| Date | Title | Description |
| 02.04.2026 | Coca-Cola unveils ad campaign with 13 restaurant chains to boost drink sales as diner traffic falls | Coca-Cola is featuring multiple restaurant chains in an advertising campaign for the first time.
The restaurant industry has been struggling with declining traffic and sluggish sales growth.
Drinks are high-margin menu items, helping boost ... |
| 05.07.2025 | Fast-casual restaurants lean on loyalty programs to offset consumer pullback | Fast casual restaurants are seeing a boost in customers using loyalty programs through shifting economic behaviors.
Flexibility, personalization, and surprise rewards are becoming central to how brands design loyalty programs.
Brands are ex... |
| 27.06.2025 | Restaurant Sales Grow in May, But Traffic Slows in Zip Codes with Large Mexican-Origin Populations | Black Box Intelligence reports 1.4% national sales growth, while zip codes with high Mexican-origin populations underperform. DALLAS, TX, UNITED STATES, June 27, 2025 /EINPresswire.com/ -- The U.S. restaurant industry saw modest gains in Ma... |
| 13.05.2025 | Black Box Intelligence Honors 2025 Best Practices Award Winners for Excellence in Workforce and Guest Experience | The BPAs are determined by actual performance data, underscoring the significance of objective, measurable success in driving industry excellence. DALLAS, TX, UNITED STATES, May 13, 2025 /EINPresswire.com/ -- Black Box Intelligence is proud... |
| 01.04.2025 | Black Box Intelligence Announces 2025 Best Practices Awards Nominees to Recognize Industry Leaders | DALLAS, TX, UNITED STATES, April 1, 2025 /EINPresswire.com/ -- Black Box Intelligence, the leader in data solutions for the restaurant industry, is proud to announce the nominees for its 2025 Best Practices Awards (BPAs). Now in their 21st ... |
| 18.02.2025 | Black Box Intelligence Unveils Performance Intelligence: First-of-its-Kind AI Restaurant Performance Management Platform | Victor Fernandez, New Chief Insights Officer at Black Box Intelligence
Mark Dillon, CEO - Black Box Intelligence
Black Box Intelligence Logo
Performance Intelligence is only platform to combine decades of restaurant expertise, AI, guest fee... |
| 04.12.2024 | Restaurants That Voted For Trump Saw Bigger Sales Gains During Election Week | States Relative Same-Store Traffic Y-on-Y Compared to Previous 16 Weeks By Chosen Candidate
Red State Restaurants Feast on Post-Election Boom: Why Trump-Voting States saw Sales Growth
Elections don’t just shape politics—they may also influe... |
| 08.10.2024 | Restaurant Turnover Trends Improve as Diverse Workforce and Competitive Compensation Drives Positive Change, New Research From Black Box Intelligence Reveals | Black Box Intelligence Logos
The restaurant industry is seeing positive momentum as turnover rates for hourly employees drop, according to the latest research from Black Box Intelligence.
DALLAS, Oct. 8, 2024 /PRNewswire-PRWeb/ -- The resta... |
| 16.11.2022 | Black Box Intelligence Announces GuestXM, Defining Next Generation of Customer Experience Management for Restaurants | New platform enables multi-location restaurants to quickly and accurately predict and respond to customer needs and local market trends at scale to grow their businesses.
Black Box Intelligence, the leading performance benchmarking provider... |
| 25.08.2022 | Harri Expands Executive Team, Appoints Strategic Sales and Marketing Leaders | NEW YORK, Aug. 25, 2022 (GLOBE NEWSWIRE) -- Harri, the revolutionary Frontline Employee Experience platform serving over 20,000 restaurant and hotel locations and 4 million hospitality employees globally, today announced two new members of ... |
| 10.05.2022 | Black Box Intelligence™ Announces Acquisition of AreTheyHappy™, a powerful Reputation Management suite | Black Box Intelligence™ acquires AreTheyHappy™ "Together we can give restaurant brands the power of knowing the right factor, at the right time, to drive impact in the business. It’s exciting to deliver this capability to the USA."... |
| 21.01.2022 | Sales & Traffic Not the Only Challenges for Restaurants, Guest Sentiment Takes a Hit in December | DALLAS (PRWEB) January 21, 2022
December was a disappointing month for restaurants, with sales growth of 4.1%, compared to 8.4% in November. It was the weakest month for the industry since the 2.7% reported in March 2021. The biggest downtu... |
| 19.01.2022 | Restaurant and Healthcare Listings are up MoM, According to New Rio SEO Findings | “Sharing relevant information regarding how your facility is operating, health and safety protocols in place, COVID-19 test availability, and special hours can lead to an increase your conversions through calls, clicks, and searches," ... |
| 17.12.2021 | Moderate Staffing Improvements Contribute to Some Lift in Service-Related Sentiment | DALLAS (PRWEB) December 17, 2021
November was exceptionally good for restaurant sales. With sales larger by 8.3% than they were during the same month in 2019, this was the strongest performing month in over a decade for the restaurant indus... |
| 18.11.2021 | Restaurant Staffing Challenges Driving Declines in Speed of ‘Service’ Sentiment | DALLAS (PRWEB) November 18, 2021
Restaurants continue to post better sales than they did in 2019. Unfortunately, sales growth is slowing down and is propped up by unusually high average guest check growth. Guest counts continue to fall.
Sal... |
| 02.11.2021 | Black Box Intelligence™ Names Industry Veteran David Cantu as CEO | “Throughout my career, I’ve always been a restaurateur at heart and sought ways to make a positive impact on the industry. I couldn’t think of a better company to join to continue that mission than Black Box Intelligence. I am honored and g... |
| 22.10.2021 | ‘Ambiance’ Sets Apart Top Performance Amid Suffering Restaurant Sales & Traffic | DALLAS (PRWEB) October 22, 2021
September brought mixed results for restaurants. On one hand, the 6.1% sales growth for the month was a 0.4% improvement from August. On the other hand, the industry was unable to return to the strong sales g... |
| 28.09.2021 | Why Subway still faces challenges despite recent sales growth | Meanwhile, the retailer is still pacing in-store foot traffic growth compared to peers, according to foot traffic analytic firm Placer.ai’s vp of marketing Ethan Chernofsky. From August 2019 to August 2021, foot traffic to Jimmy John’s, Jer... |
| 16.09.2021 | COVID Fears Fuel Divide in Sentiment & Sales for Limited & Full-Service Restaurants | DALLAS (PRWEB) September 16, 2021
August saw a reversal in the upward momentum the restaurant industry’s sales and traffic had been riding in recent months. Amid a rising number of COVID cases and wide media coverage of its Delta variant, s... |
| 24.08.2021 | A 10% pay increase and 8 other stats show how crazy it is to work in fast food right now | Mexican Grill is raising its average wage to $US15 ($AU21) an hour. Chipotle The restaurant industry has seen some major ups and downs in the past year. Pay is up, but so are job openings and employee turnover. A new industry report summari... |
| 20.08.2021 | Restaurant “Food” Receives High Marks, “Cleanliness” Scores Still Slipping | DALLAS (PRWEB) August 20, 2021
Same-store sales growth was 8.1% in July, an improvement of 1.3 percentage points compared to June’s results. This was the fifth consecutive month of positive sales growth for restaurants and the strongest sal... |
| 22.07.2021 | Superior Service Set Restaurants Apart in June as Sales Rebound to Pre-Pandemic Levels | DALLAS (PRWEB) July 22, 2021
Black Box Financial Intelligence™ June results confirm that restaurant industry sales have recovered to pre-pandemic levels. Restaurants posted a fourth consecutive month of same store sales growth, primarily fu... |
| 21.05.2021 | Optimism Continues as Restaurant Sales Climb Amidst Labor Shortage | DALLAS, Texas (PRWEB) May 21, 2021
The industry achieved stronger 2-year sales for the second consecutive month in April. Same-store sales growth was 6.8% on a 2-year basis in April, an improvement of 4.6 percentage points from the 2.3% 2-y... |
| 18.05.2021 | Diversis-Backed Black Box Intelligence™ Acquires MillerPulse LLC | We’re extremely excited to see the two powerhouse data sets come together to create an even more robust set of benchmarks that will truly be unmatched in the marketplace,” Kelli Valade, CEO & President of Black Box Intelligence.
DALLAS ... |
| 22.04.2021 | Cleanliness is Still Name of the Game; Food and Service Sentiment Pick Up Strength in March | DALLAS (PRWEB) April 22, 2021
March was a good month for restaurants, especially considering what the industry has gone through over the last year. Of course, as was expected, year-over-year same-store sales growth skyrocketed as we lapped ... |
| 18.03.2021 | Sales Recovery and Rising Guest Satisfaction Add Momentum to Restaurant Industry Rebound | Guest affinity toward “chicken” and the popularity of “chicken sandwiches” came through loud and clear in online guest sentiment in February.
DALLAS (PRWEB) March 18, 2021
Year-Over-Year Trends
Restaurant sales in February continued showing... |
| 18.02.2021 | Restaurant Guests Remain Hyper Focused on Cleanliness and Safety | The two subcomponents of ambiance that saw the biggest improvements in net sentiment were cleanliness, which improved by 18.3 percentage points year over year, and the newly tracked “safety” category, which became 17.3 percentage points mor... |
| 21.01.2021 | Despite Downturn in Sales and Traffic, Restaurants Succeed in Raising Guest Sentiment in December | "Despite the disappointing sales and traffic results, restaurants were successful in meeting their guests’ expectations and raising the guest sentiment for their brands in December."
DALLAS (PRWEB) January 21, 2021
The fourth quar... |
| 08.01.2021 | Black Box Intelligence™ Receives Significant Growth Investment from Diversis Capital | "Black Box Intelligence has everything we’re looking for in a successful platform – a highly unique and unmatched product offering, a management team of recognized industry thought leaders and a strong and loyal customer base." - ... |
| 11.12.2020 | Guest Sentiment in November Offers Insight into Best Performing Menu Items | DALLAS (PRWEB) December 11, 2020
The restaurant industry’s sales stumbled again in November as the number of COVID cases rose rapidly and colder weather started to become an obstacle for outdoor dining in many areas of the country. Same-sto... |
| - | From Chili’s to burger chains, here are the restaurant industry winners and losers in 2024 | Consumers cut back their restaurant visits this year, intensifying competition for eateries that are now fighting for a smaller pool of customers.
The industry’s rocky year included 26 Chapter 11 bankruptcy filings from restaurant chains in... |
| - | Inflation forces mom and pop restaurants and big chains to lean on their unique strengths | Inflation is hitting the entire restaurant industry, but chains and independent eateries have different advantages when it comes to tackling higher costs.
Restaurant chains like McDonald’s and Starbucks can use their size and buying power t... |
