DHL, FedEx & DPD
– Creating over 30 million reasons for people to fall in love with brands each day
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Find out more at parcelLab.com
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 500+ brands worldwide, including IKEA, Bose, Puma, Farfetch and Nespresso.
With offices in Munich, London, Paris and New York, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.
It’s all in a day’s work for us:
– Monitoring over three million shipments per day
– Actively managing operations experiences in 153 countries across the globe
– Sending around seven million pro-active, personalized, event-driven emails
– Tracking shipping data from more than 150+ carriers worldwide, including DHL, FedEx & DPD
– Creating over 30 million reasons for people to fall in love with brands each day
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.
Find out more at parcelLab.com
Location: United States, Massachusetts, Boston
Employees: 51-200
Total raised: $112.26M
Founded date: 2015
Investors 7
Funding Rounds 1
| Date | Series | Amount | Investors |
| 17.05.2021 | Series C | $112.26M | Endeit Cap... |
Mentions in press and media 31
| Date | Title | Description |
| 22.04.2025 | Auf diese Startups setzt Insight in Deutschland | Der New Yorker Venture Capitalist Insight Partners, früher als Insight Venture Partners bekannt, gehört zu den heißesten Adressen in Sachen Risikokapital. Bereits seit 1995 investiert Insight Millionenbeträge in aufstrebende Startups bzw. G... |
| 22.01.2025 | Metapack Announces Agenda for The Delivery Conference 2025 | Metapack®, a leader in ecommerce delivery technology, is set to host The Delivery Conference (TDC) 2025 on 11th February at the Royal Lancaster Hotel in London. This premier event will bring together over 1,000 industry leaders from more th... |
| 13.01.2025 | parcelLab Launches of Copilot and AI Email Editor at NRF 2025 | parcelLab, the leading post-purchase experience platform, today announced the launch of pL Copilot and AI Email Editor at NRF 2025: Retail’s Big Show Convention in New York. These two game-changing capabilities that are designed to transfor... |
| 11.07.2024 | parcelLab Launches Trending Late AI | parcelLab, the premier global provider of post-purchase experience software, today announced the launch of “Trending Late AI,” a groundbreaking new feature powered by artificial intelligence (AI). Trending Late AI provides e-commerce retail... |
| 05.07.2024 | parcelLab named global Leader in 3 categories in G2 Summer 2024 Report | G2, the industry leading software marketplace, trusted by over 90 million users, has named parcelLab as global Leader across three categories, with five badges within – Returns Management, Package Tracking and Shipping – in its Summer 2024 ... |
| 28.06.2024 | SaaS startup Rocketlane raised $24 M from 8VC, Matrix and Nexus | In its Series B funding round, which was co-led by 8VC, Matrix Partners India, and Nexus Venture Partners, SaaS startup Rocketlane has raised $24 million. In January 2022, Rocketlane secured a $18 million Series A round, and in June 2021, t... |
| 26.06.2024 | Rocketlane Soars to New Heights with $24M Series B Funding Round | Rocketlane, a dynamic B2B SaaS platform, has recently announced a significant milestone in its journey towards innovation and growth. The company has successfully raised $24 million in its Series B funding round, with prominent investors su... |
| 26.06.2024 | Rocketlane Raises $24 Mn in Funding Round Co-Led by 8VC, Nexus Venture | Rocketlane, a SaaS based startup has secured $24 million in its Series B funding round co-led by 8VC, Matrix Partners India and Nexus Venture Partners. Back in January 2022, Rocketlane raised up $18 million in Series A round while the firm ... |
| 25.06.2024 | SaaS startup Rocketlane raises $24 Mn led by 8VC, Matrix and Nexus | SaaS startup Rocketlane has raised $24 million in its Series B funding round co-led by 8VC, Matrix Partners India and Nexus Venture Partners. Back in January 2022, Rocketlane scooped up $18 million in Series A round while the firm snagged a... |
| 16.04.2024 | NOQX secures major investors | NOQX secures major investors Tue, Apr 16, 2024 13:15 CET Report this content The SaaS company NOQX was founded in May 2023 by Sophie Hedestad, Robert Zetterqvist, and Matilda Lundsten. In a short time, NOQX has become one of the leading Saa... |
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