| Date | Title | Description |
| 31.03.2026 | Interloom: $16.5 Million Seed Funding Raised For Enterprise AI Memory Platform | Interloom announced it has raised $16.5 million in a seed funding round to address a critical limitation in enterprise AI, the lack of institutional memory. The round was led by DN Capital, with participation from Bek Ventures and Air Stree... |
| 12.02.2026 | Qontext: $2.7 Million Pre-Seed Funding Raised To Build Independent AI Context Infrastructure | Qontext, a Berlin-based startup building an independent context layer for AI, has raised $2.7 million in pre-seed funding to help companies run AI workflows, agents, and applications on a shared, reusable base of governed, continuously upda... |
| 29.01.2026 | Über 25 Exits, die alle mitbekommen haben sollten | Millionenschwere Exits und Mehrheitsbeteiligungen gehören zum Grundrauschen der Startup-Szene. Auch im Jahre 2025 gab es wieder einige interessante Exits. In der schnelllebigen Gründerszene sind viele Exits und Übernahmen aber auch sofort w... |
| 12.12.2025 | NiCE Launches Local Dedicated CXone Mpower Instance in South Africa | NiCE (Nasdaq: NICE) today announced the official launch and general availability of NiCE CXone Mpower on a dedicated, local instance in South Africa, marking a significant expansion of its AI-powered customer experience platform within the ... |
| 12.11.2025 | Wonderful AI Secures $100M Funding, $700M Valuation for Global AI Agents | Israeli AI startup Wonderful just raised $100 million in Series A funding. This boosts its valuation to $700 million. The company builds advanced multilingual AI agents for global enterprises. These agents expertly adapt to diverse local cu... |
| 11.11.2025 | Wonderful raises $100M to scale multilingual enterprise AI agents worldwide
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Cookies | Israel-based Wonderful Ltd., a startup that builds enterprise-ready artificial intelligence agents, today announced it has raised $100 million in an early-stage funding round led by Index Ventures.
New investors Insight Partners and IVP joi... |
| 23.10.2025 | Conversational AI Platform Uniphore Raises USD 260 Mn Funding The Series F funding round saw participation from NVIDIA, AMD, Snowflake, and Databricks, alongside existing investors NEA and March Capit... | Conversational automation platform Uniphore has raised USD 260 million in its Series F funding round, with participation from NVIDIA, AMD, Snowflake, and Databricks, alongside existing investors NEA and March Capital.
The company's valuatio... |
| 16.10.2025 | NiCE Cognigy Launches AI Ops Center, Ensuring AI Workforce Reliability at Scale | - |
| 02.10.2025 | Dan Ives says AI-related M&A ‘floodgates’ are about to open. Here are his takeover picks | Notable technology industry analyst Dan Ives says Big Tech companies and private equity firms are gearing up to make a flurry of acquisitions to stay ahead in the AI arms race. The analyst shared his picks for stocks that are prime acquisit... |
| 09.09.2025 | NiCE completes Cognigy deal to boost global AI customer experience | - |
| 08.09.2025 | NiCE Closes Acquisition of Cognigy, Transforming Customer Experience with Best-in-Class, Data-Driven CX AI Platform | - |
| 20.08.2025 | Cognigy is a Leader in the 2025 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms | Cognigy is recognized by Gartner® as a Leader for Completeness of Vision and Ability to Execute
Cognigy, a global leader in AI-powered customer service solutions, announced that the company has been named a Leader in the Gartner® Magic Quad... |
| 01.08.2025 | +++ Cognigy +++ Makersite +++ NATO Innovation Fund +++ EQT Ventures +++ Isartal Ventures +++ | Was gibt’s Neues? In unserem #StartupTicker liefern wir eine kompakte Übersicht über die wichtigsten Startup-Nachrichten des Tages (Freitag, 1. August). #STARTUPLAND
SAVE THE DATE: Am 5. November findet unsere zweite STARTUPLAND statt. Es e... |
| 01.08.2025 | TalkTalk bags £100M, Klarna granted UK EMI licence, and European DIGITAL SME Alliance slams EU–US trade deal | This week we tracked more than 50 tech funding deals worth over €967 million, and over 20 exits, M&A transactions, rumours, and related news stories across Europe. In addition to this week's top financials, we've also indexed the most i... |
| 31.07.2025 | Cognigy Joins the New AI Agents and Tools Category in AWS Marketplace | Cognigy, a global leader in AI-powered customer service solutions, today announced the availability of Cognigy.AI in the new AI Agents and Tools category of AWS Marketplace. Customers can now easily discover, buy, and deploy AI Agents solut... |
| 29.07.2025 | +++ Cognigy +++ NiCE +++ Holidu +++ Stiftungen +++ Venture Capital +++ USA +++ KI +++ | Was gibt’s Neues? In unserem #StartupTicker liefern wir eine kompakte Übersicht über die wichtigsten Startup-Nachrichten des Tages (Dienstag, 29. Juli). #STARTUPLAND
SAVE THE DATE: Am 5. November findet unsere zweite STARTUPLAND statt. Es e... |
| 28.07.2025 | NiCE kauft Cognigy für 955 Millionen – Project Q sammelt 7,5 Millionen ein – Saint Sass erhält 5 Millionen | Im #DealMonitor für den 28. Juli werfen wir einen Blick auf die wichtigsten, spannendsten und interessantesten Investments und Exits des Tages in der DACH-Region. Alle Deals der Vortage gibt es im großen und übersichtlichen #DealMonitor-Arc... |
| 28.07.2025 | German AI startup Cognigy hoovered up by US customer service firm NiCE | A German AI agents startup is being acquired by a US customer service company in a near $1bn deal, in what is thought to be Europe’s biggest AI exit to date.
German startup Cognigy, founded in 2016, is backed by Insight Partners, DN Capital... |
| 28.07.2025 | NiCE to Acquire Cognigy | NiCE (NASDAQ: NICE), a global leader in AI-powered customer experience, today announced that it has entered into a definitive agreement to acquire Cognigy, a global market leader in conversational and agentic AI. This strategic acquisition ... |
| 28.07.2025 | NiCE to Buy Cognigy | NiCE (NASDAQ: NICE), a NYC-based company which specializes in AI-powered customer experience, acquired Cognigy, a Düsseldorf, Germany-based conversational and agentic AI company.
The amount of the deal was not disclosed.
The acquisition wil... |
| 25.07.2025 | ICMI Contact Center Expo Reveals 2025 Global Awards Finalists | ICMI’s Contact Center Expo, which brings call center industry professionals together to tackle the challenges and opportunities that will enable positive growth and change in the contact center industry, today announces the finalists for th... |
| 24.07.2025 | +++ Soonicorns +++ MXR Tactics +++ SumUp +++ Oetker Digital +++ Finanzfluss +++ | Was gibt’s Neues? In unserem #StartupTicker liefern wir eine kompakte Übersicht über die wichtigsten Startup-Nachrichten des Tages (Donnerstag, 24. Juli). #STARTUPLAND
SAVE THE DATE: Am 5. November findet unsere zweite STARTUPLAND statt. Es... |
| 24.07.2025 | Cognigy and TeKnowledge Partner to Accelerate Agentic AI Adoption in the Enterprise | Cognigy, a global leader in AI-powered customer service solutions, announced a strategic partnership with TeKnowledge, a global tech services provider specializing in artificial intelligence, CX and cybersecurity solutions. Together, the co... |
| 08.07.2025 | Cognigy Leads in Opus Research’s 2025 Conversational AI Intelliview | Distinguished for Innovation, Enterprise Readiness, and Visionary Approach to Agentic AI
Cognigy, a global leader in AI-powered customer service solutions, has been recognized as the leader in the newly released 2025 Conversational AI Intel... |
| 02.07.2025 | Confidence in agentic AI: Why eval infrastructure must come first | As AI agents enter real-world deployment, organizations are under pressure to define where they belong, how to build them effectively, and how to operationalize them at scale. At VentureBeat’s Transform 2025, tech leaders gathered to talk a... |
| 27.06.2025 | Navigating the AI Frontier: Strategies for Success in Enterprise Deployments | The landscape of enterprise AI is evolving rapidly. Companies are racing to deploy AI agents, but many are stumbling. The secret to success lies not in the sophistication of the AI models but in the groundwork laid before deployment. As lea... |
| 26.06.2025 | Lessons learned from agentic AI leaders reveal critical deployment strategies for enterprises | Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more
Companies are rushing AI agents into production — and many of them will fail. But ... |
| 26.06.2025 | Careington Implements Cognigy’s Voice AI Solution to Boost Customer Service | Careington International Corporation is proud to announce enhanced customer service efficiencies through its collaboration with Cognigy, a global leader in AI-driven customer service solutions. By integrating Cognigy’s innovative AI solutio... |
| 10.06.2025 | Cognigy Shines at CCW Vegas 2025 with Agentic AI and Growth | Cognigy, a global leader in AI-powered customer service solutions, is bringing bold energy and enterprise impact to Customer Contact Week (CCW) Las Vegas 2025, the largest contact center conference in the world, with a packed line up of hig... |
| 30.05.2025 | VivaTech returns to Paris – Porte de Versailles from June 11 to 14! | Mark your calendars: NVIDIA CEO Jensen Huang hits the Dome Stage at VivaTech for his GTC Paris keynote on June 11. Expect insights, surprises, and major AI reveals from NVIDIA & one of tech’s most visionary leaders. More information her... |
| 12.05.2025 | Cognigy and SpinSci Technologies Announce AI-Enabled Patient Access with Real-Time EHR Integration at HIMSS Texas 2025 | DALLAS, TEXAS, TX, UNITED STATES, May 12, 2025 /EINPresswire.com/ -- Cognigy, a global leader in AI-powered customer service solutions, and SpinSci Technologies, a pioneer in EHR-integrated patient access solutions, today announced a strate... |
| 22.04.2025 | Auf diese Startups setzt Insight in Deutschland | Der New Yorker Venture Capitalist Insight Partners, früher als Insight Venture Partners bekannt, gehört zu den heißesten Adressen in Sachen Risikokapital. Bereits seit 1995 investiert Insight Millionenbeträge in aufstrebende Startups bzw. G... |
| 22.04.2025 | Cognigy Plants the Flag in Dallas as the Leader in Agentic AI Revolution | Cognigy, the global leader in AI-powered customer service, announced the grand opening of its new headquarters in Dallas. This expansion builds on Cognigy’s existing presence in the US and further expands on the hyper growth Cognigy has see... |
| 15.04.2025 | Deepgram Unveils Aura-2: The World’s Most Professional, Cost-Effective, and Enterprise-Grade Text-to-Speech Model | Deepgram, the leading voice AI platform for enterprise use cases, today announced Aura-2, its next-generation text-to-speech (TTS) model purpose-built for real-time voice applications in mission-critical business environments. Engineered fo... |
| 03.04.2025 | The Future of Customer Engagement: A Seamless Digital Experience | In the fast-paced world of customer engagement, businesses are racing to keep up with evolving consumer expectations. The landscape is shifting. Customers want flexibility, speed, and personalization. They expect to connect with brands on t... |
| 01.04.2025 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM Magazine's Top 100
CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
NEW YORK, April 1, 2025 /PRNewswire-PRWeb/ -- CRM magazine has compiled its seventh ... |
| 11.12.2024 | Aragon Research Celebrates the 14th Annual Transform Event | Aragon Research Celebrates 14th Annual Transform Event
Aragon Research today hosted its 14th annual Transform event, a groundbreaking hybrid experience bringing together top executives, technology leaders, and industry analysts.
PALO ALTO, ... |
| 05.09.2024 | CRM Magazine Names Its 2024 Industry Leaders in September | CRM 2024 Industry Awards
CRM magazine has announced the winners of its 23rd annual CRM Industry Awards in its September 2024 issue and during the Sept. 3 broadcast of "CRM Playaz," a weekly livestream podcast hosted by CRM industr... |
| 04.09.2024 | Innovative AI Products Spotlighted in Enterprise Connect AI | Enterprise Connect AI, a two-day Summit to help IT leaders learn how AI can help make their end users more productive, contact centers more profitable, customer experiences more powerful and IT operations more cost-effective, will feature i... |
| 21.08.2024 | RingCentral Announces New AI-Powered Capabilities for RingCX | RingCentral, Inc. (NYSE: RNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced new innovations for its AI-powered contact center solution, RingCX™. These innov... |
| 31.07.2024 | Ema raises $36M to build universal AI employees for enterprises | Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More
San Francisco-based Ema, the AI agent startup founded by former Google and Okta employees, today announced it is ... |
| 15.07.2024 | Die (bisher) größten Startup-Investitionen des Jahres | Tagtäglich investieren deutsche und ausländische Risikokapitalgeber in junge Startups bzw. aufstrebende Scaleups und reifere Grownups. Auch im ersten Halbjahr des Jahres 2024 gab es schon wieder sehr viele spannende Geldströme in Deutschlan... |
| 08.07.2024 | CRM Magazine Names Its Sixth Annual List of "Top 100" Vendors | CRM magazine recognizes the top providers of customer relationship management technology for customer service, marketing, and sales.
MEDFORD, N.J., July 8, 2024 /PRNewswire-PRWeb/ -- CRM magazine has compiled its annual list of the "To... |
| 03.07.2024 | Using Teneo.ai, a Fortune 500 Company Has Solved the Multinational Pain Point of Serving Customers in Multiple Languages | Using Teneo.ai, a Fortune 500 Company Has Solved the Multinational Pain Point of Serving Customers in Multiple Languages
Wed, Jul 03, 2024 14:00 CET Report this content
Teneo.ai today announces a groundbreaking service implemented by a lead... |
| 02.07.2024 | +++ Venture Capital +++ Vonovia +++ Founders Factory +++ Lamie +++ AgTech +++ | Was gibt’s Neues? In unserem #StartupTicker liefern wir eine kompakte Übersicht über die wichtigsten Startup-Nachrichten des Tages (Dienstag, 2. Juli) #STARTUPLAND: NUR FÜR FRÜHE VÖGEL
+++ Kommt mit ins Startupland! Ab sofort könnt Ihr Euch... |
| 12.06.2024 | +++ Cognigy +++ Vsquared +++ Cavalry +++ Headline +++ Project A +++ Capnamic +++ Personio +++ | Was gibt’s Neues? In unserem #StartupTicker liefern wir eine kompakte Übersicht über die wichtigsten Startup-Nachrichten des Tages (Mittwoch, 12. Juni) #STARTUPLAND: NUR FÜR FRÜHE VÖGEL
+++ Kommt mit ins Startupland! Ab sofort könnt Ihr Euc... |
| 12.06.2024 | Cognigy: AI-Based Customer Service Automation Company Raises $100 Million | Cognigy, a leader in AI-first customer service automation, announced that it has raised $100 million in Series C funding. The round was led by Eurazeo Growth, with participation from existing investors Insight Partners, DTCP, DN Capital, an... |
| 11.06.2024 | Cognigy Secures $100 Million in Series C Funding to Transform Customer Service Automation | In a groundbreaking move, Cognigy, a trailblazer in AI-first customer service automation, has successfully raised a staggering $100 million in Series C funding. This significant investment, spearheaded by Eurazeo Growth, marks a pivotal mom... |
| 11.06.2024 | Cognigy streicht 100 Millionen ein – Verdane investiert Millionen in fiskaly – Cardino sammelt 4 Millionen ein | Im #DealMonitor für den 11. Juni werfen wir einen Blick auf die wichtigsten, spannendsten und interessantesten Investments und Exits des Tages in der DACH-Region. Alle Deals der Vortage gibt es im großen und übersichtlichen #DealMonitor-Arc... |
| 11.06.2024 | Düsseldorf-based Cognigy bags €93 million Series C to accelerate AI automation around the world | Cognigy, a global leader in AI-first customer service automation, announced today that it has raised €93 million in Series C funding. The round was led by Eurazeo Growth, with participation from existing investors Insight Partners, DTCP and... |
| 11.06.2024 | Contact center automation startup Cognigy closes $100M funding round
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One click below supports our mission to provide free... | Cognigy GmbH, the developer of an artificial intelligence platform designed to make contact centers more efficient, today announced that it has closed a $100 million funding round.
Eurazeo Growth led the Series C investment. It was joined b... |
| 11.06.2024 | Cognigy Raises $100M in Series C Funding | Cognigy, a Düsseldorf, Germany-based company which specializes in AI-first customer service automation, raised $100M in Series C funding.
The round was led by Eurazeo Growth, with participation from existing investors Insight Partners, DTCP... |
| 11.06.2024 | Cognigy Raises $100m as Major Enterprise Brands Depend on Its AI Agent Workforce | Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion
DÜSSELDORF, Germany & SAN FRANCISCO–(BUSINESS WIRE)–June 11, 2024–
Cognigy, a global leader in AI-first customer service automation, a... |
| 23.05.2024 | Daily AI News Roundup: 10 AI Events that Caught our Eyes | Now be updated with the latest in AI with AiThority’s daily news roundup. Let’s dive into the world of tech and innovation as we bring you the most viral stories buzzing across the digital arena. From breakthroughs in AI and ML to advanceme... |
| 22.05.2024 | Cornerstone OnDemand Acquires SkyHive to Accelerate Jobs-to-Skills Transformation | The move to acquire SkyHive expands Cornerstone’s holistic skills transformation capabilities, giving leaders a comprehensive understanding of workforce agility.
Workforce Agility solutions provider, Cornerstone OnDemand announced the acqui... |
| 22.05.2024 | Cognigy Unveils Advanced AI Agents for Sales & Marketing | AI-powered customer service solutions provider Cognigy announced the launch of its AI Agents for Sales and Marketing interactions. This cutting-edge technology is designed for enterprises that want to engage customers with hyper-personalize... |
| 15.05.2024 | Cognigy Leads in 2024 “Conversational AI For Customer Service” Report | Cognigy, a global leader in AI-powered customer service solutions, today announced it has been named a Leader in The Forrester Wave™: Conversational AI For Customer Service, Q2 2024. In this evaluation, Cognigy was recognized as the top-ran... |
| 14.05.2024 | Cognigy to Feature its AI Agents at Avaya Engage 2024 | Cognigy, a global leader in AI-powered customer service solutions, will showcase its AI Agents and AI Copilot solutions at the Avaya Engage 2024 conference, taking place from May 13-15 in Denver, Colorado. Cognigy’s ability to deliver its b... |
| 13.05.2024 | Inoria launches INO AI, a comprehensive AI solution offering | Joe Bigio, Co-Founder and EVP of Inoria
Inoria launches new Conversational AI initiative, INO AI grouping the company's in-house expertise and unique self-service capabilities with best-of-breed AI technology partners serving as the industr... |
| 15.04.2024 | Allianz Partners Introduces Instant Online Chat for HCF Travel Insurance Customers | BRISBANE, Australia, April 15, 2024 /PRNewswire/ -- In a significant step towards enhancing customer service, Allianz Partners Australia has launched a new online chat feature for customers of its travel insurance partner, HCF. This innovat... |
| 19.03.2024 | Cognigy receives 2024 CUSTOMER Magazine Product of the Year Award | Cognigy, a global leader in AI-driven customer service solutions, announced that TMC, a global, integrated media company, has named Cognigy.AI as a 2024 CUSTOMER Product of the Year Award winner.
Cognigy.AI is an advanced Conversational AI ... |
| 04.03.2024 | 15 inspirierende Startups aus Düsseldorf, die alle kennen sollten | Die Rhein-Metropole Düsseldorf ist immer einen Besuch wert, auch wenn man auf der Suche nach spannenden Startups ist. In den vergangenen Jahren ist in Düsseldorf eine äußerst inspirierende Startup-Szene entstanden. Mit spannenden Grownups w... |
| 18.10.2023 | New Cognigy Guide Demystifies How Generative AI Will Transform Customer Service | eBook Explains How to Achieve Next-Gen Customer Interactions Using Generative AI (GPT) with Concrete Use Cases and Explanations, Defines How Roles and Responsibilities Will Change
Cognigy’s new eBook “Generative AI for Contact Centers” deta... |
| 30.08.2023 | Cognigy Unveils Its Knowledge AI Solution for Enterprise Customer Service | Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents in a Fraction of Time
With a commitment to maximizing the value of AI for enterprise contact centers, Conversational AI leader Co... |
| 26.05.2023 | Cognigy and Black Box Partner to Accelerate Deployment of Conversational AI Solutions in Enterprise Contact Centers | Conversational AI Leader Joins Forces with Leading Global Solutions Integrator to Deliver Powerful AI-Based Solutions that Drive Exceptional Customer Experiences
Cognigy, an Enterprise Conversational AI (CAI) market leader, announced it has... |
| 25.04.2023 | Cognigy.AI Conversational AI Platform Now Available in AWS Marketplace | AWS Customers Can Now Acquire Cognigy’s Industry-Leading Enterprise Conversational AI Platform Directly from AWS Marketplace
Cognigy, a Conversational AI market leader, announced that its Enterprise Conversational AI platform, Cognigy.AI, i... |
| 27.03.2023 | Cognigy.AI Conversational AI Platform Now Available on Genesys AppFoundry | Cognigy, the market leader in Conversational AI, announced its Enterprise Conversational AI (ECAI) platform, Cognigy.AI, is now available as a Premium Application on Genesys AppFoundry, a marketplace of solutions offering a curated selectio... |
| 16.03.2023 | Cognigy Ranked in First Place for All Use Cases in the 2023 Gartner Critical Capabilities for Enterprise Conversational AI Platforms | Cognigy has been ranked first for all five Use Cases in the Gartner Report, just one week after being named a Leader for the second year in a row in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms.
Market leader i... |
| 16.03.2023 | Daily AI Roundup: Biggest Machine Learning, Robotic And Automation Updates 16th March 2023 | This is our AI Daily Roundup . We are covering the top updates from around the world. The updates will feature state-of-the-art capabilities in artificial intelligence (AI), Machine Learning, Robotic Process Automation, Fintech, and human-s... |
| 15.03.2023 | Cognigy Strengthens Executive Team to Further Momentum, Support Continued Enterprise Demand for Conversational AI | New Leadership Additions to Drive Growth as Adoption of Generative AI Solutions Soar
Cognigy, a market leader in Enterprise Conversational AI, announced executive team appointments of Joe Havlik, vice president of North America, Alan Ranger... |
| 15.03.2023 | Cognigy Named a Leader in the 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms | Market leader in Conversational AI Cognigy announced that the company has been named a Leader in the Gartner Magic Quadrant for Enterprise Conversational AI Platforms for its platform Cognigy.AI. Access a complimentary copy of the report. T... |
| 18.01.2023 | Cognigy Launches Generative AI Solution for Enterprise Contact Centers | Conversational AI Innovator Leads the Way in Integrating Large Language Models (like OpenAI’s GPT-3), Exclusive Beta Program
Cognigy, a market leader in Conversational AI, announced that its platform, Cognigy.AI, will be enhanced with Gener... |
| 01.11.2022 | Cognigy Named to Constellation ShortList for Conversational AI | Company Changing the Rules for Conversational AI Is Recognized for Its Comprehensive, Cutting-edge Platform, Cognigy.AI
Cognigy, a market leader in Conversational AI, announced that it was named to the Constellation ShortList for Conversati... |
| 26.10.2022 | Сравниваем качество русскоязычных SaaS-систем в задаче распознавания интентов | Продуктовый офис B2O Ростелекома предлагает продукты операторам связи, которые помогают решать задачи бизнеса. Один из таких продуктов - чат-бот. Ключевая задача в развитии диалоговых систем связана с улучшением понимания намерений пользова... |
| 20.09.2022 | Backed by Deutsche Telekom and SoftBank, DTCP unveils $300 million fund for web3, AI and fintech startups in Europe | Hamburg-based VC Digital Transformation Capital Partners (DTCP) has announced the first closing of its growth equity III fund at $300 million. It plans to continue to raise significant capital for the fund and aims to close fundraising in 2... |
| 20.09.2022 | DTCP taps SoftBank as an anchor LP for its next $500-600M fund | Last week, we got a glimpse of how SoftBank is pulling away from some of its more exuberant investing of the past years, when news broke that it had sold its entire stake in edtech startup Kahoot, at a loss. This week, we’re getting a look ... |
| 11.08.2022 | The power of now: How AI is propelling customer experience transformation | Presented by Cognigy
Are you keeping customers or losing the battle?
Our fast-paced, tech-centered world has fostered the expectation of instant gratification. When we have questions, concerns and issues with a supplier, we do not expect to... |
| 10.08.2022 | 10 top artificial intelligence (AI) solutions in 2022 | Were you unable to attend Transform 2022? Check out all of the summit sessions in our on-demand library now! Watch here.
Table of contents
What is artificial intelligence (AI) software?
4 critical functions of an AI solution
1. Automate pro... |
| 17.02.2022 | Cognigy Increases Series B Funding to $59M with new investor DTCP | Dusseldorf / San Francisco / Sydney / London – February 17, 2022 – Cognigy, global leader in omnichannel customer service automation, has closed an additional $15 million funding round with DTCP. This brings the total Series B funding for t... |
| 04.02.2022 | Top 5 Best Bot Platforms Software for Better Customer Support | Thea Felicity, Tech Times 04 February 2022, 09:02 pm
(Photo : Charanjeet Dhiman / Unsplash)
Customers are the heart of businesses, and the best way to set forth unrivaled customer support is using conversational AI. After all, customers com... |
| 22.10.2021 | Conversational AI and customer experience [Q&A] | These days when you contact a company online it can be hard to know if you're dealing with an actual person or with an AI bot.
Clearly AI has a role to play in automating repetitive tasks and answering straightforward queries. But can it re... |
| 30.09.2021 | Сравниваем качество SaaS-систем в задаче распознавания интентов | Наши клиенты часто спрашивают, какие технологии машинного обучения лучше подходят для решения их задач.
Наиболее убедительный аргумент в пользу тех или иных решений — обыкновенные цифры. Конкретные метрики, которые отражают качество работы ... |
| 04.06.2021 | Cognigy secures $44 million in Series B funding to facilitate global customer and employee growth |
Founded in 2016 in Düsseldorf, Germany, Cognigy is a global leader in omnichannel customer and employee service automation with its conversational AI platform Cognigy.AI. The latter one is strongly focused on Contact Center Automation, co... |
| 02.06.2021 | Following London debut, enterprise-grade AI startup Cognigy picks up £31M funding | German startup Cognigy which is a global leader in omnichannel Customer and Employee Service Automation with its Conversational AI platform Cognigy.AI has now pocketed $44 million (nearly £31 million) in Series B funding.
The investment rou... |
| 02.06.2021 | SoFi flies in SPAC-tacular Nasdaq debut | This is the web version of Term Sheet, a daily newsletter on the biggest deals and dealmakers. Sign up to get it delivered free to your inbox.
Good morning, all. This is Fortune finance reporter Rey Mashayekhi, filling in again for Lucinda.... |
| 02.06.2021 | Düsseldorf-based Cognigy lands €36 million to pioneer a new era of customer service | Cognigy, a global leader in omnichannel Customer and Employee Service Automation platform, announced today it has raised around €36 million in Series B funding led by global venture capital and private equity firm, Insight Partners.
DN Capi... |
| 02.06.2021 | SoFi flies in SPAC-tacular Nasdaq debut | Good morning, all. This is Fortune finance reporter Rey Mashayekhi, filling in again for Lucinda.
There’s only one place to start as far as the capital markets were concerned Tuesday: the much-hyped—and, so far, rather successful—debut of S... |
| 02.06.2021 | Cognigy Raises $44M in Series B Funding | Cognigy, a Düsseldorf, Germany-based provider of a Conversational AI platform for omnichannel Customer and Employee Service Automation, raised $44m in Series B funding.
The round was led by Insight Partners with participation from DN Capita... |
| 01.06.2021 | Conversational AI startup Cognigy nabs $44M | We are excited to bring Transform 2022 back in-person July 19 and virtually July 20 - 28. Join AI and data leaders for insightful talks and exciting networking opportunities. Register today!
Conversational AI startup Cognigy today announced... |
| 01.06.2021 | Conversational AI startup Cognigy nabs $44M | Elevate your enterprise data technology and strategy at Transform 2021.
Conversational AI startup Cognigy today announced that it closed a $44 million series B funding round led by Insight Partners, which brings the company’s total raised t... |
| 01.06.2021 | Cognigy raises $44M to scale its enterprise-focused conversational AI platform | Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that was accelerated in this past year as so many other services went virtual and digital — and today a startup that has built a set of ... |
| 24.04.2021 | 6 Questions to Ask Before You Invest in Conversational AI | 6 Questions to Ask Before You Invest in Conversational AI
Derek Roberti on April 24, 2021 at 1:00 pm
Great news: you’ve decided to leap into the world of automation, or maybe you’ve done some limited pilot projects, proved a point or two, a... |
| 08.02.2021 | Cognigy Raises Funding From Global Brain | Cognigy, a Düsseldorf, Germany-based conversational AI company that brings efficiency to customer service teams in enterprises, raised a strategic investment from Global Brain.
The amount of the deal was not disclosed.
The company intends t... |
| 20.11.2020 | How To Improve Your Company’s CX Strategies: 15 Top Tips | Remember when businesses could sell products that just "sold themselves?" Today's products have so many competitors that they need proper customer interaction. To help companies with this essential part of marketing, markers coine... |
| 26.11.2019 | Düsseldorf-based Cognigy secures €5.5 million Series A funding to expand its conversation AI technology to the US market | Cognigy, one of the leading enterprise software vendors for self-service conversational artificial intelligence automation, today announced its second round of financing. The company secured a €5.5 million Series A funding round led by tech... |
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