We are building the Customer Experience Cloud for today's leading brands. Join our mission at www.journeytrack.io.
JourneyTrack.io has pioneered a customer-first, enterprise-grade SaaS experience management platform, enabling organizations to understand, optimize, and prioritize their customer experience. Brands struggle to deliver the seamless journeys consumers demand across physical and digital channels, geographies, demographics, and more. JourneyTrack allows them to create, govern, and democratize personas and end-to-end user journeys across the organization, harnessing actionable insights and benchmarking improvements over time, with the goal of delivering ideal customer experiences - globally. This cloud-based collaboration suite is designed to handle the complexities and needs of enterprise-level teams, and it was created with input from 15 world-renowned brands to ensure it fills the gaps and challenges they face.
JourneyTrack.io has pioneered a customer-first, enterprise-grade SaaS experience management platform, enabling organizations to understand, optimize, and prioritize their customer experience. Brands struggle to deliver the seamless journeys consumers demand across physical and digital channels, geographies, demographics, and more. JourneyTrack allows them to create, govern, and democratize personas and end-to-end user journeys across the organization, harnessing actionable insights and benchmarking improvements over time, with the goal of delivering ideal customer experiences - globally. This cloud-based collaboration suite is designed to handle the complexities and needs of enterprise-level teams, and it was created with input from 15 world-renowned brands to ensure it fills the gaps and challenges they face.
Location: United States, Delaware, Wilmington
Employees: 1-10
Total raised: $1.5M
Founded date: 2021
Investors 2
| Date | Name | Website |
| 07.11.2022 | Panoramic ... | panoramic.... |
| - | BIP Ventur... | bipventure... |
Funding Rounds 1
| Date | Series | Amount | Investors |
| 26.10.2023 | - | $1.5M | - |
Mentions in press and media 7
| Date | Title | Description |
| 17.03.2026 | Kinetic Partners With JourneyTrack to Transform Customer Journey Management Using AI in the GCC | Kinetic Partners with JourneyTrack AI journey mapping provided by Kinetic & JourneyTrack replaces traditional, flawed mapping. Kinetic moves customers from journey mapping to journey management. JourneyTrack not only reduces the time to... |
| 08.04.2024 | JourneyTrack Unveils Stunning Rebrand and Website: Same Exceptional Platform, Fresh New Look | New JourneyTrack Logo JourneyTrack, a trailblazer in customer journey management software, proudly announces its captivating rebranding initiative, ushering in a new era for the renowned platform. MIAMI , April 8, 2024 /PRNewswire-PRWeb/ --... |
| 02.04.2024 | JourneyTrackTM Recognized as a High Performer in G2 Quarterly Reports for Spring 2024 | G2 High Performer, Best Support, and Easiest To Do Business With Badges, Spring 2024 JourneyTrack, a leading customer journey management solutions provider, proudly announces its outstanding performance in the G2 Quarterly Customer Journey ... |
| 26.10.2023 | JourneyTrack secures $1M Investment from Elevate Capital | JourneyTrack Founder and CEO Ania Rodriguez is a self-made Latina woman entrepreneur who turns heads and makes the seemingly impossible happen. With decades of experience, Ania and the JourneyTrack team are leading the way in journey manage... |
| 24.10.2023 | JourneyTrack Raises $1.5M in Funding | JourneyTrack, a Miami, Florida-based enterprise-grade SaaS experience management platform provider, raised $1m in funding. The round was led by Elevate Capital ($1m) with participation from DeepWork Capital ($500k). The company intends to u... |
| 27.09.2022 | SaaS Startup JourneyTrack hires veteran sales and marketing leads | JourneyTrack.io Leveraging the concept of fractional services, this high potential startups taps into deeply experienced talent to round out its seasoned management team. We are well-positioned to scale quickly to engage more world-renowned... |
| - | JourneyTrack | “JourneyTrack helps you create living, data-driven journey maps to ensure inclusive design and benchmark customer experience. Elevate your Customer Journey Management with us.” |