| Date | Title | Description |
| 17.01.2025 | DNA Deal Desk Launches $2M SPV in Quai Network On DNADEALDESK.COM | SAN JUAN, PUERTO RICO, Jan. 17, 2025 (GLOBE NEWSWIRE) -- DNADealDesk.com, the innovative investment platform connecting accredited investors with top-tier Web3 projects, proudly announces the launch of its latest Special Purpose Vehicle (SP... |
| 08.12.2020 | Salesforce купил Slack, Discord оценивается в $7 млрд, Джастин Тимберлейк инвестировал в Step — эти и другие новости за 30 ноября-4 декабря
1. Salesforce купил Slack за $27.7 млрд
2. Discord готовит... | Salesforce купил Slack, Discord оценивается в $7 млрд, Джастин Тимберлейк инвестировал в Step — эти и другие новости за 30 ноября-4 декабря |
| 08.12.2020 | Salesforce acquired Slack, Discord is valued at $7 billion, Justin Timberlake invested in Step — these and other news of November 30-December 4
1. Salesforce acquired Slack for $27.7 billion
2. Disc... | Salesforce acquired Slack, Discord is valued at $7 billion, Justin Timberlake invested in Step — these and other news of November 30-December 4 |
| 27.03.2018 | 8 DIY Tools You Need to Get Your Business off the Ground | March 27, 2018 5 min read
Opinions expressed by Entrepreneur contributors are their own.
I’ve learned the hard way that building a business from scratch requires scrappiness and strategy in equal measure.
Related: 11 Killer Free Tools to La... |
| 01.11.2017 | Bootstrapped No More: Benjamin’s Desk Raises $1.2M Series A | Following its merger with D.C.-based incubator 1776, the formerly bootstrapped coworking space Benjamin’s Desk raised some cash under its old name.
In what’s being called a Series A round, the company — which retained the 1776 branding as p... |
| 08.08.2017 | India Close to Finishing Work on Cryptocurrency Rule Proposals | India's government has reportedly completed work on a proposal that outlines possible steps for regulating cryptocurrencies.
According to local media source Business Line, the report, submitted by an intergovernmental body put together in A... |
| 26.03.2017 | Why it’s back to basics with bots | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
I occasionally meet with a company that worries t... |
| 08.03.2017 | Amazon’s AWS acquired meeting productivity startup Do to expand Chime | Amazon has quietly made one more acquisition to build out the productivity services on its cloud platform AWS. The company has acquired Do.com, a startup that had built a platform to make meetings more productive by doing things like managi... |
| 20.06.2016 | 6 Tools to Support Multiple Clients at Your Help Desk | Most help desk ticketing systems specialize in helping one business support all of its customers or internal users. These solutions include searchable databases that allow customers to locate solutions to their own issues. As helpful as thi... |
| 20.03.2016 | Lessons from starting a company during the last downturn | Alex Bard Contributor
Alex Bard is the CEO of Campaign Monitor.
I started my last company in mid-2009, just as the market was beginning to recover from the fallout of the financial crisis. In the past several years, surrounded by fast-growt... |
| 11.03.2016 | What Every Entrepreneur Should Learn From the Webvan Failure | The Entrepreneur Insider network is an online community where the most thoughtful and influential people in America’s startup scene contribute answers to timely questions about entrepreneurship and careers. Today’s answer to the question “H... |
| 12.02.2016 | The Impact of Freelancers on the Technology Space | The U.S. unemployment rate may have plunged to 4.9 percent in January, but freelancers still form the backbone of this economy’s recovery from The Great Recession. The technology space has understood this in more ways than one, and is rushi... |
| 07.12.2015 | Salesforce’s new Desk.com tool helps service agents track value-add opportunities | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
At the front lines of any company’s battle to win... |
| 07.12.2015 | Salesforce’s new Desk.com tool helps service agents track value-add opportunities | At the front lines of any company’s battle to win the hearts and minds of customers are the service teams. They become the public face of the company when something goes wrong with the product, and they’re the ones who bear the brunt of the... |
| 17.11.2015 | Hootsuite deepens ties to Microsoft with Yammer, SharePoint, and Dynamics integrations | Did you miss a session from GamesBeat Summit 2022? All sessions are available to stream now. Learn more.
Hootsuite has further integrated its social media management platform with Microsoft’s suite of products. Starting today, data will be ... |
| 17.11.2015 | Hootsuite deepens ties to Microsoft with Yammer, SharePoint, and Dynamics integrations | Hootsuite has further integrated its social media management platform with Microsoft’s suite of products. Starting today, data will be shared between Hootsuite and Microsoft’s Dynamics CRM, SharePoint, and Yammer. The expectation is that te... |
| 12.11.2015 | SalesforceIQ pairs with Desk.com so small businesses can better manage sales and customer service | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Two months after it launched a sales solution for... |
| 22.10.2015 | 6 ways startups can *think different* with customer service | This sponsored post is produced by Desk.com.
Startups are known for creative thinking, trying new things, doing things differently. Yet they often fall prey to a fundamental mistake: forgetting to serve the customer. It’s not easy to launch... |
| 17.08.2015 | Oracle brings Social and Service Clouds closer for the sake of customer service | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
In this Age of Social, customer service is a form... |
| 17.08.2015 | Oracle brings Social and Service Clouds closer for the sake of customer service | In this Age of Social, customer service is a form of marketing. To stay up with this trend, Oracle is today announcing enhancements to its Service and Social Clouds.
The largest change is that Web self-service and Web community are now unif... |
| 25.06.2015 | Salesforce moves bigger into customer service for apps | Your apps are about to become Salesforced.
Today, the customer-handling giant announced a private beta of Service for Apps, a new lineup of functionality out of its Service Cloud. It’s also making its mobile SOS service — an Amazon Mayday-l... |
| 25.06.2015 | Salesforce moves bigger into customer service for apps | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Your apps are about to become Salesforced.
Today,... |
| 09.06.2015 | Talkdesk scores $15M to create more light-as-a-cloud call centers | It may seem like technology from another century, but voice-over-phone is still a highly popular way for customers to communicate with brands.
Today, San Francisco-based Talkdesk is announcing it has raised a series A round of $15 million s... |
| 09.06.2015 | Talkdesk scores $15M to create more light-as-a-cloud call centers | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
It may seem like technology from another century,... |
| 24.05.2015 | Positioning The Next Generation Of Women To Succeed In Silicon Valley | Leyla Seka Contributor
Editor’s note: Leyla Seka is the SVP and GM of Salesforce Desk.com.
Over the past few months there’s been a lot of discussion about whether women are positioned for success in Silicon Valley. The debate on empowering ... |
| 19.03.2015 | Olark’s Sunir Shah on Building a Company Around Customer Service [VIDEO] | “At Olark, we do All Hands Support. Not just because we need to do support, but because we want everyone in the company to get to know customers. We're all human beings: we all feel; we all want; we all have problems; we all have first name... |
| 24.11.2014 | Salesforce Wants Desk.com App Hub To Be One-Stop Shop For SMBs | Salesforce.com announced an update today to Desk.com, their customer service product aimed at small businesses. They have created a Desk.com app store called the App Hub that includes a bunch of partner apps chosen specifically for SMBs to ... |
| 15.08.2014 | Don’t be afraid to take on your biggest competitor: How to get users with provocative marketing | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
F**k Vogue. That was the idea. It was 2009 and we... |
| 15.08.2014 | Don’t be afraid to take on your biggest competitor: How to get users with provocative marketing | F**k Vogue. That was the idea. It was 2009 and we were looking for the right messaging for Sense of Fashion. A messaging that would resonate with our potential users. And since it was a marketplace for independent fashion, with early fashio... |
| 05.08.2014 | Salesforce Desk.com Adds Video Customer Support | Salesforce announced the launch of a new video support center for Desk.com, which it claims “empowers companies to transform their customer service offerings through video.”
A spokesperson for the company tells WebProNews, “Now, companies c... |
| 17.06.2014 | Salesforce Launches New Desk.com, Mobile App | Salesforce announced a new version of Desk.com on Tuesday complete with a mobile app, reporting engine, and “intelligent” agent console.
The console can be personalized on a per agent basis to make each more productive, but still honor the ... |
| 12.06.2014 | Freshdesk Snags $31M in Series D Funding To Continue Building Customer Support Services | Freshdesk, the customer support as a service company with 23,000 customers, raised $31 million in Series D funding today in a round led by Tiger Global Management, with Accel Partners and Google Capital also contributing.
The funding is sig... |
| 24.04.2014 | Salesforce Debuts Its Answer To Amazon’s Mayday: An SOS Button For Mobile App Support | Salesforce has poured a lot of investment into social and mobile products to make sure that its suite of cloud-based CRM services continues to find audiences where consumers are engaging online the most these days. Today it unveiled the lat... |
| 10.04.2014 | Customer service giant Zendesk plans $150M IPO, acquires live chat startup Zopim | Zendesk, maker of customer service software, just announced its plans to go public and raise as much as $150 million.
The news, revealed in a standard S-1 form, follows IPO interest from numerous tech heavyweights, including Box and Dropbox... |
| 22.01.2014 | 10 powerful, cloud-based help-desk services to help you win at customer service | The rise of social media should horrify any company with crappy customer service.
Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to the entire world. As we saw with musician... |
| 27.10.2013 | Salesforce.com’s Odd Decision To Close Do.com | On Friday, Salesforce.com said it would shut down do.com, its once-heralded task-management service. The closing is an odd one. The service has a loyal following and is lauded for its good design and usability. But even odder may be what th... |
| 25.10.2013 | ANNOUNCING the 5 Finalist Startups at Tech Cocktail Celebrate | Over the last 10 months, we've examined thousands of startup applications where hundreds were selected to participate at their local Tech Cocktail Mixer. Tech Cocktail readers and event attendees selected their favorites at each event, acco... |
| 13.05.2013 | Zapier Launches API-Monitoring Service To Catch Issues And Outages | Zapier, a service that automates tasks between online services, has launched a tool that monitors 200 APIs, sometimes catching an outage before the provider does.
The new tool monitors the uptime and downtime of every API on Zapier. It is d... |
| 23.04.2013 | Salesforce launches Social.com, a social advertising app based on Brighter Option | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Enterprise cloud software titan Salesforce has la... |
| 13.02.2013 | Salesforce’s Do.com teams up with Dropbox, Google Drive, & others to help your team ‘do more’ | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Salesforce-owned productivity app Do.com has part... |
| 13.02.2013 | Salesforce’s Do.com teams up with Dropbox, Google Drive, & others to help your team ‘do more’ | Salesforce-owned productivity app Do.com has partnered with big-name services like Google Drive, Dropbox, and Harvest to improve its offerings and build an even-better app to help teams accomplish tasks.
“A lot of our customers don’t have a... |
| 27.01.2013 | The Enterprise Cool Kids | No, this isn’t a guest column by Aaron Levie. Though he and his startup Box, the poster child of the “sexy enterprise,” are definitely included in the bunch. “You should definitely kick Aaron off the list. Just to mess with him,” Zendesk fo... |
| 12.12.2012 | Desk.com adds gamification to boost service rep productivity | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Salesforce-owned customer support app Desk.com ha... |
| 12.12.2012 | Desk.com adds gamification to boost service rep productivity | Salesforce-owned customer support app Desk.com has added a new “achievements” feature to motivate service representatives to earn badges as they help more people.
Desk.com launched in January and competes with Zendesk and TalkDesk to give s... |
| 28.08.2012 | How to Ease Acquisitions from the Acqui-Hired Founders | August 28, 2012 5 min read
Opinions expressed by Entrepreneur contributors are their own.
Tech giants these days have been snapping up smaller rivals as though they're playing a high-stakes game of Monopoly. But instead of collecting the de... |
| 16.08.2012 | ‘Broforce’: 7 startup CEOs now working (out) at Salesforce.com (gallery) | Enterprise software giant Salesforce has been on a buying spree, and in recent years, it has welcomed almost a dozen dashing founders and CEOs into its corporate sanctuary in San Francisco.
Initially focused on customer relationship managem... |
| 25.07.2012 | TechStars, FounderFuel, & YC startups to get free customer support from Desk.com (exclusive) | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Salesforce’s Desk.com has partnered with notable ... |
| 13.07.2012 | How To Create A Minimum Viable Product | Editor’s note: This is a guest post by Emre Sokullu, founder and chief architect of GROU.PS
There’s been a lot of talk on the concept of minimum viable product lately, but not much has been written on how to actually implement one. Having g... |
| 31.05.2012 | Salesforce Adds Multilingual Features To Customer Support Service Desk.com | Salesforce.com is working to make Desk.com, the customer service platform for small and medium businesses that it launched in January, more useful for global companies by announcing support for multiple languages.
To be clear, Desk.com isn’... |
| 17.05.2012 | Freshdesk Launches $10M “Future Fund” To Bring Free Help Desk Support To 500+ Startups | Freshdesk is trying to make waves in cloud customer support. Launched in June of last year, the young company is on a mission to help businesses of all sizes manage customer service through both traditional channels, like email and phone, a... |
| 31.01.2012 | Salesforce launches 'mobile-to-mobile' support system Desk.com | Salesforce, the gold standard of cloud-based CRM, launched on Tuesday a new customer support application called Desk.com, which gives small and medium-sized businesses a "social help desk" designed so ultraconnected, smartphone-to... |
| 30.01.2012 | Salesforce launches Desk.com, slick social customer support software based on Assistly | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Enterprise cloud powerhouse Salesforce has launch... |
| 17.10.2011 | Assistly's fundraising lessons before its $50M sale | Alex Bard, CEO and co-founder of Assistly shares experience raising funds from VCs
Hearing VC fundraising experiences from successful companies is always helpful for entrepreneurs still slogging away for investment after investment. Assistl... |
| - | Facebook поможет разработчикам приложений | Facebook анонсировал программу FbStart, которая предоставит мобильным разработчикам доступ к тестированию приложений, исследованиям пользовательской аудитории, а также к ряду дорогстоящих инструментов.
На данный момент нашлось около 800 пре... |
