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eGain
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eGain

http://egain.com/
Last activity: 19.11.2025
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Categories: CloudInfrastructureInternetOptimizePlatformProviderSalesServiceSoftwareWeb
eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

Headquartered in Sunnyvale, California, eGain has operating presence in North America, EMEA and APAC. To learn more about us, visit www.eGain.com or call our offices: +1-800-821-4358 (US), +44 (0) 1635 800087 (EMEA), or +91-(0)-20-6608-9200 (APAC). Also, follow us on Twitter at http://twitter.com/egain and Facebook at http://facebook.com/egain
Followers
2.63K
Followers
48.21K
Website visits
50.8K /mo.
Mentions
164
Location: United States, California, Sunnyvale
Employees: 501-1000
Phone: +1 408-636-4500
Founded date: 1997

Investors 2

Mentions in press and media 164

DateTitleDescription
19.11.2025KMWorld 2025 day 2 keynotes showcase enterprise intelligenceKMWorld 2025 day 2 keynotes showcase enterprise intelligence The second day of KMWorld 2025 focused on understanding the impact of AI on human experiences, especially as its implementation permeates all aspects of life, from retail shopping...
18.11.2025KMWorld 2025 keynotes stress the importance of enterprise-wide AI adoptionKMWorld 2025 keynotes stress the importance of enterprise-wide AI adoption Martin Kon, president emeritus, Cohere and former CFO, YouTube, opened the first official day of KMWorld 2025 with his keynote, “Unlocking Enterprise Value for a Pos...
11.11.2025eGain Composer powers a modular AI knowledge development platform to build trusted AI CX applicationseGain Composer powers a modular AI knowledge development platform to build trusted AI CX applications eGain, a leading provider of AI CX automation powered by Trusted Knowledge, is offering the general availability of eGain Composer, its ne...
01.07.2025eGain’s three steps for CX success with AIeGain’s three steps for CX success with AI According to Gartner, 60% of AI projects will be abandoned in 2026, despite the ongoing push toward AI implementation. What makes this statistic more clear is that, as a KMWorld survey found, 61% o...
10.06.2025The Future of Customer Experience: A New Era of Integration and IntelligenceIn the bustling world of business, customer experience (CX) is the golden key. Companies are realizing that to thrive, they must not only attract customers but also keep them engaged and satisfied. Recent research from Information Services ...
09.06.2025Survey Reveals Trust Crisis as Key Reason AI Projects FaileGain, the leader in AI knowledge platform for service, announced the findings of a first-of-its-kind survey on the state of AI in 2025. Conducted by Enterprise AI/KMWorld in Spring 2025, the findings were compiled from the responses of 316...
09.06.2025Software Suites, AI Reshaping Customer Experience, ISG SaysThe increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and relationships with their customers, according to new research from global AI-cente...
04.06.2025A Trust Crisis in AI Implementation Exists as Organizations Rush to Deploy GenAIA Trust Crisis in AI Implementation Exists as Organizations Rush to Deploy GenAI Titled State of AI 2025: Mid-Year Report: Lack of Trusted Content Emerges as Achilles Heel, the study is based on a survey of 316 KM professionals, as announce...
03.04.2025The Future of Customer Engagement: A Seamless Digital ExperienceIn the fast-paced world of customer engagement, businesses are racing to keep up with evolving consumer expectations. The landscape is shifting. Customers want flexibility, speed, and personalization. They expect to connect with brands on t...
01.04.2025CRM Magazine Names Its Sixth Annual List of "Top 100" VendorsCRM Magazine's Top 100 CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales. NEW YORK, April 1, 2025 /PRNewswire-PRWeb/ -- CRM magazine has compiled its seventh ...
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