Avid Ratings is a full-service customer engagement and loyalty management firm specializing in the homebuilding industry. As a leading provider of authentic homebuyer insights, in-depth industry benchmarking, and reputation management, Avid works with more than 1000 homebuilder divisions in the top 25% of publicly and privately held companies throughout the United States, Canada, and Australia.
Avid is the only company with the breadth and depth of data needed to deliver a full 360-degree assessment of the touchpoints that impact brand advocacy for builders, home products manufacturers, and others in the home industry. Collecting over 10 million data points annually from hundreds of thousands of homebuyers, we combine advanced data technology and a unique customer experience platform to provide detailed feedback and actionable insights.
For over a quarter of a century, Avid has helped thousands of companies measure and improve customer loyalty. Our clients continue to benefit from the best customer surveys in the building industry and the largest, most comprehensive customer experience database in North America.
Avid is the only company with the breadth and depth of data needed to deliver a full 360-degree assessment of the touchpoints that impact brand advocacy for builders, home products manufacturers, and others in the home industry. Collecting over 10 million data points annually from hundreds of thousands of homebuyers, we combine advanced data technology and a unique customer experience platform to provide detailed feedback and actionable insights.
For over a quarter of a century, Avid has helped thousands of companies measure and improve customer loyalty. Our clients continue to benefit from the best customer surveys in the building industry and the largest, most comprehensive customer experience database in North America.
Location: United States, Wisconsin, Madison
Employees: 51-200
Phone: +1 800-851-5823
Founded date: 1992
Investors 2
| Date | Name | Website |
| - | Beringea | beringea.c... |
| - | Beringea | beringea.c... |
Mentions in press and media 5
| Date | Title | Description |
| 11.11.2024 | ECI Software Solutions Acquires Avid Ratings | ECI Software Solutions, a Westlake, TX-based provider of cloud-based business management software and services, acquired Avid Ratings, a Madison, Wisconsin-based provider of customer experience solutions designed specifically for the homebu... |
| 05.09.2018 | Term Sheet — Wednesday, September 5 | 5 Qs WITH A DEALMAKER A venture firm called Hypothesis Ventures has formed to take advantage of a new $6 trillion opportunity — and that opportunity is found outside Silicon Valley. Paid Content Securing the enterprise without boundaries Fr... |
| 05.09.2018 | Real Estate Software Developer Avid Ratings Snags $6M to Fuel Growth | Share Share on Facebook Share on Twitter LinkedIn Email Reprints Avid Ratings, a Madison WI-based real estate software company that has been operating since 1992 but is now seeking to fuel its growth with cash from venture capital investors... |
| 05.09.2018 | Madison Software Company Avid Ratings Raises $6M | Madison-based Avid Ratings, a company making software for the real estate industry, has raised a new round of funding to help it hire 100 people over the next two years. The tech company announced Tuesday that it raised $6 million in a Seri... |
| 04.09.2018 | Avid Ratings Raises $6M in Series A Financing | Avid Ratings, a Madison, WI-based customer experience (CX) technology company focused on the real estate industry, raised $6m in Series A funding. Backers included 4490 Ventures and Beringea. The company intends to use the funds to expand i... |