| Date | Title | Description |
| 10.04.2026 | Freshworks names Vahalia to lead global partner push | - |
| 09.04.2026 | Freshworks appoints Kuntal Vahalia Senior Vice President, Partnership Channel | - |
| 03.04.2026 | Freshworks boosts Freshservice with live asset mapping | - |
| 02.04.2026 | Freshworks expands Freshservice with continuous discovery and dependency mapping for IT asset management
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Cookies | Customer service and support software firm Freshworks Inc. today announced an expansion of its Freshservice platform with the launch of redefined IT Asset Management, a service that provides visibility into how infrastructure supports the s... |
| 26.03.2026 | Отчет о сравнении ответов нейросетей по запросу о масштабировании IT-бизнеса | Фоллоу-ап к недавнему посту-обещанию https://habr.com/ru/posts/1002758/
Я провел исследование, и результаты публикую.
Идея исследования - можно ли уже сейчас обращаться к ИИ, когда собственник небольшой фирмы хочет начать развивать компанию... |
| 25.03.2026 | Report: UK Firms Regret 20% of Software Spend | UK businesses regret one in every five pounds they spend on software, according to new research from Freshworks, adding up to £32 billion in regretted technology spend across the country every year.
The SaaS firm’s Cost of Complexity Report... |
| 15.02.2026 | AI Gold Rush: Anthropic's $30 Billion Infusion Fuels Dominance | Anthropic, the powerhouse behind Claude AI, has landed an colossal $30 billion Series G funding. This catapults its valuation to an astonishing $380 billion. The capital injection targets advanced research, product innovation, and infrastru... |
| 13.02.2026 | Anthropic and Databricks raise billions more. Next stop: IPOs?
AI and data: Move along, no SaaSpocalypse to see here
Around the enterprise: Cisco’s AI ambitions
Cyber beat: Check Point’s hat trick
Els... | Investors are still looking askance at both software-as-a-service and traditional companies that might get disintermediated by AI as well as the AI companies and cloud providers that are spending all that money, wondering if they’ll get the... |
| 12.02.2026 | Best GTM Agencies of 2026: Expert Comparison Guide | Share
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The B2B go-to-market landscape has transformed dramatically. According to 6sense’s 2025 Buyer Experience Report, 81% of B2B buyers have already selected their preferred vendor before first sales contact, while ... |
| 11.02.2026 | Freshworks In The Black, Posts $191 Mn Profit In Q4 2025 | SUMMARY
The company posted a net profit of $191.4 Mn as against a net loss of $21.9 Mn in the same quarter last year on the back of tax benefits
In the September quarter (Q3 2025), the company had reported a net loss of $4.7 Mn
Revenue from... |
| 01.02.2026 | Risotto Secures $10M to Revolutionize Enterprise AI Help Desk Automation | Risotto, an AI-native autonomous help desk platform, secured $10 million in seed funding. This capital accelerates enterprise support automation efforts. The platform autonomously resolves internal employee tickets, integrating across IT, H... |
| 27.01.2026 | Risotto Raises $10M in Seed Funding | Risotto, a San Francisco, CA-based provider of an autonomous AI ITSM agentic platform, raised $10M in Seed funding.
The round was ed by Bonfire Ventures, with participation from 645 Ventures, Y Combinator, Ritual Capital, Surgepoint Capital... |
| 27.01.2026 | Risotto: $10 Million Seed Funding Raised To Automate The Help Desk | Risotto, an AI-native autonomous help desk platform, has raised $10 million in seed funding to accelerate its effort to automate internal employee support workflows across large enterprises. The round was led by Bonfire Ventures, with parti... |
| 17.01.2026 | From build to buy: Indian startups chase scale through overseas acquisitions | - |
| 19.12.2025 | After years of US bets, Indian SaaS lines up for home listings | - |
| 17.12.2025 | US software firm Freshworks eyes acquisitions with $800 million cash pile, AI in focus | CHENNAI, Dec 17 : U.S. software company Freshworks is exploring acquisitions, including AI firms, backed by more than $800 million in cash, as it aims to boost revenue in the coming years, CEO Dennis Woodside told Reuters on Tuesday.
The ac... |
| 15.12.2025 | Freshworks To Acquire Incident Management Platform FireHydrant | SUMMARY
Freshworks expects to close the deal by March 2026, subject to customary closing conditions
Founded in 2018, US-based FireHydrant’s AI stack helps enterprises automate and streamline response to software outages and reliability issu... |
| 10.12.2025 | Erik Nierenberg Joins Invictus Growth Partners as a Partner | Erik Nierenber
Invictus Growth Partners, a San Mateo, CA-based middle-market growth equity firm, announced that Erik Nierenberg has joined the firm as a Partner.
Nierenberg will partner with current and future portfolio companies to acceler... |
| 17.11.2025 | Par for the course: TaylorMade takes a big ITSM swing toward self-service
How cloud ITSM migration reduces workflow configuration time
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Cookies | For many enterprises, changes in information technology service management are par for the course. But ITSM migration to the cloud still depends on complex implementation cycles that push out time to value.
The need to balance enterprise-gr... |
| 10.11.2025 | Report: Software Bloat Is Costing Firms $1 Trillion a Year | The rising complexity of enterprise software is quietly siphoning millions from businesses, draining resources and bleeding employee productivity, all for a minimal return on investment, according to new research from Freshworks.
The cloud ... |
| 10.11.2025 | Avataar Ventures, Filter Capital change tack to monetise technology bet | Premium
Venture capital firm Avataar Venture Partners and growth-stage investor Filter Capital have changed their plans to monetise their bets on an Indian software-as-a-service (SaaS) company that is also backed by a bunch of other alterna... |
| 07.11.2025 | Freshworks Expands Enterprise Service Management to Power All Business Functions | announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an existing Freshservice IT Service Management (ITSM) implementation. The move provides businesses more options to accelerate unint... |
| 06.11.2025 | Freshworks expects strong fourth-quarter revenue on AI-driven software demand | Freshworks forecast fourth-quarter revenue above Wall Street estimates on Wednesday, betting on growing demand for its artificial intelligence-powered software tools.
The company expects fourth-quarter revenue of $217 million to $220 millio... |
| 06.11.2025 | Freshworks Q3: Loss Narrows 84% YoY To $4.7 Mn | SUMMARY
The company’s revenue jumped 15.3% to $215.1 Mn during the quarter under review from $186.6 Mn in Q3 2024
Freshworks managed to trim its quarterly expenses by almost 3% to $189.6 Mn from $182.2 Mn in the year-ago quarter
Freshworks ... |
| 06.11.2025 | Freshworks reports 15% revenue growth to $215.1 million in Q3; narrows losses | - |
| 03.10.2025 | Luxury watch retailer Art of Time raises $19.5 mn Series B | Art of Time, which sells luxury watches through its website and boutique brick-and-mortar stores, has raised Rs 175 crore ($19.5 million) in a Series B funding round.
The round was led by Caratlane founder Mithun Sacheti and his brother Sid... |
| 03.10.2025 | Luxury watch retailer 'Art of Time' bags INR 175 Cr In New Funding The company plans to invest the fund on expanding its retail presence, boost online sales, and expand the team size. | Luxury watch retailer Art of Time has secured INR 175 crore in a new funding round from Plutus Wealth Management and industry veterans, including Freshworks founder Girish Mathrubootham, CaratLane founder Mithun Sacheti, and Jaipur Gems CEO... |
| 22.09.2025 | SaaS startup Scalekit raises $5.5 M Seed funding from Together Fund and Z47 | With the help of angel investors Adam Frankl, Oliver Jay, and Jagadeesh Kunda, SaaS startup Scalekit has raised $5.5 million in a seed round led by Together Fund and Z47.
Scalekit is a modular, drop-in infrastructure for SaaS and AI-first t... |
| 17.09.2025 | Scalekit Secures $5.5 Million to Power AI Agent Authentication | Scalekit launched its critical authentication stack for AI agents, securing $5.5 million in seed funding. Traditional identity systems, designed for human logins, are obsolete. The new wave demands verifying autonomous AI agents accessing b... |
| 17.09.2025 | Scalekit raises $5.5M to build authentication stack for AI agents | SaaS startup Scalekit has raised $5.5 million in seed funding to launch its authentication stack tailored for AI agents. The round was led by Together Fund and Z47, with participation from angel investors Adam Frankl, Oliver Jay, and Jagade... |
| 12.09.2025 | Best CRM for Hong Kong (2025): An In-Depth Comparison Guide | Share
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Discover the top 6 CRM solutions for Hong Kong businesses in 2025. Our expert analysis compares Multiable, Salesforce, HubSpot, and more to help you choose the right platform.
Choosing the right Customer Relati... |
| 10.09.2025 | PSAG Technologies Appoints Anil Hingorani as General Manager - Business Operations, Dubai | DUBAI, UAE, Sept. 10, 2025 /PRNewswire/ -- PSAG Technologies, a global professional services, consulting, and technology solutions provider, announced the appointment of Mr. Anil Hingorani as General Manager – Business Operations for its Mi... |
| 05.09.2025 | Girish Mathrubootham to Exit Freshworks, Shift Focus to Together Fund The company stated that his exit is not connected to any operational or governance differences. | Freshworks co-founder Girish Mathrubootham will step down as executive chairman of the Nasdaq-listed software firm on December 1, 2025, according to the Entrackr media platform.
The announcement comes four years after the Chennai-born entre... |
| 05.09.2025 | End Of An Era: Freshworks Founder Girish Mathrubootham Exits | SUMMARY
Freshworks said that Mathrubootham will resign from the role of executive chairman and chairman of its board, effective December 1
He transitioned to the role of executive chairman from CEO over a year ago
Freshworks said that Roxan... |
| 22.08.2025 | WestBridge picks up minority stake in mutual fund arm of Edelweiss | Credit: Thinkstock
Homegrown private equity fund WestBridge Capital has picked up 15% stake in the mutual fund arm of Edelweiss Financial Services in a recent transaction, adding another firm to its BFSI portfolio.
WestBridge Capital has in... |
| 25.07.2025 | The Rise of Slack‑Native Tools: How AI Is Reshaping Internal and External Support in 2025 | Share
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In 2025, the nature of customer service is undergoing a profound transformation. At the heart of this change is the emergence of Slack-native platforms—in-channel support systems enhanced by AI that perfectly a... |
| 18.07.2025 | Tactful AI Founders Reacquire Company as it Enters New Growth Phase | Share this:
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| 03.07.2025 | Freshworks launches AI tool to streamline staff transitions | - |
| 02.07.2025 | Freshservice Journeys: A New Era in Employee Experience Management | In the world of business, efficiency is the golden key. Freshworks Inc. has just unlocked a new door with its latest offering: Freshservice Journeys. This innovative tool is designed to simplify the often tangled web of employee transitions... |
| 01.07.2025 | Freshservice Journeys eliminates pain points in the employee experience during various transitions | Freshservice Journeys eliminates pain points in the employee experience during various transitions
Freshworks is offering the general availability of Freshservice Journeys, a new AI-assisted capability within its IT and employee service man... |
| 30.06.2025 | Freshworks launches Freshservice Journeys to streamline employee service workflows
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Cookies | Customer service and support software firm Freshworks Inc. today announced the general availability of Freshservice Journeys, a new artificial intelligence-assisted feature within its information technology and employee service management p... |
| 19.06.2025 | Ian Tickle named Chief of Global Field Operations at Freshworks | - |
| 12.06.2025 | Freshworks launches Freddy AI Agent Studio for autonomous support | - |
| 11.06.2025 | Freshworks Enhances its Agentic AI Platform | Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: FRSH) unveiled the next generation of its Freddy Agentic AI Platform, a connected, i... |
| 10.06.2025 | The Future of Customer Experience: A New Era of Integration and Intelligence | In the bustling world of business, customer experience (CX) is the golden key. Companies are realizing that to thrive, they must not only attract customers but also keep them engaged and satisfied. Recent research from Information Services ... |
| 10.06.2025 | Rapido raises fresh capital to build war chest for food delivery expansion | Ride-hailing platform Rapido is in the process of raising Rs 125 crore ($14.6 million) from US-based venture capital firm Nexus Ventures, nearly five months after it secured Rs 250 crore from global technology investor Prosus, VCCircle has ... |
| 09.06.2025 | Software Suites, AI Reshaping Customer Experience, ISG Says | The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers, according to new research from global AI-cente... |
| 31.05.2025 | What makes Tamil Nadu a hotspot for new brands | - |
| 30.04.2025 | Freshworks lifts annual revenue, profit forecast on steady demand for AI software | Freshworks raised its annual revenue and profit forecast above Wall Street expectations following upbeat quarterly results on Tuesday, fueled by growing demand for its AI-driven software services,
Shares of the company rose 13.5 per cent in... |
| 24.04.2025 | Accel names new partners; Ideaspring hires a Chiratae exec | Accel's Pratik Agarwal and Rachit Parekh
Global venture capital firm Accel has elevated two executives to the rank of partners while Indian early-stage investor Ideaspring Capital has hired a former Chiratae Ventures executive as a partner.... |
| 12.04.2025 | Springtail: $2.5 Million (Pre-Seed) Raised To Scale PostgreSQL Performance | Springtail, which is a company providing a new way to scale PostgreSQL, announced it has raised a $2.5 million pre-seed round led by Google’s early-stage AI fund Gradient. The oversubscribed funding round also included participation from Oc... |
| 10.04.2025 | The PC Market's Resurgence: A Tariff-Driven Surge | The personal computer market is like a phoenix rising from the ashes. In the first quarter of 2025, shipments soared by 9% compared to the previous year. This surge is not just a coincidence; it’s a strategic response to looming tariffs. Co... |
| 09.04.2025 | Springtail announces $2.5M pre-seed funding to scale Postgres | Horizontally scale your existing PostgreSQL without database migration or application changes.
With pre-seed funding led by Gradient, Springtail is on a mission to free software developers from the complexity of scaling data infrastructure.... |
| 03.04.2025 | The Future of Customer Engagement: A Seamless Digital Experience | In the fast-paced world of customer engagement, businesses are racing to keep up with evolving consumer expectations. The landscape is shifting. Customers want flexibility, speed, and personalization. They expect to connect with brands on t... |
| 03.04.2025 | The Future of Customer Engagement: AI-Driven CRM and Effective Client Onboarding | In the fast-paced world of business, customer engagement is the lifeblood of success. Companies are constantly seeking ways to connect with their clients, streamline processes, and enhance experiences. Enter AI-driven Customer Relationship ... |
| 02.04.2025 | AI-Driven CRM: Automate Customer Engagement and Close Deals Faster | Share
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You might be running a startup and spend hours each day replying to customer queries, tracking orders, and manually following up on leads, but eventually burn out. AI CRM Tools are your savior and can transform... |
| 01.04.2025 | CoreWeave's Rocky Road: A Cautionary Tale for IPOs in the Tech Sector | The stock market is a fickle beast. Just ask CoreWeave. After a much-anticipated debut, the artificial intelligence cloud provider's shares plummeted nearly 10% in just two days. This sharp decline raises eyebrows and questions about the he... |
| 01.04.2025 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM Magazine's Top 100
CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
NEW YORK, April 1, 2025 /PRNewswire-PRWeb/ -- CRM magazine has compiled its seventh ... |
| 31.03.2025 | CoreWeave's IPO: A New Dawn or Dusk for Tech? | CoreWeave has stepped into the spotlight. The company recently launched its initial public offering (IPO) at $40 a share, a price that fell short of expectations. Originally, analysts anticipated a range between $47 and $55. The result? A v... |
| 31.03.2025 | Wall Street banks got meager payout from CoreWeave IPO | The payout to underwriters in CoreWeave’s IPO amounted to just 2.8%, according to a filing on Monday.
Morgan Stanley, JPMorgan Chase and Goldman Sachs were the three leading banks on the offering, collectively accounting for about two-third... |
| 28.03.2025 | UK Orgs to Increase AI Investment by More Than 25% in 2025 | UK organisations are set to increase AI investment by more than 25% in 2025, according to data from the latest Freshworks AI Workplace report.
The new report also found that over half of employees now consider AI as a necessary tool (61%), ... |
| 27.03.2025 | CoreWeave prices IPO at $40 a share, below expected range | CoreWeave sold shares at a lower price than expected in its IPO.
The company priced the IPO at $40 a share, after setting an expected range of $47 to $55.
The shares are set to start trading on Nasdaq on Friday under the symbol “CRWV.”
Core... |
| 06.03.2025 | Together Fund: Fueling the AI Revolution in India | In the bustling world of venture capital, the Together Fund is carving a niche. Founded by Girish Mathrubootham of Freshworks fame and Manav Garg of Eka Software, this firm is setting its sights on the future. The future is artificial intel... |
| 03.03.2025 | Together Fund launches venture building programme to double down on AI-first founders | ETtechEka Software founder Manav Garg
Together Fund, set up by Freshworks founder Girish Mathrubootham and Eka Software founder Manav Garg, has launched a programme to support startups in the artificial intelligence (AI) space.
Read More Ne... |
| 03.03.2025 | Girish Mathrubootham’s Together eyes final close of Fund-II by June to up AI play | ETtech
(L-R), Girish Mathrubootham, Manav Garg, founders, Together Fund
Venture capital firm Together Fund, set up by Freshworks founder Girish Mathrubootham and Eka Software founder Manav Garg, is ramping up its focus on artificial intelli... |
| 13.02.2025 | Freshworks reports 22% rise in Q4 revenue to USD $194.6m | - |
| 12.02.2025 | Freshworks Narrows Loss To $95 Mn In 2024, Revenue Up 21% | SUMMARY
The SaaS major narrowed its net loss by 22% YoY and 27% QoQ to $21.9 Mn in Q4 2024
Its operating revenue jumped 22% YoY to $194.6 Mn during the quarter under review
For the full calendar year 2024, Freshworks reported a net loss of ... |
| 11.02.2025 | Peak XV Partners Sells 1% Stake in Freshworks for USD 51.5 Mn The stake sale, conducted through multiple open market transactions between December 9 and January 28, involved 2.93 million shares priced... | Venture capital firm Peak XV Partners has sold about a 1% stake in software-as-a-service (SaaS) company Freshworks, according to a US Securities and Exchange Commission (SEC) filing dated January 29, 2025.
The stake sale, conducted through ... |
| 05.02.2025 | Freshworks appoints Subramanian to lead product management | - |
| 04.02.2025 | Дизайн A/B-теста: как небольшие изменения влияют на результаты | Автор статьи: Кристина Курдюмова
Ментор продактов, Product Manager
В современном цифровом мире принятие обоснованных решений на основе данных является ключом к успеху. A/B‑тестирование — это метод, позволяющий сравнивать две версии элемента... |
| 29.01.2025 | Leap raises $65 million in funding round led by Apis Partners | ETtech
Study abroad platform Leap has secured $65 million in a funding round led by London-based private equity fund Apis Partners, with participation from existing investors Owl Ventures, Jungle Ventures and Peak XV Partners.
Read More New... |
| 28.01.2025 | SaaS startup Atomicwork raises $25 million in round led by Khosla Ventures, Z47 | ETtech Vijay Rayapati, cofounder and chief executive of Atomicwork
Software-as-a-service (SaaS) startup Atomicwork, has raised $25 million in a funding round led by Silicon Valley-based Khosla Ventures and Z47 (formerly Matrix Partners Indi... |
| 28.01.2025 | Curefoods makes strategic investment in Dras Ice | ETtechAnkit Nagori, founder, Curefoods
Cloud kitchen startup Curefoods on Tuesday said it has made a strategic investment in packaged ice solutions provider Dras Ice, but did not disclose the financial details.
Read More News on
Curefoods i... |
| 17.01.2025 | What is CRM Automation? A Complete Guide for Sales Teams | Customer relationship management (CRM) systems assist companies with customer interactions while also managing customer data, and streamlining business processes. When properly utilized, a CRM tool allows sales teams to interact with and co... |
| 06.01.2025 | Accel raises $650 million early-stage fund for start-ups in India and Southeast Asia | Accel, a global venture capital firm, has raised a $650 million early-stage fund dedicated to supporting founders in India and Southeast Asia.
“Accel’s latest fund, its eighth in India and SEA, will build on its commitment to partnering wit... |
| 06.01.2025 | Accel Launches USD 650 Mn Fund Focused on AI, Fintech, Consumer, and Manufacturing Startups In March 2022, Accel launched its USD 650 million seventh India-focused fund, targeting early-stage startups... | Global venture capital firm Accel has announced the closing of a new USD 650 million early-stage fund, its eighth dedicated to India and Southeast Asia. The fund reaffirms Accel's commitment to backing bold entrepreneurs across the region, ... |
| 06.01.2025 | Gyan Babu and Senait Kefelegn win the Freshworks Chennai Men's and Women's Full Marathon 2025 powered by Chennai Runners | Chennai, Tamil Nadu, India
Gyan Babu from Kunda Pratapgarh, Uttar Pradesh won the Men’s full marathon and Senait Kefelegn from Ethiopia won the women’s full marathon at the 13th edition of the Freshworks Chennai Marathon powered by Chennai ... |
| 03.01.2025 | VC firm Accel raised $650 M for its Eighth India Fund | For its eighth India fund, venture capital firm Accel has raised $650 million, or roughly Rs 5,500 crore, matching the size of its seventh round from 2022.
According to recent filings with the U.S. Securities and Exchange Commission, Accel’... |
| 02.01.2025 | Accel closes its eight India fund raising $650 mn | Credit: 123RF.com
Global venture capital firm Accel has closed its eighth fund focused on India, raising a corpus of about $650 million (over Rs 5,500 crore) to back early-stage startups in India, according to a filing with the US Securitie... |
| 02.01.2025 | Accel Raises $650 Million For Eighth India Fund, Says Reports | Accel announced it has secured $650 million for its eighth India-focused fund, according to several reports. This brings Accel’s total commitments for India-focused companies to nearly $3 billion. Accel India has been an early-stage investo... |
| 21.12.2024 | Freshworks Founder Girish Mathrubootham Sells $40M in Shares Amid Strategic Shifts For the July-September quarter, the company reported a 22 per cent year-over-year increase in revenue, reaching $186.... | Freshworks founder and board chairman Girish Mathrubootham has sold $40 million worth of shares in the Nasdaq-listed software-as-a-service (SaaS) company, as per filings with the U.S. Securities and Exchange Commission (SEC). Mathrubootham ... |
| 20.12.2024 | Girish Mathrubootham Sells Freshworks Shares Worth $40 Mn | SUMMARY
Mathrubootham sold his stake in two tranches on December 18, the former CEO sold 8.35 Lakh shares for $134.27 Mn and then sold 1.66 Mn shares for $260.74 Mn on December 19
Post the sale, Mathrubootham's total stake in the company is... |
| 03.12.2024 | 'Freshworks Chennai Marathon' Powered by Chennai Runners to be Held on Sunday, January 5th, 2025 | Chennai, Tamil Nadu, India
The Chennai Runners, a not-for-profit organization run by passionate runner-volunteers since 2006, and Freshworks Inc. (NASDAQ: FRSH), the global software as a service company from Chennai, announced the 13th edit... |
| 03.12.2024 | Freshworks appoints Srinivasan Raghavan as Chief Product Officer | Freshworks has appointed Srinivasan Raghavan as its new Chief Product Officer, a role in which he will lead and scale the company's product strategy and vision.
Srinivasan Raghavan, known as Srini, joins Freshworks with over twenty years of... |
| 22.11.2024 | WestBridge Capital Offloads 2% Stake In Freshworks | SUMMARY
WestBridge Capital Management sold 2.75 Lakhs shares of Nasdaq-listed SaaS company Freshworks in the quarter ended September 2024
With this, WestBridge Capital’s current shareholding in the SaaS major has fallen to a little over 4%,... |
| 07.11.2024 | Freshworks raises annual results forecast, to lay off 13% of staff | :Freshworks raised its annual revenue and profit forecasts on Wednesday after upbeat third-quarter results, helped by demand for its AI-driven products, sending its shares up more than 15 per cent in extended trading.
The California-based c... |
| 05.11.2024 | A NEW CHAPTER IN CUSTOMER EXPERIENCE UNFOLDS IN MALAYSIA! | 9TH Annual CX Summit in Kuala Lumpur – The Next Chapter (13-14 November 2024)
KUALA LUMPUR, Malaysia, Nov. 5, 2024 /PRNewswire/ -- AI and Digital capabilities are elevating customer experience everywhere. In Malaysia, we look towards inspir... |
| 29.10.2024 | The Digital Race: Porsche and Freshworks Drive Innovation in China and AI | In the fast lane of technological advancement, two companies are steering their paths toward innovation. Porsche, the iconic German automaker, is expanding its research and development (R&D) workforce in China. Meanwhile, Freshworks, a ... |
| 29.10.2024 | Freshworks Unveils Easy-To-Use AI Agent to Improve the CX and EX | Freshworks Inc., the provider of people-first AI service software, announced Freddy AI Agent – a new generation of easy-to-deploy and use autonomous service agents. Built to deliver exceptional customer experiences (CX) and employee experie... |
| 25.10.2024 | AI model madness vs. AI model skeptics
AI and data: New AI models and their skeptics
New models and services
Around the enterprise: App store armageddon?
Cyber beat: Platform wars
Elsewhere in tech: W... | New artificial intelligence models keep arriving every day — make that several times a day now, judging from the list below — and you have to wonder if customers can keep up. What do you bet your company on, when an even shinier new one arr... |
| 25.10.2024 | Freshworks launches Freddy AI Agent for streamlined support | Freshworks has announced the launch of Freddy AI Agent, a service designed for quick deployment to enhance customer and employee experiences.
The Freddy AI Agent, according to Freshworks, is able to resolve 45% of customer support requests ... |
| 24.10.2024 | Freshworks Introduces No-Code Freddy AI Agent According to company it autonomously resolves approximately 45% customer support requests and 40% of IT service requests on average | Cloud-based SaaS company Freshworks has launched its Freddy AI Agent to enhance both customer experiences (CX) and employee experiences (EX). The agent, which can be deployed in minutes, leverages autonomous services to support users in cus... |
| 24.10.2024 | Freshworks launches Freddy AI agents for swift deployment | Freshworks has unveiled a new generation of AI agents that can be deployed within 30 minutes and offer cost-effective solutions compared to alternatives such as Salesforce or ServiceNow.
The introduction of Freddy AI Agent seeks to address ... |
| 16.10.2024 | Everstage's $30 Million Leap: A New Era for Sales Performance Management | In the bustling world of SaaS, Everstage has made waves. The Chennai and Delaware-based startup recently secured $30 million in a Series B funding round led by Eight Roads Ventures. This infusion of capital brings its total funding to $45 m... |
| 16.10.2024 | Everstage Announces USD 30 Mn Series B Funding and INR 5 Cr ESOP Buyback The newly acquired funds will be used to enhance Everstage's product capabilities and expand its in-house professional services... | Software-as-a-service (SaaS) startup Everstage has raised USD 30 million in a Series B funding round led by Eight Roads Ventures, with participation from existing investors Elevation Capital and 3one4 Capital.
This is the largest fundraise ... |
| 16.10.2024 | Everstage raises $30M in Series B led by Eight Roads Ventures
Recommended Stories For You | Everstage, an enterprise sales performance management software, has raised $30 million in a Series B funding round led by Eight Roads Ventures, with participation from existing investors Elevation Capital and 3one4 Capital.
With this... |
| 15.10.2024 | AI-Powered Phone App: KrispCall Unveils 5 New Features and 30+ Integrations in Just 9 Months | KrispCall, the AI-powered modern phone app, continues to reshape business communications, launching five key features, five free tools, and over 30 integrations in the past six months, reinforcing its position as an industry leader.
Also Re... |
| 10.10.2024 | Chargebee Announces Global Virtual Conference: Empower '24 with Focus on "Inclusion by Design" -- Questioning the Status Quo on DEI and Redefining Business Success | Chargebee to host flagship global virtual conference, Empower ‘24 to drive dialogues around inclusion by design.
The Virtual Event Serves as a Call to Action for Industry Leaders to Explore Ways to Build High-Performing Teams and Drive Cont... |
| 01.10.2024 | AI paralegal startup Jhana raised $1.6 M Seed funding | Girish Mathrubootham, the founder of Freshworks, and Manav Garg, the founder of Eka Software, led a $1.6 million seed funding round for Jhana, a legal tech startup that specializes in AI-powered legal assistants, through their venture capit... |
| 27.09.2024 | Ars in San Jose recap: Infrastructure, sustainability, AI, cocktails | Enlarge / Dr. John Timmer, Jeff Ball, Joanna Wong, and Lee Hutchinson discussing infrastructure and the environment.
Kimberly White/Getty Images reader comments 6
Last week, Ars Technica Editor-in-Chief Ken Fisher and I made the westerly tr... |
