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First Insight, Inc.
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First Insight, Inc.

http://www.firstinsight.com/
Last activity: 25.11.2025
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Categories: AnalyticsB2CDataE-commerceManagementPlatformProductServiceSoftwareTools
First Insight is one of the world’s leading Experience Management (XM) platforms that empowers companies to significantly incorporate the Voice of the Customer into the design, pricing, planning and marketing of products and service offerings. Through the use of online consumer engagement tools, the First Insight platform gathers real-time consumer data and applies predictive analytic models to create actionable insights to power decisions which drive measurable value. Customers include some of the world's leading vertically integrated brands, sporting goods companies, department stores, consumer products companies, mass merchant retailers and wholesalers.

The NEXT-GEN Experience Management Platform is used to make data backed decisions within: Customer Experience, Brand Experience, Product Experience, and Employee Experience.
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Followers
6.03K
Website visits
465.6K /mo.
Mentions
62
Location: United States, Michigan, Dearborn
Employees: 51-200
Phone: +1 724-759-7141
Total raised: $14M
Founded date: 2007

Investors 3

Funding Rounds 1

DateSeriesAmountInvestors
05.03.2015Series B$14M-

Mentions in press and media 62

DateTitleDescription
25.11.202568% of Holiday Shoppers Using AI Will Buy Directly Through ItFirst Insight, the company that leverages AI to transform consumer feedback into profitable retail strategies, has released findings from its 2025 Holiday Shopping Report. The new report reveals that a majority of holiday shoppers plan to u...
20.05.2025First Insight Unveils AI Plan to Maximize Retail EfficiencyFirst Insight, the company that leverages agentic AI to transform consumer feedback into profitable retail growth strategies, has rolled out a new approach to predicting pricing and demand to protect retailers’ margins amid tariff uncertain...
24.03.2025The Generations Fuelling the Plant-Based MarketConsumer habits are changing fast, with Millennials and Gen Z making a significant impact. These generations are increasingly conscious of their food choices and are shaping the future of the food industry through their purchasing power, di...
15.01.2025Recession Fears, Trade Anxiety Fuel Price Focus; AI Shines in 2025As economic uncertainty looms and AI technology transforms industries, a new study from First Insight, a global leader in AI-powered decision-making, reveals key trends reshaping consumer behavior in 2025. The survey of 1,131 U.S. consumers...
04.10.2024First Insight announced the launch of “InsightIQ Sentiment”First Insight, Inc., a global leader in Voice of the Customer (VoC) retail solutions, announced the launch of “InsightIQ Sentiment“, a cutting-edge Generative AI-powered solution designed to transform how retailers, brands, and manufacturer...
27.08.2024First Insight in Gartner’s 2024 Guide for Retail Assortment SolutionsFirst Insight, Inc., a global leader in Voice of the Customer (VoC) retail solutions, announced today that it has been identified as a Representative Vendor in Gartner’s 2024 Market Guide for Retail Assortment Management Applications: Short...
29.05.2024Germany’s Faircado bags €3M to help find the best pre-owned items using AI; here’s howRead this article in: Berlin-based Faircado, an AI-powered second-hand shopping assistant company, announced that it has secured €3M in a pre-seed round of funding. The investment was led by the World Fund, a European climate VC. The round ...
06.03.2024First Insight reveals new study findingsFirst Insight’s recent study uncovers a surprising divide within the retail sector: CEOs are half as likely to see AI’s predictive analytics as a top 3 promising application compared to their management teams. The report, “AI Perception Gap...
12.01.2024First Insight Acquires SnapRetailFirst Insight, a Pittsburgh, PA-based global leader in Voice of the Customer (VoC) retail solutions, acquired SnapRetail, a Pittsburgh, PA-based provider of a digital marketing platform. The amount of the deal was not disclosed. The acquisi...
26.08.2023Endless Varieties Of The S&P 500, Based On People’s BeliefsSay you’re a regular investor who likes ETFs, but you want your investments to have a positive impact. What to do?
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