| Date | Title | Description |
| 11.03.2026 | Community-Led Growth Technology: Online Community Platforms, Member Engagement Analytics, and Brand Advocacy Ecosystems | Share
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Community-led growth has emerged as a transformative go-to-market strategy that leverages engaged user communities to drive product adoption, customer retention, and organic revenue expansion. Unlike traditiona... |
| 10.03.2026 | Customer Retention Technology: Platforms, Strategies and the Economics of Loyalty | Share
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A subscription fitness app notices that members who complete fewer than three workouts in their first two weeks have an 82 percent probability of cancelling before the third month. Armed with that insight from ... |
| 13.01.2026 | No Regrets: Why This CEO Still Stands by Cutting 80% of His Workforce | Image: IgniteTech
IgniteTech CEO Eric Vaughan axed 80% of his staff in 2023, a move he attributes to the rise of artificial intelligence. The news grabbed headlines, sending chills across the tech industry.
Two years later, Vaughan said he’... |
| 10.07.2025 | IgniteTech Launches Next Phase for Khoros | IgniteTech, the AI-first enterprise software company, today announced a series of strategic investments and customer-focused initiatives to advance the Khoros platform. The announcement marks the next phase of growth following IgniteTech’s ... |
| 10.07.2025 | IgniteTech Launches Next Phase for Khoros, Centered on AI and Customer Leadership | Company accelerates AI roadmap, brings in community experts, and reinforces commitment to customers following Khoros acquisition
IgniteTech, the AI-first enterprise software company, today announced a series of strategic investments and cus... |
| 03.06.2025 | Harmonizing the Enterprise: Shreyash Taywade's Innovations in Data Integration | Created by Carl Williams
Updated: Jun 03 2025, 05:38 AM EDT
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| 29.05.2025 | The Rise of Innovation: Bespoken Spirits and IgniteTech Lead the Charge | In the heart of America, innovation is brewing. Two companies, Bespoken Spirits and IgniteTech, are redefining their industries. They are not just riding the wave; they are creating it. Each has recently made headlines, showcasing the power... |
| 27.05.2025 | Bespoken Spirits Raises $11M in Series C Funding Round | Bespoken Spirits, a Lexington, Ky.-based innovator in sustainable, precision-aged spirits, raised over $11m in Series-C funding round.
Backers included more than 100 individual investors.
The company intends to use the funds to accelerate i... |
| 27.05.2025 | IgniteTech Acquires Khoros | IgniteTech, an Austin, TX-based AI-first enterprise software company, acquired Khoros, an Austin, TX-based provider of a digital-first customer engagement platform.
The amount of the deal was not disclosed.
With the acquisition, IgniteTech ... |
| 19.03.2025 | 6 Ways to Turn Your Audience into Loyal Buyers with Community Commerce Embracing community-driven strategies can create lasting relationships that help your brand grow. | In the world of online shopping, customer reviews have become major purchase drivers. The hashtag #TikTokMadeMeBuyIt – where users share purchases influenced by TikTok reviews – is a prime example of this trend. Last year alone, consumers s... |
| 05.12.2024 | Aragon Research Releases the 2025 Globe™ Report on AI Agent Platforms in the Intelligent Contact Center | Aragon Research Globe™ for AI Agent Platforms in the Intelligent Contact Center (ICC), 2025
The rise of AI Agent Platforms marks a significant shift in the contact center landscape.
PALO ALTO, Calif., Dec. 5, 2024 /PRNewswire-PRWeb/ -- Arag... |
| 12.10.2023 | Шаблон восприятия: как донести до клиента, что его ожидания не всегда соответствуют реальности | Не отмахивайтесь от недовольных клиентов
Распространение соцсетей, блогов, различных интернет-ресурсов и медиа — палка о двух концах и для клиентов, и для бизнеса. С одной стороны, у клиента возникает больше «хотелок» — значит, появляется б... |
| 10.05.2023 | Как использовать ChatGPT для продвижения вашего мобильного приложения. 10 практических советов- подсказок ASO-менеджерам... | Интерфейс платформы Keyapp
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| 06.04.2023 | Как построить техническую поддержку в компании: от API до оператора | Привет, Хабр! Меня зовут Станислав Романов, я руковожу всем техническим контентом коммуникационной платформы МТС Exolve. О том, что такое МТС Exolve, вы можете узнать из этого материала. А в этой статье я расскажу о том, как грамотно органи... |
| 06.04.2023 | Three Traits That Make An Effective Leader | Founder and CEO of Packed with Purpose, where business gifts foster meaningful relationships and create deep social impact. |
| 11.11.2022 | Jetson Launches Amazon Connect into Its Khoros Agent Desktop to Realize Omnichannel Customer Service Vision | Khoros, a global leader in digital-first customer engagement software, announced an expanded partnership with Jetson, a leading innovator in e-mobility products, including electric bikes, electric scooters, and hoverboards. With today’s agr... |
| 27.10.2022 | Talkwalker and Khoros Release Social Media Trends 2023 Report | Talkwalker, a leading consumer intelligence and deep listening company, and Khoros, an award-winning leader in digital-first customer engagement software and services, today released their annual Social Media Trends 2023 Report. The report ... |
| 20.10.2022 | Khoros and SearchUnify Partner to Strengthen Online Community Experiences with Federated Search and New AI-powered Capabilities | The partnership makes it easier for community members to find information across multiple content repositories for a more effective, self-service, online community platform
Khoros, a global leader in digital-first customer engagement softwa... |
| 14.10.2022 | Thinking Outside The Box: The Fight For Providing Excellent Customer Service | Founder and CEO of Remote Team Solutions. International entrepreneur with a demonstrated history of success in different industries. |
| 26.07.2022 | Why Airlines Are Struggling In The Era Of Digital Retail, And How They Can Get Back On Top | Executive and managing director at DRCT, the leading technology provider for airlines and travel companies. Expert in airline retail. |
| 18.01.2022 | Meltwater N : Best Social Media Management Tools 2022 | If content is king, then social media is queen. Social media posts and content marketing go hand in hand, a dynamic duo where each supports the other's initiatives. To drive your social media and content marketing strategy, the right social... |
| 07.12.2021 | Strengthened Ties: Khoros and TP for Diversity, Equity, and Inclusion | The road to a diverse, equal, and inclusive world is shorter with a little help from our partner, Khoros.
At Teleperformance, we believe that diversity, equity, and inclusion (DEI) can be sources of strength and progress. Meanwhile, at Khor... |
| 24.09.2021 | Rice University rises with massive $100M gift for innovative new student center | Rice University's Owls are soaring of late, with the school just being named the top in Texas and No. 7 in the U.S. Now, the institution known as the "Ivy League of the South" is the recipient of a mammoth gift aimed at a game-cha... |
| 24.09.2021 | City launches public dashboard for tracking COVID-19 in Houston's wastewater | In 2020, a group of researchers began testing Houston's wastewater to collect data to help identify trends at the community level. Now, the team's work has been rounded up to use as an online resource.
The Houston Health Department and Rice... |
| 31.08.2021 | Khoros Deepens Its Infosec Leadership With Two Senior Appointments | Company Hires Jason Perlewitz as VP of Technical Operations and Tony Cetera as Senior Director of Information Security
Khoros, an award-winning leader in digital-first customer engagement software and services, announced that it has named J... |
| 22.06.2021 | 3 Houston innovators make Forbes list of up-and-coming entrepreneurs | Three Houston entrepreneurs are basking in the national spotlight.
The trio — Vernee Hines, Carolyn Rodz, and Siddhartha Sachdeva — were just named to Forbes' Next 1000 list of the country's up-and-coming entrepreneurs. They're among the 25... |
| 22.06.2021 | 2 Houston research projects unveil groundbreaking solar and battery technologies | Research, perhaps now more than ever, is crucial to expanding and growing innovation in Houston — and it's happening across the city right under our noses.
In InnovationMap's latest roundup of research news, two Houston institutions are wor... |
| 18.06.2021 | 5 most popular innovation stories in Houston this week | Editor's note: Another week has come and gone, and it's time to round up the top headlines from the past few days. Trending Houston tech and startup news on InnovationMap included innovators to know, a new autonomous delivery pilot, an Euro... |
| 18.06.2021 | Houston shopping center opts for buzzy new environmental project | Bees are glorious creatures, tasked with pollination and the no-big-deal duty of balancing our planet's ecosystem and keeping the circle of life moving. Oh, and the honey!
No surprise, then, that beekeeping is all the buzz. With that in min... |
| 16.06.2021 | New Houston startup development program to help launch corporate volunteer software | Brooke Waupsh wanted to change the way people volunteered and help increase access to volunteers for nonprofits. So, she launched Swoovy, a dating app that connected singles who wanted to do some good on their first dates. Now, the Austin-b... |
| 16.06.2021 | Houston researchers snag government funds for net-zero emissions projects | Rice University and the University of Houston were two of four national institutions to receive sizable grants from the Department of Energy last month to go toward the research and development of projects that will improve CO2 storage to h... |
| 16.06.2021 | Splashy European pool-sharing app dives into Houston just in time for summer | Scorching temps. Baking cars. ERCOT begging locals to set their thermostats to 78 (say what?). Why, it's almost like it's summer in Houston or something.
After a long sweat, nothing cools off like a long swim in a sparkling pool. To that en... |
| 14.06.2021 | Houston small biz tech platform raises $21M series B | A tech company focused on supporting and growing startups and small businesses has reached its own next big growth milestone this week.
Machine learning-enabled small business support company Hello Alice, founded in Houston with a large pre... |
| 14.06.2021 | Nearly half of Houston workers complain of serious burnout, says new report | Local workers who're especially dreading that commute or cracking open the laptop in the morning aren't alone. A new study reveals that nearly half of Houston laborers are more burned out on the job.
Some 49 percent of Bayou City residents ... |
| 14.06.2021 | 3 Houston innovators to know this week | Editor's note: In this week's roundup of Houston innovators to know, I'm introducing you to two local innovators, as well as one honorary Houstonian, across industries — energy, manufacturing, and more — recently making headlines in Houston... |
| 03.06.2021 | Boomtown Launches CXMEngine for End-to-End Customer Experience Management | Boomtown By leveraging CXMEngine, enterprises can improve customer retention and lift customer satisfaction. Boomtown’s CXMEngine helps enterprises execute excellent customer experiences so that businesses can retain their customers for a l... |
| 12.05.2021 | 3 Houston startups announce strategic appointments across energy and tech | Three Houston startups have new hires they're excited about.
From new board members to c-level execs, here's who's moving and shaking in Houston innovation.
GoExpedi names senior vice president of sales
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| 12.05.2021 | This Houston school makes the grade as one of the nation’s best private colleges for the value | As bastion of higher learning and innovation, Rice University has racked up no shortage of accolades and appearances on "best-of" lists.
Now, a new report casts Houston's "Ivy League of the South" as a top academic insti... |
| 12.05.2021 | New Houston accelerator leader dives into first cohort | Everything's bigger in Texas, but Kate Evinger is focused on zeroing in on a small group of startups to help them in a Texas-sized way.
As director of gBETA Houston, Evinger says the program, which expanded to Houston in 2019, is geared tow... |
| 11.05.2021 | Energy company with U.S. HQ in Houston acquires local business | A renewable energy retailer based in the United Kingdom is once again expanding its presence in Texas with another strategic acquisition.
Octopus Energy US, which is based in Houston, announced that it has signed an agreement to acquire Hou... |
| 11.05.2021 | Health care in a post-pandemic world: Telehealth is here to stay, but so are in-person visits | As medical practitioners were faced with the abrupt arrival of the pandemic, they had to immediately adapt to new technologies and switch to telehealth – fundamentally changing the way healthcare is delivered. During the first few months of... |
| 29.01.2021 | Khoros to acquire Flow.ai to grow its AI potential | Khoros to acquire Flow.ai to grow its AI potential
Khoros, a provider of digital-first customer engagement software, is acquiring Flow.ai, an innovative conversational AI platform for designing and managing chatbots.
“We built Flow.ai with ... |
| 04.01.2021 | Khoros Closes Growth Investment; Acquires Topbox | Khoros, an Austin, Texas-based provider of digital-first customer engagement software, closed on an additional equity investment and acquired enterprise customer experience (CX) analytics software maker Topbox.
Vista Equity Partners made th... |
| 18.12.2020 | Top Sales Tools for Virtual Selling | We are in unprecedented times in business because of COVID-19 — and extraordinary times call for extraordinary measures. All of the world’s problems, at present, have forced the tech industry to rapidly pivot to develop products and service... |
| 06.12.2020 | Don’t Blame The Bot, Blame The Brand | Chatbots are getting better, but the brands that misuse them are still giving them a bad name.getty |
| 27.09.2020 | 4 Ways You Can Showcase Empathy With Your Customers | Customers are needy—especially in times of need. The old rulebook for engaging with audiences has been torn to shreds, and companies the world over are brainstorming new ways to show customers how much they care. |
| 07.02.2020 | Facebook’s Twitter account compromised, hacker group claims credit | There’s this brilliant feeling on Fridays if you’re a reporter when you think that all the things you have to write about are complete. You kickstart some work for Monday. Maybe you tighten up a to-do list. Hell, you might even read some em... |
| 05.03.2019 | Spredfast and Lithium Rebrand to Khoros and Select Austin for its New Headquarters | Austin is the new headquarters of Khoros, the combined company of Spredfast and Lithium. |
| 22.08.2015 | M&A roundup - week ending 8/22/15 | Zulily was bought by LIberty Interactive; FanDuel purchased numberFire; Spredfast acquired Shoutlet
E-commerce company Zulily, which went public less than two years ago is already coming off the market as it has entered into a definitive ag... |
| - | Почему гость общепита уходит: факторы потери трафика, выручки и репутации | Даже если гость целенаправленно пришел за конкретным товаром, а его нет в наличии — позаботьтесь, чтобы он не ушел без покупки. Пусть сотрудник проявит экспертность и предложит замену позиции на основе предпочтений клиента. Нет круассана — ... |
