Natterbox is an expert voice solution that's embedded and managed inside Salesforce. We help Salesforce-first companies to personalize their caller journeys for improved customer experience and boost productivity for their sales and service teams.
Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.
Natterbox enables you to create and manage your entire business phone system and contact center globally, inside the world’s #1 CRM. With key CTI and contact center features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging, speech analytics and dialer.
Location: United Kingdom, England, London
Employees: 51-200
Total raised: $9.37M
Founded date: 2010
Investors 1
| Date | Name | Website |
| 12.05.2021 | Octopus Ve... | octopusven... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 16.04.2020 | - | $9.37M | - |
Mentions in press and media 11
| Date | Title | Description |
| 11.07.2025 | Natterbox Launches AI Tools Handling 70% of Customer Support Cases | Natterbox, the AI-powered contact center provider, today launches AI Assistants and AI Agents – part of its dynamic AI workforce fully integrated into the world’s #1 CRM, designed to cut call queues, reduce costs, and free up human agents t... |
| 13.11.2024 | Natterbox and Razorpay: Pioneering Change in Customer Experience and Startup Ecosystems | In the fast-paced world of technology, innovation is the lifeblood of progress. Two companies, Natterbox and Razorpay, are leading the charge in their respective fields. Natterbox is reshaping customer service with its AI Assist, while Razo... |
| 13.11.2024 | Natterbox Expands AI Product Suite with AI Assist | Natterbox, a global leader in cloud contact center solutions, is proud to announce the launch of AI Assist, the latest addition to the Natterbox AI Suite. Building upon the success of Natterbox’s recent, AI Call Coaching product, AI Assist ... |
| 18.09.2024 | Natterbox announced the launch of Launches AI Call Coaching | Natterbox, a global leader in cloud contact center solutions, announces the launch of its innovative AI Call Coaching platform. Leveraging Generative AI technology, the platform turns every call into a coaching opportunity by delivering aut... |
| 11.06.2024 | ScreenMeet Partners with Natterbox to Launch Natterbox Remote Assist, a Visual Support Tool for Contact Centers | ScreenMeet Partners with Natterbox to launch Natterbox Remote Assist Powered by ScreenMeet Two global leaders in contact center support solutions team up to deliver "Remote Assist Powered by ScreenMeet" and transform mobile and sc... |
| 22.06.2021 | Daily AI Roundup: The 5 Coolest Things on Earth Today | AI Daily Roundup starts today! We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence, Machine Learning, Robotic Process Automation, Fintech, and human-system... |
| 21.06.2021 | Natterbox Announces Its Latest Integration for Service Cloud Voice on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace | Natterbox integrates any phone system and Microsoft Teams to Service Cloud Voice Natterbox has announced its latest integration with Salesforce’s Service Cloud Voice product. Service Cloud Voice brings together phone, digital channels and C... |
| 18.04.2020 | Daily funding roundup - April 17th, 2020 | Gembah raised $3.3M; Learn In secured $3.5M; Everee picks up $10M; RDMD landed $14M Gembah: Gembah is a product development platform. Gembah has raised $3.3 million in seed funding led by Silverton Partners, with participation from ATX Vent... |
| 16.04.2020 | Natterbox Raises £7.5m in Growth Equity Funding | Natterbox, a London, UK-based provider of global voice cloud services, raised £7.5m in growth equity funding. Octopus Investments provided the funding. The company intends to use the funds to continue global expansion, strengthen its sales ... |
| 16.04.2020 | London’s Natterbox snags £7.5 million to expand cloud-based telephony software for customer service teams | Natterbox, a London-based provider of voice cloud services, has secured £7.5 million in growth equity funding from Octopus Investments, an existing investor from 2018. The telephony software is a phone system that operates within Salesforce... |
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