| Date | Title | Description |
| 18.12.2025 | UPS company deploys AI to spot fakes amid surge in holiday returns | Previous
Robots move packages for processing at the Happy Returns return hub in Valencia, California, U.S., December 4, 2025. REUTERS/Daniel Cole
A worker processes a returned package at the Happy Returns return hub in Valencia, California,... |
| 12.10.2025 | Baby boomers still love their department stores. Here’s what they know that Gen Zers don’t | Department store shopping may be falling out of style with today’s younger consumers, but there’s a reason older generations keep coming back.
Whether it’s more generous return policies, promotional events or deep discounts, in-store shoppi... |
| 29.08.2025 | Buy now, return later: Wealthy shoppers rack up more refunds, report finds | Higher-income households have higher rates of retail refunds compared with lower-income shoppers, according to a recent report by the Bank of America Institute.
Wealthier shoppers can afford to purchase “speculatively,” the report notes.
Sh... |
| 09.01.2025 | The Holiday Return Surge Ruins Our Planet — Make These Small Changes to Create a More Sustainable (and Profitable) Business. As the holiday season winds down, retailers are bracing for an inevitable s... | As the holiday season winds down, retailers are preparing for a surge in product returns, a phenomenon so significant that January has been dubbed "Return-uary."
In 2024, nearly $890 billion worth of products were returned — rough... |
| 08.01.2025 | The rise of returns: making reverse logistics work for your business | - |
| 13.12.2022 | Returning packages is getting way less annoying as Amazon, UPS, and FedEx embrace 'no-box, no-label' returns | FedEx is the latest in a line of logistics players emphasizing this kind of "no-box, no-label" return. CHRIS HELGREN/Reuters/
FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday.
UPS... |
| 02.10.2022 | Retail 100% Satisfaction Guarantee Policies May Be Reaching A Point Of No Return | “It’s not sustainable for retailers and DTC brands to continue to absorb the costs for returns. It ... [+] all comes down to economics,” said Steve Rop, goTRG. getty |
| 28.03.2022 | PayPal makes its ‘Happy Returns’ service free with PayPal Checkout, expands to 5,000+ locations | PayPal is expanding access to the returns service it acquired last year, Happy Returns, by making it available to PayPal Checkout merchants at no extra cost. The payments company said on Monday that merchants would now be able to use the Ha... |
| 17.05.2021 | PayPal nabs another acquisition with Happy Returns deal | PayPal will acquire returns logistics business Happy Returns, which works with online merchants so customers can return unwanted merchandise at more than 2,600 drop-off locations throughout the US, for an undisclosed sum. The company also g... |
| 13.05.2021 | PayPal acquires returns logistics business, Happy Returns | PayPal announced today it’s acquiring Happy Returns, a returns solution provider that offers online shoppers access to easier ways to send back unwanted merchandise to retailers without having to box it up and ship it themselves. The compan... |
| 13.05.2021 | It's a Happy Day for Happy Returns as PayPal Acquires Another LA Startup | PayPal Inc. has gobbled up another Southern California startup.
After acquiring Honey, a modern twist on coupons, in 2019, PayPal announced Thursday it has purchased Santa Monica-based Happy Returns. Terms of the deal were not disclosed.
Th... |
| 13.05.2021 | PayPal Acquires Happy Returns | Paypal (NASDAQ: PYPL) is to acquire Happy Returns, a Santa Monica, CA-based tech returns company.
The amount of the deal was not disclosed.
As part of PayPal, Happy Returns will continue offering its returns experience to retailers and shop... |
| 05.01.2021 | Retailers are coping with a tsunami of post-holiday returns — and these 5 startups are making the process cheaper | Retailers are likely to get flooded with returns. Stephanie Keith/Getty Images This story is available exclusively to Insider subscribers. Become an Insider and start reading now.
As e-commerce has picked up in the past several months, so h... |
| 17.09.2020 | Happy Returns Equals Happy Customers At Re-Imagined Dressbarn Brand | |
| 30.07.2020 | Less Return, More Earn: Ukrainian Startup To Revolutionize Fashion eCommerce | Up to 40% of apparel bought online are returned by shoppers;
Taras Rodtsevych, CEO of LookSize, tells ITKeyMedia about the company’s cutting-edge solution for online fashion retailers.
LookSize participates in the 100 Wolves Summit Contest.... |
| 25.04.2019 | Term Sheet April 25, Uber and Income Inequality, IPO Taxes, Deutsche Bank’s Merger Death, | MERGER DEATH
Hello Term Sheet readers—Lucinda here until Polina’s return Monday. In the meantime, send deals, thoughts, random musings on life and a timeline for the end of driver’s licenses to lucinda.shen@fortune.com.
Paid Content Securin... |
| 25.04.2019 |
Happy Returns Raises $11M, Gets Strategic Backing From PayPal
| Santa Monica-based Happy Returns, the returns logistics company led by David Sobie, announced this morning that it has raised $11M in a financing round, which included a strategic investment from PayPal. Prior investors U.S. Venture Partner... |
| 25.04.2019 | Daily funding roundup - April 25th, 2019 | Meru Health raised $4.2M; Onera secured $9.3M; Happy Returns landed $11 M; HOVER raised $25M
MakersPlace: MakersPlace is an authentic and unique digital creation platform powered by blockchain technology for digital creators. MakersPlace ha... |
| 25.04.2019 | PayPal Ventures leads $11 million investment round in retail start-up Happy Returns | - |
| 25.04.2019 | Top startup news for today, Thursday, April 25, 2019 | Good morning! Below are some of the top tech startup news stories for today, Thursday, April 25.
Getaround acquires Drivy, for $300 million. Getaround, a San Francisco, CA-based carsharing company that lets you rent cars from people nearby... |
| 25.04.2019 | Happy Returns Raises $11 Million Led by PayPal | - |
| 25.04.2019 | Happy Returns Raises $11M in Funding | Happy Returns, a Santa Monica, Calif.-based provider of return and logistics solutions for retailers and their customers, raised $11M in funding.
Backers included existing investors U.S. Venture Partners and Upfront Ventures, as well as Pay... |
| 24.04.2019 | Happy Returns Raises $11 Million Led by PayPal | - |
| 16.01.2018 | Retailers Want Your Business: 5 Great Opportunities For Shoppers In 2018 | The shopper came to the store to pick up an awaiting jacket. She left having been offered free tailoring and a glass of wine, with a sense of being swept off her feet — all within steps of the shop door. |
| 21.12.2017 | Happy Returns Closes $8M Series B Funding Round | Happy Returns, a Santa Monica, Calif.-based technology, logistics and service provider for online retailers, raised $8M in Series B funding.
The round was led by USVP with participation from existing investors Upfront Ventures and Trunk Clu... |
| 20.12.2017 | Term Sheet — Wednesday, December 20 | 5 Qs WITH A DEALMAKER
Good morning, Term Sheet readers.
Paid Content You can't secure what you can't see From ExtraHop
Case, who is now the CEO and chairman of investment firm Revolution, teamed up with J.D. Vance, the author of “Hillbilly ... |
| 20.12.2017 |
Happy Returns Adds $8M
| Santa Monica-based Happy Returns, which operations real, physical locations for online shoppers to return their unwanted products for a refund, has raised $8M in a new funding round, the company disclosed this morning. The new funding came ... |
| 20.12.2017 | Happy Returns Closes $8M Series B |
SANTA MONICA, CA, Technology, logistics and service provider for online retailers, today announced $8 Million of additional funding led by USVP.
>> Click here for more funding data on Happy Returns
>> To export Happy Returns... |
| 20.12.2017 | Giving online retailers a physical returns location nets HappyReturns $8 million | As online retailers continue to seek out ways to bridge the digital divide between themselves and their customers, Happy Returns, which provides physical locations for online shoppers to return and refund unwanted purchases, has raised $8 m... |
| 20.12.2017 | Happy Returns Closes $8M Series B Funding to Support Shopper Demand for Better Returns | - |
| 14.09.2017 | Happy Returns Announces $4M Series A Round |
SANTA MONICA, CA, Happy Returns has closed an additional $4.0 million via a Series A financing.
>> Click here for more funding data on Happy Returns
>> To export Happy Returns funding data to PDF and Excel, click here
Hap... |
| 13.09.2017 | Happy Returns Raises $4.0M in Series A Financing | Happy Returns, a Santa Monica, CA-based technology, service, and logistics company that provides in-person returns for online retailers, closed an additional $4.0m Series A financing.
The round was led by Upfront Ventures, with participatio... |
| 13.09.2017 |
Happy Returns Raises $4M In Funding
| Santa Monica-based startup Happy Returns has raised $4M in a Series A funding, to provide an in-person service to accept returns for online retailers. The funding was led by Upfront Ventures, and also included Lowercase Capital and Maveron.... |
| 13.09.2017 | Term Sheet — Wednesday, September 13 | CRYPTO DRAMA
JAMIE DIMON VS. THE INTERNET: J.P. Morgan CEO Jamie Dimon lit the Internet on fire yesterday after his remarks about how Bitcoin is “a fraud” and how he would fire any employee trading bitcoin for being “stupid.”
Paid Content W... |
| 13.04.2016 | Happy Returns — сервис по возврату покупок в интернет-магазины Статьи редакции | Сегодня в «Идеях для бизнеса» — стартап Happy Returns, который занимается возвратом покупок в интернет-магазины.
Цель создателей стартапа — упростить процесс возврата и обмена покупок из интернет-магазинов. Если покупателю не подошла присла... |
| 05.04.2016 | Happy Returns Raises $1.9M in Seed Funding | Happy Returns, a Los Angeles, CA-based service for shoppers to return products purchased online to in-person Return Bars, raised $1.9m in seed funding.
The round was led by Upfront Ventures with participation from Lowercase Capital and Mave... |
| 05.04.2016 | Happy Returns Grabs $1.9M Seed Round |
SANTA MONICA, CA, Happy Returns today announced it has raised $1.9M in seed financing and launched its first Return Bar at Santa Monica Place.
>> Click here for more funding data on Happy Returns
>> To export Happy Returns f... |
| 05.04.2016 | Daily funding roundup - April 5, 2016 | Human Longevity bagged $220M Series B; Persado closed $30M; Sequoia Capital invested in Mintigo
London-based on-demand delivery company Jinn closed a $7.5 million Series A round of funding, according to TechCrunch, led by Samaipata Ventures... |
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About Insider Intelligence
3 ways retailers can reduce return costs—without charging customers fees | Though return volume growth has slowed from pandemic highs, it still weighs heavily on retailers’ bottom line.
This year, total US retail return volume will reach $627.34 billion, a 2.2% increase YoY, according to our forecast.
After dippin... |
| - | PayPal nabs another acquisition with Happy Returns deal | PayPal acquires Happy Returns.
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