| Date | Title | Description |
| 02.10.2024 | Niels Vejrup Carlsen launches Final Frontier: Denmark's first aerospace and defence VC Fund | Final Frontier, a new Nordic venture capital fund specialising in space and defence technologies, has launched.
It aims to raise €150 million to strengthen the commercial development of space and enhance the innovative capabilities of the E... |
| 18.06.2024 | I Hit $100 Million in Annual Revenue by Being More Transparent — Here Are the 3 Strategies That Helped Me Succeed Three road-tested ways to be more transparent and build relationships that can transfo... | It's a common nightmare — you're walking through a busy hallway or giving a presentation only to look down and find yourself completely naked.
We're inherently fearful of revealing too much about ourselves, and as an entrepreneur, this like... |
| 03.06.2024 | What are Some of the Key Ways That SMEs Can Boost Their Marketing in 2024? | There are various things for small business owners to consider, but marketing has to be up there with the most important.
After all, if you can’t market your business properly, you’ll struggle to find customers. On top of that, you want to ... |
| 02.08.2023 | AI Isn’t Here To Replace Your CS Agents—It’s Here To Save Them | By Mads Fosselius CEO and cofounder of Dixa, the all-in-one, conversational customer service platform. |
| 31.03.2023 | Secure Customer Loyalty By Empowering Your Agents To Create Effortless Service Experiences | CEO and co-founder of Dixa, an all-in-one, conversational customer service platform. |
| 10.11.2022 | Dixa Discover Unlocks the Power of Customer Service Data to Drive Growth | Dixa, the conversational customer service platform, announces Dixa Discover, a new analytics suite to help businesses leverage customer service data to make better business decisions. Dixa Discover combines agent performance data, customer ... |
| 05.07.2022 | Customer Service As A Value Center: How Can CX Leaders Demonstrate Their Value? | By Mads Fosselius CEO and Co-Founder of Dixa, the market-changing customer service platform. |
| 11.05.2022 | Making customer support experience more seamless, Fullview picks up $7.5 million | The market is facing massive secular trends from remote and distributed work. Customers buying B2B software have more options than ever before and, therefore, have higher expectations of their vendors and hence higher churn rates. 93% of co... |
| 10.03.2022 | Dixa’s $43 million-double tango! Danish disruptor buys French and German startup to turbocharge customer experiences | Driven by a need amongst service teams to connect to customers with intelligence, empathy, and the right information, Danish customer support innovator Dixa has acquired Lyon-based analytics firm Miuros and Berlin-based automation company S... |
| 14.09.2021 | Nextiva Scores A $200 Million Goldman Investment, Plus More Customer Service Software News | Behind nearly every great act of customer service lies the support of great software. If you want to serve, engage, and retain the customers who will fuel your business success, you’d best have the right technical backbone. Get this right a... |
| 02.08.2021 | Dixa secures $105 million in funding round to expand its CX platform | Dixa secures $105 million in funding round to expand its CX platform
Founded as a customer service solution that evolved into a customer engagement platform, European company Dixa announced it has received $105 million in a Series C funding... |
| 30.07.2021 | Copenhagen's Dixa scores $105M Series C | General Atlantic has led a $105 million investment in Dixa. The startup offers a conversational customer engagement platform designed to increase brand loyalty and improve customer experience. The funds will be used for recruitment as well ... |
| 29.07.2021 | Dixa raises $105M for its customer engagement platform; plans to quadruple its engineering team by 2022-end | Denmark-founded customer engagement platform Dixa has raised $105M (nearly €88.5M) in Series C funding led by General Atlantic. The round also saw participation from existing investors such as Notion Capital Project A and Seed Capital.
The ... |
| 29.07.2021 | Dixa Raises $105M in Series C Funding | Dixa Founding Team (Photo: Business Wire)
Dixa, a Copenhagen, Denmark-based customer engagement platform provider, raised $105M in Series C funding.
The round was led by General Atlantic with participation from Notion Capital, Project A and... |
| 28.07.2021 | Dixa nabs $105M to unify customer service channels | All the sessions from Transform 2021 are available on-demand now. Watch now.
Dixa, a startup developing conversational customer engagement software, today announced that it raised $105 million in a series C funding round led by General Atla... |
| 28.07.2021 | Danish startup Dixa nabs €89 million to help brands to stay connected with their customers | Dixa, the Danish customer service solution that evolved into a customer engagement platform, today announced a Series C funding round totalling around €89 million. The company using a multiexperience approach to deliver value-driven experie... |
| 28.07.2021 | Over 100 Million Reasons Why Conversational Customer Service Is The Way Forward | When I spoke to Mads Fosselius, Founder and CEO of Dixa, in February of last year, we talked about the emergence of a conversational age of customer service and that taking a ticketing approach to service was no longer cutting it. A bit lat... |
| 28.07.2021 | Dixa nabs $105M to unify customer service channels | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Dixa, a startup developing conversational custome... |
| 28.07.2021 | Dixa : the Next-Gen CX Platform, Raises $105M Series C to Transform Customer Service Worldwide | Founded as a customer service solution that evolved into a customer engagement platform, European company Dixa today announced a Series C funding round totaling $105M. The company is leading the change from customer service to value creatio... |
| 28.07.2021 | Danish startup Dixa with offices in Ukraine raises $105M | Danish startup Dixa with offices in Ukraine raises $105M
28 July, 2021, 18:43
Olha Karpenko --> --> --> -->--> --> --> --> --> --> --> --> -->
On July 28, 2021, Denmark-based Dixa announced a new $1... |
| 28.07.2021 | TPG and Brookfield add billions to the climate-tech coffers | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox.
As interest in climate-tech grows, so are the mega war chests.
Growth equity and buyout investor ... |
| 28.07.2021 | Danish startup Dixa with offices in Ukraine raises $105M | Danish startup Dixa with offices in Ukraine raises $105M
28 July, 2021, 18:43
Olha Karpenko
On July 28, 2021, Denmark-based Dixa announced a new $105 million Series C round, as the startup told AIN.UA. The valuation of the project in this r... |
| 28.07.2021 | Customer ‘multiexperience’ platform Dixa raises $105 million | Copenhagen-based customer service and engagement platform Dixa has raised $105 million in a Series C funding round. The company plans to further invest in product development, quadruple the engineering team by the end of 2022, and eyeball f... |
| 28.07.2021 | Customer engagement platform Dixa raises $105M Series C led by General Atlantic | European customer engagement platform Dixa has raised a Series C funding round of $105 million, led by growth equity investor General Atlantic. Existing investors Notion Capital, Project A and Seed Capital also participated. In February las... |
| 28.07.2021 | TPG and Brookfield add billions to the climate-tech coffers | As interest in climate-tech grows, so are the mega war chests.
Paid Content Building a world economy in WordPress From WP Engine
Growth equity and buyout investor TPG announced earlier this week that it had raised $5.4 billion to invest in ... |
| 28.07.2021 | Dixa, the Next-Gen CX Platform, Raises $105M Series C to Transform Customer Service Worldwide | |
| 28.07.2021 | Dixa, the Next-Gen CX Platform, Raises $105M Series C to Transform Customer Service Worldwide | ● Lead investor General Atlantic brings more than 40 years of experience backing leading global growth companies; round also includes participation from existing investors Notion Capital, Project A and SEED Capital
● This is the largest Se... |
| 28.07.2021 | Dixa raises $105M Series C to transform customer service worldwide; the largest funding round for a Denmark-founded tech startup | Customer service is one of the most important aspects of any business that is too often overlooked by the company’s senior management. It is one of the important services that makes or breaks a company. Today, some of the world’s biggest co... |
| 28.04.2021 | Dixa expands U.S. operations to take on established CX vendors | Dixa expands U.S. operations to take on established CX vendors
Dixa, a Nordic customer service innovator operating in the EMEA customer experience (CX) market, is strengthening its footprint in the U.S. Dixa is backed by Notion Capital, Pro... |
| 30.03.2021 | Interview with Mads Fosselius, CEO & Co-Founder at Conversational Customer Engagement Platform Dixa | 0 shares
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Dixa is a customer service software company, founded to deliver personalised and engaging ‘customer friendships’.
1. How did you come up with the idea for Dixa?
The shared vision of Dixa dates back t... |
| 28.02.2021 | Danish Dixa acquires Australian SaaS company Elevio | Danish customer support innovator Dixa has acquired Melbourne-based knowledge management platform Elevio in a circa US$15m deal. The acquisition supports Dixa’s long term vision to simplify more aspects of customer service through personali... |
| 17.02.2021 | Dixa acquires Elevio, the ‘knowledge management’ platform helping brands improve customer support | Dixa, the Danish customer support platform promising more personalised customer support, has acquired Melbourne-based “knowledge management” SaaS Elevio to bolster its product and technology offerings.
The deal is said to be worth around $1... |
| 01.07.2020 | 4 Ways to Improve Customer Service Through Technology | Eric Hamilton, Tech Times 01 July 2020, 09:07 am
(Photo : 4 Ways to Improve Customer Service Through Technology)
Every modern business needs to have top-notch customer service; otherwise, it will get wiped out from the market. Gone are the ... |
| 18.02.2020 | Danish startup Dixa with offices in Ukraine raises $36M | Danish startup Dixa with offices in Ukraine raises $36M
18 February, 2020, 14:30
Mike Sapiton
On February 3, the Denmark-based startup Dixa announced that it had closed a $36 million Series B funding round. The lead investor is Notion Capit... |
| 04.02.2020 | Copenhagen-based Dixa raises €32.5 million to end bad customer service | Danish startup Dixa has closed €32.5 million in Series B funding, led by Notion Capital, with participation from existing investors Project A Ventures and Seed Capital. The funds will accelerate the startup’s mission to make customer servic... |
| 04.02.2020 | Dixa, the ‘customer friendship’ platform, raises €32.5M to end bad customer service | Founded in Copenhagen in 2015, Dixa, a SaaS startup, aims to empower brands to create great experiences for their customers and agents by giving them the ability to communicate efficiently and conversationally.
Dubbed as the “customer frien... |
| 04.02.2020 | Dixa Raises $36M in Series B Funding | Dixa, a Copenhagen, Denmark-based SaaS startup offering a customer service platform for more personal customer service, raised $36M in Series B funding.
The round was led by Notion Capital, with participation from existing investors Project... |
| 04.02.2020 | Copenhagen-based SaaS startup Dixa raises $36M in funding to end bad customer service | Dixa, the SaaS startup that offers a customer service platform delivering more personal and data-driven customer experiences, has closed $36 million in Series B funding. Leading the round is Notion Capital, with participation from existing ... |
| 04.02.2020 | Danish startup Dixa raises $36 million Series B to fuel fast-growing, friendly customer service platform | Dixa, a Danish customer service platform, has raised $36 million in Series B funding, led by Notion Capital, with support from existing investors Project A and SEED Capital.
Founded in Copenhagen in 2015, Dixa wants to help brands connect w... |
| 03.02.2020 | Dixa, a customer engagement platform, picks up $36M Series B | Dixa, the customer engagement platform, has closed a $36 million Series B. Leading the round is Notion Capital, with participation from existing investors Project A Ventures and SEED Capital.
The Copenhagen and now London-based startup says... |
| 11.02.2019 | Top startup news for today, Monday, February 11, 2019 | Good morning! Here are some of the top technology startup news stories for today, Monday, February 11.
Fitbit unveils a new health tracker that is only available through your employer or insurer. Fitbit quietly launches Inspire, its first ... |
| 11.02.2019 | Dixa: Danish tech startup that aims to end bad customer service just got €12.4M funding | Dixa, a Copenhagen and London based startup focusing on customer service has just got a funding of $14 million (around €12.4 million) in a Series A round. The funding was led by Project A Ventures together with the early investor SEED Capit... |
| 08.02.2019 | Daily funding roundup - February 8th, 2019 | Athenascope raised $2.5M; Green Dot Bioplastics raised $6.5M; Castle raised $9.2M; Dixa raised $14M
Athenascope: Athenascope is a small startup aiming to tap computer vision intelligence to record, review and recap. Athenascope has raised $... |
| 08.02.2019 | Dixa, the ‘customer friendship’ platform, raises $14M | Dixa, a Copenhagen-based startup that offers a platform to help companies provide better and more consistent customer service across multiple channels, has raised $14 million in Series A funding. The round is led by Project A Ventures, with... |
| 08.02.2019 | Copenhagen and London-based startup Dixa raises €12.4 million for its customer friendship platform | Copenhagen and London-based startup Dixa has developed a cloud-based ‘Customer Friendship Platform’ for conversational customer engagement using chat, phone, email, and Facebook messenger.
After emerging from stealth mode in 2017 and launch... |
| 08.02.2019 | Dixa Raises $14m in Series A Funding | Dixa, a Copenhagen, Denmark and London, UK-based startup focusing on customer service, raised $14m in Series A funding.
The round was led by Project A Ventures with participation from early investor SEED Capital.
The company will use the fu... |
| - | Customer 'multiexperience' platform Dixa raises $105 million | Copenhagen-based customer service and engagement platform Dixa has raised $105 million in a Series C funding round. The company plans to further invest in product development, quadruple the engineering team by the end of 2022, and eyeball f... |
| - | Making customer support experience more seamless, Fullview picks up $7.5 million | The market is facing massive secular trends from remote and distributed work. Customers buying B2B software have more options than ever before and, therefore, have higher expectations of their vendors and hence higher churn rates. 93% of co... |
| - | Dixa’s $43 million-double tango! Danish disruptor buys French and German startup to turbocharge customer experiences | Driven by a need amongst service teams to connect to customers with intelligence, empathy, and the right information, Danish customer support innovator Dixa has acquired Lyon-based analytics firm Miuros and Berlin-based automation company S... |
| - | Dixa, the Next-Gen CX Platform, Raises $105M Series C | Lead investor General Atlantic brings more than 40 years of experience backing leading global growth companies; round also includes participation from existing investors Notion Capital, Project A and SEED Capital
This is the largest Series ... |
