Omnichat (Easychat) is an Omnichannel chat commerce platform for retail and ecommerce to, increase their sales and achieve higher conversion.
It integrates all famous chat channel including, Facebook Messenger, WhatsApp Business, Instagram Direct, LINE, Wechat and webchat etc.
Convert all visitors to customers through Chat
It integrates all famous chat channel including, Facebook Messenger, WhatsApp Business, Instagram Direct, LINE, Wechat and webchat etc.
Convert all visitors to customers through Chat
Location: Hong Kong
Employees: 11-50
Phone: +886 2 7751 8060
Total raised: $1.8M
Founded date: 2017
Investors 3
| Date | Name | Website |
| 10.03.2022 | Aria Group | ariagp.io |
| 10.03.2024 | Cornerston... | cornerston... |
| - | AppWorks | appworks.t... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 27.04.2022 | Series A | $1.8M | - |
Mentions in press and media 15
| Date | Title | Description |
| 20.01.2026 | Meta, Maxim's Group, MEDILASE, and Omnichat Showcased Strategic Use of WhatsApp for Social CRM and Conversational AI | Leveraging Meta's technologies, WhatsApp is transformed into a pivotal business tool that engages customers across their entire lifecycle, converting initial interest into qualified leads and direct purchases while maximising ROI. Enabling ... |
| 01.12.2025 | Meta, L'OCCITANE, and Omnichat Redefine Loyalty Experiences on WhatsApp | SINGAPORE, Dec. 1, 2025 /PRNewswire/ -- Omnichat, a leading omnichannel AI platform, recently hosted the third edition of the Commerce Leadership Forum at Meta Singapore's office. This event brought together senior leaders from across the r... |
| 26.09.2025 | Meta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat | KUALA LUMPUR, Malaysia, Sept. 26, 2025 /PRNewswire/ -- Omnichat, a leading omnichannel AI customer experience platform, recently hosted its Commerce Leadership Forum 2025 Series at the Meta Singapore and Meta Malaysia offices. The forums ga... |
| 25.09.2025 | Meta, Volvo and Writers at Work Lead the Conversation on WhatsApp with Omnichat | SINGAPORE, Sept. 25, 2025 /PRNewswire/ -- Omnichat, a leading omnichannel AI customer experience platform, recently held its Commerce Leadership Forum 2025 Series consecutively at the Meta Singapore and Meta Malaysia offices. Attendees bene... |
| 31.03.2025 | The Future of Customer Engagement: WhatsApp and AI Strategies Unleashed | In the bustling marketplace of Hong Kong, a revolution is brewing. Businesses are harnessing the power of WhatsApp and conversational AI to reshape customer engagement. The recent conference hosted by Omnichat showcased how brands like Bauh... |
| 26.03.2025 | Meta, Bauhaus, Lukfook Jewellery and SMCP unveiled WhatsApp and conversational AI strategies with Omnichat | Utilise WhatsApp as a strategic business channel to create personalised, real-time customer journeys, leveraging different message categories and automation supported by Meta to enhance brand presence and drive measurable business results H... |
| 26.11.2024 | Meta, Watsons Hong Kong, Hong Kong Life and OPTICAL 88 unlocked WhatsApp potential with Omnichat | Create end-to-end customer journeys using WhatsApp Flows and ads that click to WhatsApp with Meta to accelerate business growth Redefine customer engagement with Omnichat's WhatsApp membership system and enhance campaign tracking and optimi... |
| 24.10.2024 | Meta, Omnichat, and KINTO: A Winning Partnership for WhatsApp Commerce | SINGAPORE, Oct. 24, 2024 /PRNewswire/ -- Omnichat, a leading chat commerce platform, recently hosted an informative Leadership Forum titled "Chat to Checkout: Boosting Sales & Loyalty with WhatsApp." Industry leaders from Meta... |
| 13.06.2024 | Meta, DCH Motors and Vita Green delve into WhatsApp marketing with Omnichat | Omnichat introduced the data-driven Social CDP to establish an integrated WhatsApp marketing cycle, encompassing the collection of customer social data, the design of automated customer journeys, and the delivery of personalised messages El... |
| 07.12.2023 | Revolutionizing Conversational Commerce with AI: Meta, Miramar Group, and Swire Resources Harness the Potential of WhatsApp Marketing with Omnichat | Omnichat introduced the Customer 360 with AI-powered Social CDP, from collecting customer data at various social media channels, designing automated customer journeys, to delivering personalised messages for different personas Design, build... |
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