| Date | Title | Description |
| 16.12.2025 | 2026 Healthcare Executive Predictions: Why the AI “Pilot Era” Is Officially Over | If the last two years were defined by the breathless hype of experimentation, 2026 marks the healthcare industry’s decisive transition from “flashy, one-off experiments” to “top-down programs designed for measurable impact”. Across the digi... |
| 11.09.2025 | Is there untapped startup potential beyond Silicon Valley? Run Ventures' $290M fund believes so | Silicon Valley and New York may still dominate the headlines, but the next wave of AI-driven innovation is also happening elsewhere. From Salt Lake City to Denver to Atlanta, emerging ecosystems are producing companies that are just as ambi... |
| 13.03.2025 | Revolutionizing Healthcare Contact Centers with AI: The Authenticx Breakthrough | In the bustling world of healthcare, contact centers are the frontline warriors. They handle a torrent of patient interactions daily. Yet, they often struggle under the weight of manual processes. Enter Authenticx, a game-changer in this ar... |
| 11.03.2025 | Authenticx Unveils AI for Healthcare Contact Center Quality | Authenticx, a top conversation intelligence platform for healthcare organizations, announced the launch of new functionality within its automated quality management solution to enhance contact center quality assurance and management with a ... |
| 11.03.2025 | Authenticx Launches Healthcare-Specific AI for Contact Center | What You Should Know:
– Authenticx, a conversation intelligence platform for healthcare organizations, has unveiled new functionality within its automated quality management solution.
– The new functionality leverages a Mixture of Experts (... |
| 25.10.2024 | Authenticx Launches Ava, an AI-Powered Assistant for Healthcare Insights | What You Should Know:
– Authenticx, a top conversation intelligence platform for healthcare organizations, today announced the launch of Ava, an AI-powered in-app assistant that helps users quickly answer their most pressing business questi... |
| 22.10.2024 | Authenticx Launches Ava, an AI-Powered Assistant Delivering Rapid, Data-Driven Insights | New in-platform tool enables organizations to easily navigate customer data and access feedback
Authenticx, a top conversation intelligence platform for healthcare organizations, today announced the launch of Ava, an AI-powered in-app assis... |
| 17.08.2024 | Authenticx's AI Revolution: A New Era in Adverse Event Reporting | In the world of healthcare, the stakes are high. Every conversation can hold the key to patient safety. Authenticx, a trailblazer in conversational intelligence, has stepped into the spotlight with a groundbreaking suite of AI models design... |
| 16.08.2024 | Authenticx Launches AI Models to Detect Reportable Events in Healthcare Conversations | What You Should Know:
– Authenticx, a leader in conversational intelligence for healthcare launches new suite of AI models capable of detecting reportable events within customer interactions.
– The new AI models empowers pharmacovigilance a... |
| 13.08.2024 | Authenticx Announces AI Solution Revolutionizing Adverse Event Reporting | Authenticx, the new standard in healthcare for listening at scale, today announced a next-generation solution and suite of AI models that can detect healthcare-specific reportable events. The innovative models revolutionize contact center o... |
| 26.04.2024 | Authenticx, Tenon Software among 2024 Mira Awards winners | - |
| 15.02.2024 | How AI Tools Like Conversational Intelligence Improve Healthcare Customer Journeys | According to a recent report, a continuous loop of disruptions impacts 20% of customer interactions in healthcare, with nearly half of these disruptions delaying or preventing patient care. However, organizations using conversational intell... |
| 25.01.2024 | Unlocking Patient Insights with Conversational AI in Healthcare | Eric Prugh, Chief Product Officer at Authenticx
Healthcare leaders should champion human-AI collaboration by having people work with AI to validate insights and develop engagement strategies. Organizations can — and should — implement conve... |
| 24.01.2024 | Authenticx Welcomes Serial Entrepreneur Dr. Don Brown to its Board of Directors | Jessel Renolayan, Tech Times 24 January 2024, 09:01 pm
Related Article Authenticx Announces $20M in Series B Funding to Enhance the Customer Journey Authenticx Identifies Opportunities to Improve, Streamline Healthcare CX with AI |
| 14.12.2023 | Authenticx Reports Significant Growth in 2023, Doubling Customer Count | Jessel Renolayan, Tech Times 14 December 2023, 11:12 pm
Related Article Authenticx Announces $20M in Series B Funding to Enhance the Customer Journey Authenticx Furthers Investment in Conversational AI with Addition of CPO |
| 02.11.2023 | Authenticx Identifies Opportunities to Improve, Streamline Healthcare CX with AI | Jessel Renolayan, Tech Times 02 November 2023, 02:11 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, has released its 2023 Customer Voices in Healthcare Report, which shows how healthcare organizatio... |
| 13.07.2023 | Why Today’s Patient Surveys Are Not Working for Healthcare | Leslie Pagel, Chief Evangelist of Authenticx
As more healthcare organizations prioritize and embrace a customer-centered care model, they’ve recognized the critical need to listen to — and really hear — their healthcare customers. Improving... |
| 19.05.2023 | Digital Health Executive Hires & Departures: Ed Marx Departure, Particle Health CEO, Rhapsody CFO, Others | Health IT veteran Ed Marx announces his departure as CEO at Divurgent to launch his advisory company, Marx Advisory focused on helping healthcare executives & organizations achieve objectives and key results.
Particle Health appointed J... |
| 18.05.2023 | Authenticx Furthers Investment in Conversational AI with Addition of CPO | Jessel Renolayan, Tech Times 18 May 2023, 01:05 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, has appointed Eric Prugh as its Chief Product Officer to further the company's product vision to help h... |
| 16.05.2023 | Authenticx Furthers Investment in Conversational AI with Addition of CPO | Eric Prugh joins Authenticx as Chief Product Officer to expand the company’s robust conversational intelligence solution
Authenticx, the new standard in healthcare for listening to customer voices at scale, has appointed Eric Prugh as its C... |
| 14.04.2023 | Bringing The Customer Voice to Life in Healthcare | Leslie Pagel, Chief Evangelist at Authenticx
Voice is a powerful tool. The average person speaks about 7,000 words daily (although anyone who’s spent time around young children knows that estimate is probably low). Yet amid healthcare organ... |
| 15.02.2023 | Authenticx Expands Automation Capabilities with New Autoscoring Tool | Jessel Renolayan, Tech Times 15 February 2023, 01:02 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, has released a new autoscoring tool to automate data analysis and alleviate the burden of existing... |
| 15.02.2023 | Authenticx Expands Automation Capabilities with New Autoscoring Tool | Authenticx, the new standard in healthcare for listening to customer voices at scale, has released a new autoscoring tool to automate data analysis and alleviate the burden of existing healthcare resource constraints. This tool automaticall... |
| 18.01.2023 | Authenticx Announces $20M in Series B Funding to Enhance the Customer Journey | Jessel Renolayan, Tech Times 18 January 2023, 09:01 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, today announced $20M in Series B funding led by Blue Heron Capital with participation from Beringea... |
| 18.01.2023 | Authenticx Raises $20M in Series B Funding | Authenticx, an Indianapolis, IN-based company focused on humanizing conversational intelligence in healthcare, raised $20M in Series B funding.
The round was led by Blue Heron Capital with participation from Beringea, Indiana Next Level Fun... |
| 17.01.2023 | Authenticx Secures $20M to Enhance Customer Experience | What You Should Know:
Unsolicited customer feedback is a valuable resource for healthcare and life science organizations. After analyzing 100 million conversations with healthcare customers for its 2022 Customer Voices in Healthcare report,... |
| 17.01.2023 | Authenticx secures $20M to help healthcare companies listen to their customers better
Show your support for our mission by joining our Cube Club and Cube Event Community of experts. Join the communit... | Authenticx, a conversational intelligence company that uses artificial intelligence to help healthcare organizations understand their customers, today announced it has raised $20 million in new funding led by Blue Heron Capital.
When people... |
| 06.12.2022 | Authenticx Ends Year on High Note, Looks Ahead to 2023 | Jessel Renolayan, Tech Times 06 December 2022, 11:12 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, has had a momentous year in 2022. The company's ARR increased 2.5x over 12 months, and the custome... |
| 19.10.2022 | Authenticx Identifies Latest Healthcare Trends and Insights for Improving CX | Jessel Renolayan, Tech Times 19 October 2022, 02:10 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, has released its 2022 Customer Voices in Healthcare report. The report offers critical insights int... |
| 18.10.2022 | Sponsors at HLTH 2022 reflect a dynamic mix of health tech and services across the healthcare ecosystem | This article is part of a series sponsored by HLTH highlighting topics that will be discussed at the HLTH conference November 13-16 in Las Vegas.
It’s all about change at the HLTH conference with this year’s open plan format. One of the ben... |
| 21.09.2022 | Authenticx Delivers Conversational Data Insights to the Life Sciences Industry | Jessel Thomas, Tech Times 21 September 2022, 07:09 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, has continued to innovate its product offerings and offer solutions to life sciences companies, incl... |
| 18.08.2022 | Authenticx Launches a Comprehensive Solution For End-to-End Quality Management | Jessel Thomas, Tech Times 18 August 2022, 03:08 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, introduces a quality management solution to strategically analyze contact center conversations and proa... |
| 11.05.2022 | Authenticx Introduces Eddy Effect Dashboard to Identify and Attack Disruptions in the Customer Journey | Jessel Thomas, Tech Times 11 May 2022, 12:05 am
Authenticx, the new standard in healthcare for listening to customer voices at scale, today announces the launch of the Eddy Effect Dashboard, a solution powered by machine learning and expert... |
| 23.03.2022 | Authenticx Enhances Platform Capabilities to Drive Improvement in the Healthcare Experience | Jessel Thomas, Tech Times 23 March 2022, 12:03 am
Authenticx, the new standard for listening to customer voices at scale in healthcare, today announces enhancements to its robust blend of product features, including Speech AnalyticxTM, Smar... |
