Odigo helps large organizations connect with individuals through world-class, cloud-based contact center solutions. Its cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for its customers and a satisfying, engaging experience for service agents. Odigo serves more than 400,000 agents and has more than 200 clients around the world.
Location: France, Ile-de-France, Issy-les-Moulineaux
Employees: 501-1000
Founded date: 1986
Investors 2
| Date | Name | Website |
| - | Altamir | altamir.fr |
| 13.04.2024 | Geneo Capi... | geneocapit... |
Mentions in press and media 11
| Date | Title | Description |
| 16.12.2025 | Odigo acquisition boosts ALE Connect hybrid CCaaS push | - |
| 16.07.2025 | Odigo Essential Launches in the UK | Amidst the noise and claims of CX revolutions, Odigo paused to ask a different question: “In the race to be more advanced, who’s making sure everyone can still afford the basics?” The Need for an Alternative In a market where every release ... |
| 14.04.2025 | Odigo Expands UK Market Reach with Reinvigorated Partner Programme | With an ever-expanding set of AI Orchestrator features and a fast-to-deploy offer for mid-sized contact centres, Odigo has announced the strategic refresh of its UK Partner Programme improving access to high-performing CX solutions in a fas... |
| 10.06.2024 | Do Consumers Actually Want AI in Customer Service? | Less than one third (30%) of consumers believe AI will have an overall positive impact on customer service. In fact, 44% believe AI might negatively impact the customer experience through a lack of human interaction – according to the lates... |
| 09.02.2023 | Benefits of Contact Centre as a Service (CCaaS) Platforms For Large Businesses | 0 shares Share Tweet Pin LinkedIn Contact Centre as a Service (CCaaS) is a relatively new and fast-rising digital solution for large businesses. It is an upgrade to the traditional call centre technology that companies have been using ... |
| 26.11.2021 | Startup Guide to Boosting Customer Experience Using Tech | 0 shares Share Tweet Pin LinkedIn Customer experience (CX) is currently in the middle of a tech boom. Changing customer trends drive the rise in modernizing ways to deliver what most customers want: a more personalised service. One exp... |
| 28.06.2021 | Startup Guide To Boosting Customer Experience Using Tech | 0 shares Share Tweet Pin LinkedIn Customers are the lifeblood of any business. Without them, a startup wouldn’t exist long enough to find success or become profitable. But how do you keep your company’s customers happy and returning fo... |
| 14.10.2000 | Odigo 3.0 Alpha Testing Begins | The Odigo Team sent word that today marks the beginning of the testing sequence for version 3.0 of their popular instant messaging software Odigo. Odigo is known for its interoperability with Yahoo and ICQ, as well as its continuous battle ... |
| 22.06.2000 | Odigo Messenger Interoperable with Yahoo | Odigo, Inc., announced today that their popular instant message program, dubbed Odigo Messenger, is now interoperable with Yahoo Messenger. Currently, Odigo supports more messenging services than any other program. These include Yahoo, ICQ ... |
| 01.06.2000 | Odigo - The Next Step in IM | The popular instant messaging program Odigo is back with a force. The newest version, released early today, features integration with AOL Instant Messenger, ICQ, and new voice chat capabilities. The development team has added visibility opt... |
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