Together with highly configurable and flexible presentation layers these platforms are a key enabler for banks to build in a fast and agile way new digital services that are totally focused on adding real value and taking the customer experience to the next digitalization level
ebankIT develops a platform that allows seamless digital channels that saves people time, and thus enhances their lives in a small way. Indeed, a recent Bain report on customer loyalty in banking found that mobile and onlinebanking are the areas most likely to 'delight' customers and therefore increase their loyalty and make them more likely to recommend a particular retail bank.
Digital does offer some opportunities for banks to improve the way they are perceived, by helping them to improve the overall customer experience. Mobile and online banking frees customers from the need to call into branches or take to the telephone for most common transactions. It saves them time, and thus enhances their lives in a small way.
ebankIT develops a platform that allows seamless digital channels that saves people time, and thus enhances their lives in a small way. Indeed, a recent Bain report on customer loyalty in banking found that mobile and onlinebanking are the areas most likely to 'delight' customers and therefore increase their loyalty and make them more likely to recommend a particular retail bank.
Digital does offer some opportunities for banks to improve the way they are perceived, by helping them to improve the overall customer experience. Mobile and online banking frees customers from the need to call into branches or take to the telephone for most common transactions. It saves them time, and thus enhances their lives in a small way.
Location: Portugal, Porto
Investors 1
| Date | Name | Website |
| - | Pathena | pathena.co... |
Mentions in press and media 19
| Date | Title | Description |
| 24.03.2026 | Digital Banking 2026: AI Matures, Omnichannel Evolves, and Personalization Becomes Non-Negotiable | New ebankIT report reveals the five strategic shifts redefining digital transformation for retail banks and credit unions worldwide. Institutions are prioritizing integration, personalization, and security, recognizing that customer expecta... |
| 22.01.2026 | ebankIT Strengthens North American Expansion to Support Digital Banking Modernization | ebankIT logo Jerry Reese, Former Head of Digital Banking brings 20+ years of financial institution leadership to help FIs modernize their digital banking channels. Jerry’s experience gives him a unique perspective on the challenges communit... |
| 04.09.2025 | ebankIT to Unveil Industry’s Leading AI Transactional Banking Assistant Using Agentic AI at FinovateFall 2025 | ebankIT to debut its revolutionary agentic AI conversational banking assistant at FinovateFall. Banking customers increasingly expect the same level of intelligent, conversational interaction they experience with consumer AI tools, and eban... |
| 23.04.2025 | ebankIT launches new report 'UX & CX Battlecards: Omnichannel Strategies for Financial Institutions' | ebankIT’s report shares insights and case studies to help financial institutions create standout customer experiences through great UX design. UX & CX Battlecards is more than a report—it’s a strategic toolkit to help financial institut... |
| 18.03.2025 | Coast Capital launches digital commercial banking solution and renews long-term strategic partnership with ebankIT | The new commercial solution empowers Coast Capital’s business members with a suite of powerful digital tools to streamline account management and more Our enduring partnership with ebankIT has been pivotal in the successful launch of our co... |
| 28.01.2025 | Metropolitan Commercial Bank launches enhanced consumer digital banking platform in partnership with ebankIT | MCB has partnered with ebankIT to launch a consumer digital banking platform that will enhance its clients’ banking experience and accelerate onboarding. We are proud to partner with MCB. This platform not only simplifies onboarding and acc... |
| 12.09.2024 | ebankIT introduces a new digital business banking solution to streamline corporate finance operations | ebankIT business banking suite empowers financial institutions to streamline operations, enhance customer experiences, and drive sustainable growth. Recognizing the evolving needs of banks and their corporate clients, ebankIT has developed ... |
| 10.09.2024 | ebankIT establishes US headquarters in Atlanta, expanding presence in vibrant FinTech business community | Portuguese FinTech leader ebankIT opens US headquarters in Atlanta, Georgia, reinforcing commitment to innovation and growth in the digital banking sector. ebankIT is a fast-growing company that [...] has already made an impact on our thriv... |
| 12.06.2024 | Metropolitan Commercial Bank, Rockland Trust & Salem Five Bank Reveal Successful CX Strategies to Drive Digital Growth | Agent IQ, ebankIT, Finotta and The NBS Group host exclusive workshop on the future of customer experience in banking Agent IQ, ebankIT, Finotta and The NBS Group host exclusive workshop on the future of customer experience in banking BOSTON... |
| 21.05.2024 | ebankIT and Metropolitan Commercial Bank partner to launch digital banking platform for consumer and commercial clients | Embracing digital transformation helps our bankers stay ahead of the competition and deliver exceptional value to our stakeholders.” — Dixiana Berrios, MCBATLANTA, GEORGIA, USA, May 21, 2024 /EINPresswire.com/ -- ebankIT, a global provider ... |
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