| Date | Title | Description |
| 09.09.2025 | Saltfish emerges from stealth with $730K in initial funding | Stockholm-based Saltfish, a startup building the video engagement layer for websites and software products, has raised $730,000 in its first round. Its technology enables companies to embed personalised, interactive video experiences into t... |
| 08.07.2024 | Can I succeed in 2024 as a non-AI startup? | AI is no longer the stuff of science fiction. In recent years, we’ve seen everything from AI-generated art that ranges from mesmerising to downright bizarre, to AI attempting stand-up comedy (with, let’s be honest, mixed results), to AI com... |
| 28.05.2024 | Esgrid secures €500K Pre-Seed funding for value chain sustainability tools | Today Tallinn-based startup Esgrid announced that it has secured €500,000 Pre-Seed funding to build accessible value chain sustainability management tools, noting enterprise and financial sector clients among its customer base.
Founded in 2... |
| 14.03.2024 | Zendesk to acquire Berlin's Ultimate for AI customer support | This week, US company Zendesk announced its plans to hire Berlin service automation company Ultimate to deliver a complete AI offering to help brands transform customer experience (CX) into a competitive advantage. With Ultimate, Zendesk wi... |
| 19.02.2024 | Weekly AiThority Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is your AI Weekly Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-... |
| 13.02.2024 | Zendesk Completes Acquisition of Klaus | CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent customer experiences
Zendesk announced it completed its acquisition of Klaus, the industr... |
| 13.02.2024 | AI-powered Estonian QA startup Klaus acquired by Zendesk | Klaus – an Estonian-born startup which emerged in 2019 to aid customer services agents – has been acquired by global customer services platform Zendesk for an undisclosed amount.
Last year Zendesk also acquired Tymeshift, a workforce manage... |
| 11.01.2024 | Deals in brief: FlyOro secure pre-Series A funding, OKX Ventures backs Polyhedra Network, multiple China and India deals, and more | FlyOro secures USD 1.6 million in pre-Series A round
The Singapore-based sustainable aviation fuel (SAF) startup has secured USD 1.6 million following the completion of its pre-Series A funding round. The round was led by Audacy Ventures an... |
| 10.01.2024 | Deals in brief: Vietnam’s Be Group secures VND 739.5 billion, Zendesk acquires Klaus, multiple China and India deals, and more | Vietnam’s Be Group secures VND 739.5 billion
Be Group, the Vietnamese company behind local ride-hailing app Be, has secured VND 739.5 billion (USD 30.3 million) in funding from VPBank Securities, a unit of the Vietnam Prosperity Joint Stock... |
| 10.01.2024 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates | This is our AI Daily Roundup. We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-sy... |
| 09.01.2024 | Zendesk acquires Tallinn-based quality management platform Klaus | Tallinn-based quality management platform Klaus has been acquired by customer service industry stalwart Zendesk. The move further bolsters Zendesk’s commitment to delivering a comprehensive AI-powered workforce engagement management (WEM) s... |
| 09.01.2024 | Zendesk Signs Definitive Agreement To Acquire Klaus | Acquisition deepens company’s commitment to leading the future of AI-powered customer experience (CX) with new and transformative quality management capabilities
Zendesk announced it has signed a definitive agreement to acquire Klaus, the i... |
| 09.01.2024 | American-Danish Zendesk acquires Estonian AI startup Klaus | American-Danish Zendesk acquires Estonian AI startup Klaus
09 January, 2024, 12:50
Mariia Denysiuk --> --> --> -->--> --> --> --> --> --> --> --> -->
Zendesk has announced the acquisition of Klaus, ... |
| 03.10.2022 | Klaus Raises €12M in Series A Funding | Klaus, a Tallinn, Estonia-based provider of an AI-powered customer service platform, raised €12M in Series A funding.
The round was led by Acton Capital with participation from Icebreaker, Creandum, and Global Founders Capital.
The company ... |
| 30.09.2022 | Estonian AI startup Klaus raises ＄12M in Series A | Estonian AI startup Klaus raises ＄12M in Series A
30 September, 2022, 13:28
Rostyslav Sobachynskyi --> --> --> -->--> --> --> --> --> --> --> --> -->
The Tallinn-based AI-powered platform Klaus has ... |
| 30.09.2022 | Estonia-based Klaus raises €12 million to improve customer service platform | Helping businesses to boost engagement with customers, Estonia-based AI-powered customer service platform Klaus has raised €12 million in funding. The Series A round was led by Acton Capital and backed by previous investors Icebreaker, Crea... |
| 29.09.2022 | Tallin-based Klaus raises €12 million to scale its AI-based customer support platform | - |
| 29.09.2022 | Klaus Raises €12 Million Series A To Scale AI Platform, Transforming Customer Support | SaaS startup is already helping thousands of customer service agents at hundreds of enterprises to improve contact center quality and consistency; AI-automated analysis of 100% of interactions leads to focused insights and broad overview
Kl... |
| 29.09.2022 | Klaus secures fresh capital to automatically categorize and score customer interactions | Martin Kõiva was at Pipedrive, leading the company’s customer support organization, when he says he came to the realization that the best way to prevent bad customer interactions is to analyze previous ones, give agents regular check-ins an... |
| 24.09.2020 | Estonian SaaS startup Klaus raises $5.4 million to help increase the quality of customer support | Estonian-founded SaaS startup Klaus has secured $5.4 million in funding to boost the development of its platform, which helps large support teams improve conversations with customers by speeding up and simplifying the internal feedback proc... |
| 24.09.2020 | Estonia-based tech startup Klaus raises $5.4M in funding to help large support teams improve conversations with customers | Customers are the lifeblood of any business and as such, they are essential to business growth. Successful businesses thrive based on how they treat their customers. In the same vein, conversations are the strongest tool you have to build r... |
| 03.07.2019 | Estonian startup Klaus raises €1.7 million from Creandum for its customer support platform | Tallinn-based startup Klaus is a conversation review and QA platform for customer support teams, improving customer service quality by making internal feedback easy and systematic. Founded in 2018, Klaus has raised €1.7 million from Creandu... |
| 03.07.2019 | Klaus, the ‘conversation review’ tool for support teams, picks up $1.9M seed | “No bad conversations between companies and their customers is what we’re shooting for,” Kair Käsper tells me. He’s the head of Growth of a relatively new startup called Klaus, which he founded together with old high school friend Martin Kõ... |
| - | Tech investor Klaus Hommels launches $332 million SPAC in Europe | Hommels, the founder of venture capital firm Lakestar, is looking to fetch up to 275 million euros ($332 million) in the transaction.
Hommels’ SPAC is expected to list in Frankfurt on Monday under the ticker LRSW.
Despite a banner year for ... |
| - | Klaus | Description
Built by support folks, for support folks, Klaus provides companies of all sizes a quick way of getting started with a quality assurance program by connecting to popular help desk software. It allows companies to easily filter o... |
| - | Klaus | “Hypergrowth companies use Klaus to run an effective customer service QA process, coach agents, and boost retention.” |
