| Date | Title | Description |
| 01.04.2026 | ‘I hate customer-service chatbots’: The consumer-AI refund relationship is off to a rocky start | To learn more about the CNBC CFO Council, visit cnbccouncils.com/cfo
Many consumers say early experiences with customer support chatbots feel more like deflection than resolution.
There are benefits to call center AI, such as lowering the s... |
| 11.02.2026 | Agentic financial modeling startup Meridian gets $17M in funding
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Cookies | Meridian, an agentic artificial intelligence startup trying to reinvent complex financial modeling, has the money it needs to complete that mission after raising $17 million in seed funding today.
The round, led by Andreessen Horowitz and T... |
| 02.02.2026 | Decagon AI Secures $250M, Valuation Soars to $4.5 Billion on AI Concierge Dominance | Decagon AI raised $250 million in Series D funding. This elevates its valuation to $4.5 billion. The investment targets accelerated development and operational expansion. Decagon delivers advanced conversational AI agents. These agents crea... |
| 29.01.2026 | Decagon Raises $250M in Series D Funding | Decagon, a San Francisco, CA-based company which specializes in conversational AI agents for concierge customer experiences, raised $250M in Series D funding, at $4.5 Billion valuation.
The round was led by Coatue Management and Index Ventu... |
| 29.01.2026 | Decagon: $250 Million Series D At $4.5 Billion Valuation Raised For AI-Based Customer Experience Platform | Decagon, a company focused on conversational AI agents for concierge-style customer experiences, has raised $250 million in a Series D round led by new investors Coatue Management and Index Ventures. The financing also included new particip... |
| 28.01.2026 | Decagon AI raises $250M at $4.5B valuation to scale AI concierge platform
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Cookies | Artificial intelligence concierge for every customer company Decagon AI Inc., which offers an artificial intelligence “concierge” for customers, today revealed that it has raised $250 million in new late-stage funding on a $4.5 billion valu... |
| 16.01.2026 | Parloa привлек 350 миллионов долларов на развитие AI для клиентской поддержки | Берлинский стартап строит голосовых и текстовых ботов, которые заменяют операторов в колл-центрах крупных компаний. Среди клиентов Parloa уже есть Booking.com, Allianz, SAP и другие корпорации с огромными объемами обращений.
В декабре компа... |
| 17.12.2025 | AI Voice Pioneer PolyAI Lands $86M, Redefines Enterprise Customer Service | PolyAI, the London-based AI leader, secured $86 million in Series D funding. This pushes its valuation to $750 million. The company specializes in advanced voice AI agents. They automate complex enterprise customer service. PolyAI uses uniq... |
| 15.12.2025 | Call center chatbot startup PolyAI raises $86M at a $750M valuation
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Cookies | London-based artificial intelligence startup PolyAI Ltd. said today it has raised $86 million in late-stage funding at a $750 million valuation for its agentic chatbot platform that automates customer interactions for casinos, banks, hospit... |
| 01.12.2025 | Baseten takes on hyperscalers with new AI training platform that lets you own your model weights | Baseten, the AI infrastructure company recently valued at $2.15 billion, is making its most significant product pivot yet: a full-scale push into model training that could reshape how enterprises wean themselves off dependence on OpenAI and... |
| 11.11.2025 | Decagon Receives Investment From T.Capital | Decagon, a San Francisco, CA-based company which specializes in conversational AI agents for concierge customer experiences, received an investment from T.Capital.
The amount of the deal was not disclosed.
The company intends to use the fun... |
| 10.11.2025 | Decagon Announces Commercial Pilot With Deutsche Telekom And Strategic Investment from T.Capital | Decagon announced a new commercial pilot with Deutsche Telekom, along with a strategic investment from T.Capital, the corporate venture arm of Deutsche Telekom. The announcement was made at Web Summit 2025 in Lisbon, where Decagon is delive... |
| 16.10.2025 | Campfire: $65 Million Series B Raised To Advance AI-Based Finance Transformation | Campfire Software, a San Francisco-based company reimagining enterprise resource planning (ERP) for finance teams, announced it has raised $65 million in Series B funding co-led by Accel and Ribbit. This funding round follows closely on the... |
| 15.10.2025 | Campfire Raises $65M in Series B Funding | Campfire, a San Francisco, CA-based provider of ERP for modern finance teams, raised $65m in Series B funding.
The round was co-led by Accel and Ribbit, with participation from Foundation Capital and Y Combinator, along with angel investors... |
| 23.09.2025 | VCs to AI startups: please take our money | Synopsis
The lavish VC overtures are part of a larger Silicon Valley frenzy for AI, driven by startupsâ astonishing revenue growth and investorsâ belief that these companies can dethrone tech giants. US startups have raised around $200 ... |
| 07.08.2025 | Lorikeet Raises $35M to Build AI Concierges Beyond Chatbots | Lorikeet, the company that helps businesses create universal AI concierges for their customers, today announced it has raised $35 million USD in Series A funding to accelerate product development and go-to-market efforts. The round was led ... |
| 21.07.2025 | Krisp Launches VIVA SDK, Surpasses 1 Billion Monthly Minutes of Voice AI | Krisp, the leader in real-time Voice AI technology, today announced the launch of VIVA, its voice isolation AI model and software development kit (SDK) built for Voice AI agents, while achieving 1 billion minutes of monthly Voice AI process... |
| 24.06.2025 | Decagon's $131 Million Surge: A New Era for AI Customer Service | In the bustling tech landscape of San Francisco, a storm is brewing. Decagon, a rising star in the realm of conversational AI, has just secured a whopping $131 million in Series C funding. This infusion of capital elevates the company’s val... |
| 24.06.2025 | Decagon Raises $131M in Series C Funding; at $1.5B Valuation | Decagon, a San Francisco, CA-based company which specializes in conversational AI agents for customer experience, raised $131M in Series C funding, at $1.5 Billion valuation.
The round was led by Accel and Andreessen Horowitz (Growth Fund),... |
| 23.06.2025 | Chatbot startup Decagon gets $131M to build personalized AI agents for every consumer
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Cookies | Decagon AI Inc., a startup that builds artificial intelligence-powered customer service agents for businesses, has closed on its third major funding round in the space of just 12 months, raising $131 million today.
The Series C round, which... |
| 23.06.2025 | Customer service AI startup Decagon raises $131 million | Agencies
Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.
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DecagonAI customer serviceve... |
| 20.03.2025 | OpenAI’s new voice AI model gpt-4o-transcribe lets you add speech to your existing text apps in seconds | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
OpenAI‘s voice AI models have gotten it into trouble before with actor Scarlett Johansson, but that isn’t stoppin... |
| 18.10.2024 | Decagon's $100 Million Leap: Revolutionizing Customer Support with AI | In the bustling heart of San Francisco, a quiet revolution is brewing. Decagon, a trailblazer in AI customer support, has just secured a staggering $100 million in funding. This financial windfall, including a $65 million Series B round led... |
| 15.10.2024 | AI startups Decagon and Neuron7 raise millions to transform customer service and repairs
Enhancing customer support
Intelligent repair automation
Your vote of support is important to us and it helps u... | Artificial intelligence-powered customer service startups Decagon AI Inc. and Neuron7 Inc. both announced big funding rounds today, with the former closing on a hefty $65 million investment, and the latter raising $44 million.
Decagon said ... |
| 15.10.2024 | Decagon Raises $100M | Decagon, a San Francisco, CA-based innovator in AI customer support agents, raised $100M, including its latest Series B funding round.
The $65M Series B round was led by Bain Capital Ventures with participation from Elad Gil, A*, Accel, BON... |
| 20.06.2024 | Decagon Disrupts Customer Support Landscape with Innovative AI-Powered Agents | In a groundbreaking move, Decagon, a leading generative AI company, has secured a substantial $35 million in funding to revolutionize the customer support industry. The company's emergence from stealth mode has been met with great anticipat... |
| 19.06.2024 | Decagon Raises $35M in Seed and Series A Funding | Decagon, a San Francisco, CA-based generative AI company empowering enterprise customer support, raised $35M in Seed and Series A funding.
The Seed round was led by a16z and Series A was led by Accel with participation from A*, Elad Gil, an... |
| 18.06.2024 | Decagon Secures $35Million from Accel and a16z for AI-Powered Customer Support | The company emerges from stealth with Eventbrite, Bilt, Substack, and Rippling as customers
Decagon, a generative AI company powering enterprise customer support, emerged from stealth and announced its Seed and Series A funding round of $35... |
| 18.06.2024 | Decagon raises $35M to transform customer service with more ‘humanlike’ AI agents
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One click below supports our mission to... | Generative artificial intelligence chatbot startup Decagon AI Inc. is aiming up upend the nascent AI-powered customer support industry after closing on a $35 million early-stage funding round.
Announced today, the Series A round was led by ... |
| 18.06.2024 | Decagon emerges from stealth to provide ‘human-like’ AI agents, transforming customer support for enterprises | It's time to celebrate the incredible women leading the way in AI! Nominate your inspiring leaders for VentureBeat’s Women in AI Awards today before June 18. Learn More
“In the AI customer support chatbot space, we see more flashy demos tha... |
| - | Decagon | “The AI concierge concierge for every customer.” |
| - | Decagon | “AI customer support for your enterprise” |
| - | Decagon | “Reimagine your customer experience with AI agents, built for the enterprise.” |
